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A
Sales & Service Lead (Full-Time) - The Summit Birmingham
ALO
Birmingham, AL
- $15 to $17 USD / hour
- Full-time
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Added 1 min ago
SPED Self-Contained Classroom Teacher Assistant (Grades: K-5)
Dallas ISD
TX
Participate in staff development training programs, faculty meetings and special events as assigned
Added 1 min ago
Registered Nurse RN PreOp PACU
Banner Health Corporate
United States
…utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their…
Added 1 min ago
Registered Nurse RN New Graduate Neuro PCU
Banner Health Corporate
United States
The New Graduate RN Residency Program at Banner Health has received the highest accreditation by the American Nurses Credentialing Center (ANCC) as a Practice Transition Accreditation…
Added 1 min ago
Registered Nurse RN New Graduate Cardiac PCU
Banner Health Corporate
United States
The New Graduate RN Residency Program at Banner Health has received the highest accreditation by the American Nurses Credentialing Center (ANCC) as a Practice Transition Accreditation…
Added 1 min ago
Associate Director OBGYN Clinic
Banner Health Corporate
United States
As an Associate Director, you will be responsible for leading operations across our two OB/GYN clinic locations where you will oversee a team of approximately 50 dedicated healthcare…
Added 1 min ago
Associate Clinical Research Coordinator - Cancer Center
Mayo Clinic
Jacksonville, FL · Jacksonville
HS Diploma with at least 3 years of experience OR Associate's degree/college Diploma/Certificate Program with at least 1 year of experience, Associate’s in Clinical Research from an…
Added 1 min ago
Associate Banker I- Berlin, NJ (20 hours)
TD Bank, N.A.
Berlin, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
TB
Part Time Associate Banker II Wayne/Valley Rd.
TD Bank, N.A.
Wayne, NJ
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
Associate Banker I - Hammonton (40 hour)
TD Bank, N.A.
Hammonton, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
TB
Part Time Associate Banker II (20 hours) Wayne/Valley Rd.
TD Bank, N.A.
Wayne, NJ
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
Associate Banker II/Camden (NJ)/Bilingual Spanish preferred (20hrs)
TD Bank, N.A.
Camden, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
TB
Associate Banker I Part Time 20 Hours (Fresh Meadows)
TD Bank, N.A.
Fresh Meadows, NY
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 mins ago
JH
Executive Assistant – National Security Analysis Department
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $28.05 to $50.25 USD / hour
Have an Associate's degree or equivalent level of experience with at least five years of relevant administrative experience.
Added 2 mins ago
FL
Full-Time Associate
Foot Locker
Chicago, IL
- $20.75 USD / hour
- Full-time
…productivity goals throughout completion of the store training program. You may be subject to transfer to other stores as required throughout your…
Added 2 mins ago
Law Enforcement Academy Instructor
Blackhawk Technical College
Janesville, WI
The Blackhawk Technical College Law Enforcement Program is looking for Law Enforcement Academy Instructors. All instructors will be hired on a part-time basis and will be scheduled to teach…
Added 2 mins ago
Dean, College of Health and Human Sciences
Colorado State University
Fort Collins, CO
…university and externally, fostering partnerships, resource development, and interdisciplinary collaboration to support the college’s continued excellence and…
Added 3 mins ago
SE
Director of Admissions
Success Education Colleges
Van Nuys, CA
- $70,000 to $90,000 USD / year
…students for enrollment; Responsible for all phases of the Associate Director of Admissions/Admissions process from marketing the program with students to qualifying them for enrollment;…
Added 3 mins ago
HH
Public Programs Assistant-On Call
HEH Henry E. Huntington Library and Art Gallery
United States
- $19.25 to $19.5 USD / hour
Stewardship: We are committed to the care and development of our collections, our financial and physical resources, our staff, and our community.
Added 3 mins ago
IT Support Associate II, OTS
Amazon.com Services LLC
Shreveport, LA
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area…
Added 3 mins ago
ST
Operational Strategy Implementation Manager
State Teachers' Retirement System
CA
- $12,667 to $19,000 USD / month
…sustainability programs, an award-winning employee recognition program, and ongoing training, learning and development opportunities. We offer competitive benefits, flexible work hours and…
Added 3 mins ago
Underwriting Manager
IMS Legal Strategies
Remote, United States
…evaluating work quality and providing ongoing feedback and development to strengthen individual and team…
Added 3 mins ago
B
Experienced CNC Machinist - Weekend Shift
BWXT
Mt Vernon, IN
- $78,042.13 USD / year
Associate’s of Applied Science degree in Machining Tool and Die or equivalent training plus two (2) years of on-the-job experience may be considered in lieu of experience.
Added 3 mins ago
PT
Executive Director
Pinnacle Treatment Centers
Redlands, CA
- $79,500 USD / year
…population we serve to include follow-up with adjustments of the development of the…
Added 4 mins ago
Modular Product Developer
Faith Technologies, Inc.
Little Chute, WI · Opelika, AL · Olathe, KS · El Paso, TX
The Modular Product Developer collaborates with Product Architects, peer Product Developers, Program Design Managers, Preconstruction, engineering disciplines, subject matter experts…

Ulta Beauty, Inc.

Experience Manager

Manchester, MO, United States

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Job details

Apply by: Nov 2, 2027
Experience: 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
Posting language: English
Posted: Nov 2, 2026

Original job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences - for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose - a place of vision, mission, and lived values - where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability through operational excellence, top-line sales growth and expense control.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
Support direct reports in developing and maintaining their clientele.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.

People

Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.

Process

Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy.
Adhere to and enforce Ulta Beauty’s dress code.
Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.

JOB QUALIFICATIONS

Education

Bachelor’s degree is preferred
Cosmetology license and/or a cosmetology management license where required by state law

Experience

2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team

Skills

Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS

Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences

WORKING CONDITIONS

Continuous mobility throughout the store during shift
Frequent standing, bending, reaching, and twisting during shift
Frequent lifting and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
Frequent use of a computer, telephonic devices, and related office supplies

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring - hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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More about this job

Skills

Sales
Retail sales
Payroll
Scheduling
Collaboration
Communication skills
Prioritization
Coaching
Teamwork
Regulatory compliance
Infection prevention and control
Reporting
Manage schedule of tasks
Cleaning
Inventory management
Cash handling
Loss prevention
Characteristics of waste
Process improvement
Leadership
Financial management
Manage payroll
Adapt to change
Lead others
Point of sale
Microsoft Office
Interpersonal skills
Organizational skills
Adaptability

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