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Added 7 mins ago
Senior Coronary District Manager - Great Lakes
Medtronic
Indianapolis, IN
…alignment to organizational priorities. The Coronary Sales District Manager is accountable for cultivating a culture of excellence - championing product quality, operational rigor, and…
Added 8 mins ago
Portfolio Strategy & Innovation - Strategy & Portfolio Insights Lead (Manager) - C_MAT
Deloitte
Indianapolis, IN
Familiarity with market intelligence or competitive analysis practices
Added 8 mins ago
J
Senior Product Marketing Manager (Temporary)
Jobgether
Remote, United States
- $116,462 to $134,578 USD / year
The Senior Product Marketing Manager will lead the go-to-market strategy for a key Giving product portfolio during a focused 14-month assignment. This role offers the opportunity to shape…
Added 8 mins ago
Product Manager - Medicare
Intermountain Health
Indianapolis, IN
Implements initiatives, which result in positive program outcomes. Leads cross-functional teams to produce deliverables. Interfaces with a project manager, product team, operational leads,…
Added 17 mins ago
F-35 Program Analyst (Mission Systems)- Crystal City, VA
Serco USA
Crystal City, VA
The ability to provide onsite support at the F-35 Joint Program Office (JPO) at Crystal City, VA a minimum of 2 days per week, each week. Onsite days in the JPO office may increase to…
Added 23 mins ago
Senior Production Engineering Manager - Integrated Air & Missile Defense (IAMD) & Patriot Advanced Capability 3 (PAC-3) - Shift C
The Boeing Company
Huntsville, AL
Join Boeing Defense, Space & Security's elite Space, Intelligence & Weapon Systems team in Huntsville, AL as our next Senior Production Engineering Manager !
Added 23 mins ago
Radar / Electronic Warfare Software Engineering Section Manager
Leidos
Huntsville, AL
Leidos DefenseOpen Air SensorsDivisionis seeking an experienced Radar / Electronic Warfare Software Engineering Section Manager to drive the technical direction and execution of a large,…
Added 23 mins ago
Section Manager - Assembly Integration and Test
Leidos
Huntsville, AL
Leidos, isseekinga highly skilled and detail-oriented Section Manager for Assembly Integration and Test (AI&T) to support the nation's leading Hypersonic Production Program. This position…
Added 35 mins ago
Team Member
Potbelly Sandwich Works LLC
Rochester Hills, MI
Added 35 mins ago
Sr. Product Manager, Ford Pro Sales Solutions
Ford Motor Company
Dearborn, MI
The Senior Product Manager is responsible for defining why we should invest, what we should build and why it matters now. This role serves as the strategic product leader for digital…
Added 1 hour ago
R&D Manager - Real Time Data Processing, Onsite
Sandia National Laboratories
Albuquerque, NM
We are excited to announce a new opportunity for a Research and Development Manager to lead our Real-Time Data Processing group at Sandia National Laboratories. This position will play a…
Added 1 hour ago
Cleared R&D Manager, Threat Intelligence Sensors - 5944, Onsite
Sandia National Laboratories
Albuquerque, NM
The Specialized Threat Mitigation Solutions Group (5940) is seeking a manager to lead the Threat Intelligence Sensors department and oversee a team of computer scientists, electrical…
Added 1 hour ago
Cisco Business Development Sr. Manager
Advanced Micro Devices, Inc
Austin, TX
AMD is looking for a Cisco Business Development Sr. Manager to directly support the AMD Business Unit Cisco Lead driving AMD’s server business engagement with Cisco Systems. This role will…
Added 1 hour ago
Sr. Product Marketing Manager, Data Center Partners
Advanced Micro Devices, Inc
Austin, TX
…customers and partners. As an experienced product marketing program manager, you can align cross-functional teams, structure joint value propositions, generate necessary public and internal…
Added 1 hour ago
Plant Sanitation Manager
WK Kellogg
Battle Creek, MI
Kellogg USA LLC seeks a Plant Sanitation Manager to perform the following duties:
Added 1 hour ago
Senior Test Engineer (Aviation) - Norfolk, VA
Serco USA
Norfolk, VA
Assists in providing OT&E strategy associated with operational testing and drafting of applicable sections of the TEMP per policy with the T&E Manager and T&E WIPT.
Added 1 hour ago
Test Engineer - Norfolk, VA
Serco USA
Chesapeake, VA · Hampton, VA · Langley AFB, VA · Norfolk, VA · Suffolk, VA · Virginia Beach, VA
Assists in providing OT&E strategy associated with operational testing and drafting of applicable sections of the TEMP per policy with the T&E Manager and T&E WIPT.
Added 2 hours ago
MS
Product Manager - Assistant Vice President
MS Smith Barney, LLC
NY
- $85,000 to $140,000 USD / year
…driven approach to decisions informed by usage, client feedback, competitive and business…
Added 2 hours ago
J
Senior Manager, Product Marketing (Surgical Drapes & Gowns)
Jobgether
Remote, United States
- $106,700 to $152,400 USD / year
We are seeking an experienced and commercially driven Senior Manager, Product Marketing to accelerate growth across a surgical drapes and gowns product portfolio. In this strategic…
Added 2 hours ago
IT CYBERSECURITY SPECIALIST (INFOSEC)
Air National Guard Units
South Burlington, VT
…located in the Advanced Programs Office (CCZ), Special Access Program (SAP) Branch of an Air National Guard (ANG) Wing Staff or it may be located within the Operations Support Squadron…
Added 2 hours ago
EG
Product Manager
Eliassen Group
Montpelier, VT
- $65 to $75 USD / hour
Our client seeks an experienced Product Manager to lead strategy, development, and continuous improvement of digital products in a complex, high-volume enterprise. The role partners with…
Added 3 hours ago
Data & AI Strategy and Delivery Consultant
CGI
Houston, TX
…directly to client engagements as a business analyst, project manager, program manager, product owner, functional consultant, or workstream…
Added 3 hours ago
Sr. IT Project Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. IT Project Manager based in the United States.
Added 3 hours ago
SME Program Manager (IR)
Serco USA
Wright-Patterson AFB, OH
If you want to be part of a new, high-impact team actively shaping technical solutions and program strategies for the United States Air Force’s Fighters and Advanced Aircraft (AFLCMC/WA)…
Added 4 hours ago
J
Senior Product Marketing Manager - Platform
Jobgether
Remote, United States
- $120,000 to $130,000 USD / year
The Senior Product Marketing Manager will lead go-to-market strategies for a portfolio of core digital learning platforms, helping translate complex technology capabilities into compelling…

Closed listing

UKG

Senior Manager, Services Operations

Dover, DE, United States

The pay range for this position is $133,900 to $190,750.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The pay range for this position is $133,900 to $190,750.
Posting language: English
Posted: Oct 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do you.

Role Overview:

The Sr. Manager, Business Excellence Partner (BEP) for Implementation Services is an enterprise leadership role responsible for ensuring that Customer Experience Excellence initiatives translate into measurable business outcomes across Implementation Services.

This role sits at the intersection of strategy, operations, analytics, and change, partnering closely with Support Services leadership to prioritize work, manage trade-offs, and drive predictable, scalable outcomes - without owning delivery teams or P&L.

Role Description:

Serve as the senior CX Excellence partner to Implementation Services leadership, shaping how strategy turns into operational outcomes
Own outcome accountability for CX Excellence initiatives supporting Implementation Services, ensuring work delivers real, measurable impact
Frame and facilitate enterprise-level decisions, integrating capacity, readiness, analytics, and operational inputs into clear options and trade-offs
Drive prioritization and sequencing of CXE work, balancing Implementation Services needs with enterprise constraints and CX strategy
Ensure initiatives have clear outcome commitments, defined success measures, and sustained follow-through after delivery
Lead benefits realization and performance reviews, identifying when to continue, adjust, or stop initiatives based on results
Act as a trusted advisor to senior leaders, reducing coordination burden while improving decision quality and predictability
Identify systemic opportunities to improve cost-to-serve, scalability, quality, and customer outcomes across Support Services
Influence how the CX operating model evolves, helping design scalable ways of working as the business grows and changes
Someone in this role will be successful if they have prior consulting experience, as well as execution experience, is extremely comfortable with data and presenting metric driven insights, as well as comfortable working with and influencing executive leadership

Basic Qualifications:

6+ years delivering complex programs and aligning teams with business strategy.
Experience engaging directly with senior executives.
Background in business partnering, operations, strategy, or program leadership, preferably in complex, matrixed environments.
Ability to influence senior leaders, provide clear recommendations, frame trade-offs, and drive alignment without formal authority.
Ability to travel up to 25% as needed.

Preferred Qualifications:

Demonstrated ability to connect strategy to execution, translating high-level direction into coordinated, adoptable operational action.
Strong prioritization and systems-thinking skills, with the ability to see across workstreams, dependencies, and constraints.
Operational credibility, with a solid understanding of service delivery, implementation, or customer-facing operations.
Proven track record of driving adoption and change, not just launching initiatives but ensuring they are sustained in day-to-day behavior.
Excellent communication and synthesis skills, able to distill complexity into clear, decision-ready narratives.
Comfort operating in ambiguity, with the judgment to make progress when inputs are incomplete or competing.
Data synthesis, analysis, and comfortable supporting the team in developing and reporting operational metrics

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

**Equal Opportunity Employer: **

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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Skills

UKG
Customer experience
Leadership
Prioritization
Systems thinking
Communication skills
Reporting

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