Jobs in the United States

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Added 11 mins ago
Talent Acquisition Manager
AdventHealth
Westmont, IL
Assists facilities in the region with retirement risk analysis and development of innovative programs to ensure workforce continuity.
Added 11 mins ago
KD
Warehouse Worker
Keurig Dr Pepper
Northlake, IL
- $24.9 USD / hour
Perform all duties with necessary precaution within accepted safety practices as assigned by supervisor or manager.
Added 11 mins ago
Operations Manager - Decatur, IL
ADM
Decatur, IL
…activities for multiple warehouses in Decatur, IL. The Operations Manager will have salaried and hourly employees within a non-union environment and will work directly with and report to…
Added 11 mins ago
TVP Subject Matter Expert (SME) Supervisor - Decatur, IL
ADM
Decatur, IL
Enforce discipline within the shift. Discuss disciplinary actions with the plant Human Resource Manager, Production Coordinator, and Department Superintendents as needed
Added 11 mins ago
Labor Relations Manager - Remote (U.S.)
ADM
Decatur, IL
ADM is seeking a seasoned Labor Relations Manager to provide strategic labor relations leadership across North America. This role serves as a trusted advisor to business leaders, Human…
Added 12 mins ago
Market Manager, U.S. Community Relations
Citigroup
Chicago, IL
The Market Manager, U.S. Community Relations (USCR), is a key member of Citi's Community Investing and Development (CID) team, which advances economic opportunity through impact investing,…
Added 12 mins ago
A
Materials Manager
Aerotek
Des Plaines, IL
- $110,000 to $120,000 USD / year
As a Materials Manager, you will lead all materials functions, including purchasing, procurement, inventory control, material planning, warehousing, and shipping/receiving. Your role is…
Added 12 mins ago
Insurance Account Manager
AON
Chicago, IL
As an Account Manager, you will play a central role in moving business from initial application and quoting through underwriting, policy issuance, renewals and select claims-processing…
Added 40 mins ago
SB
Behavioral Health Senior Program Manager - Youth Collaborative and Justice Involved Services*
San Bernardino County
San Bernardino, CA
- $57.8 to $81.62 USD / hour
…apply for the position of Behavioral Health Senior Program Manager within the Youth Collaborative and Justice Involved Services (YCJIS) division. Incumbents report directly to a Department…
Added 40 mins ago
SB
Behavioral Health Program Manager I - Children and Youth Collaborative Services*
San Bernardino County
San Bernardino, CA
- $46.03 to $64.92 USD / hour
…incumbent provides leadership and oversight of behavioral health programs and administrative operations serving children, youth, and families. The position helps ensure programs and…
Added 42 mins ago
Supervisory Medical Administration Specialist
Veterans Affairs, Veterans Health Administration
White City, OR
Summary The Member Services Manager provides first-line supervisory, technical, and administrative leadership for a diverse portfolio of Veteran-facing administrative programs essential to…
Added 45 mins ago
GIS and Data Manager, C&M Unit
City of New York
New York City, NY
…reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with…
Added 45 mins ago
QUALITY CONTROL CASE REVIEWER
City of New York
New York, NY
The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and…
Added 45 mins ago
Training, Operations and Compliance Manager
City of New York
New York City, NY
…coordination, monitoring and/or assessment of courses and training programs, eighteen months of which must have been in a responsible managerial or administrative capacity;…
Added 45 mins ago
Senior Project Manager for the Division of New Construction Finance (NCF)
City of New York
New York City, NY
The Division of New Construction Finance (NCF) seeks to hire One (1) Senior Project Manager for its programs, which includes Neighborhood Construction Program (NCP), ELLA, M2, and Mixed…
Added 45 mins ago
Senior Project Manager for the Division of New Construction Finance (NCF)
City of New York
New York City, NY
The Division of New Construction Finance (NCF) seeks to hire Two (2) Senior Project Managers for its programs, which includes Neighborhood Construction Program (NCP), ELLA, M2, and Mixed…
Added 45 mins ago
E-Discovery Project Manager
City of New York
New York City, NY
The E-Discovery Division of the NYC Law Department is seeking applicants for the position of Project Manager ACC. The E-Discovery Division consists of attorneys, project managers and…
Added 53 mins ago
Premier Banker- Merrick
TD Bank
Merrick, NY
Added 53 mins ago
Store Manager I (Greenwich 12834, Washington County)
TD Bank
Greenwich, NY
The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and…
Added 54 mins ago
Premier Banker- Astoria
TD Bank
Astoria, NY
Added 54 mins ago
Human Resources Generalist
Saputo Cheese USA, Inc.
DELHI, NY
…functions and duties. You will help support the Human Resources Manager and other department managers with HR related matters. The ideal candidate will demonstrate a high level of trust,…
Added 54 mins ago
Operations Director
Precision Castparts Corp.
NEW HARTFORD, NY
…encourage positive cultural change within a well-established workforce. We are seeking someone who can foster transformation by using contemporary approaches to leadership, communication,…
Added 54 mins ago
Recreation Aide
Dynamic Educational Systems, Inc.
CASSADAGA, NY
Added 54 mins ago
EN
Driver (PartTime) Hempstead Senior Community Service Center
EAC Network
HEMPSTEAD, NY
- $21 USD / hour
- Part-time
…dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated part time Driver to join the Hempstead Senior Community Service…
Added 54 mins ago
VN
Construction Planning Supervisor
Veolia North America
New Rochelle, NY
- $90,000 to $100,000 USD / year
…Indicators (K.P.I.s) to be reported weekly to dept/company manager and general…

UKG

Senior Manager, Services Operations

Jackson, MS, United States

The pay range for this position is $133,900 to $190,750.

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Job details

Pay: The pay range for this position is $133,900 to $190,750.
Posting language: English
Posted: Oct 21, 2026

Original job description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do you.

Role Overview:

The Sr. Manager, Business Excellence Partner (BEP) for Implementation Services is an enterprise leadership role responsible for ensuring that Customer Experience Excellence initiatives translate into measurable business outcomes across Implementation Services.

This role sits at the intersection of strategy, operations, analytics, and change, partnering closely with Support Services leadership to prioritize work, manage trade-offs, and drive predictable, scalable outcomes - without owning delivery teams or P&L.

Role Description:

Serve as the senior CX Excellence partner to Implementation Services leadership, shaping how strategy turns into operational outcomes
Own outcome accountability for CX Excellence initiatives supporting Implementation Services, ensuring work delivers real, measurable impact
Frame and facilitate enterprise-level decisions, integrating capacity, readiness, analytics, and operational inputs into clear options and trade-offs
Drive prioritization and sequencing of CXE work, balancing Implementation Services needs with enterprise constraints and CX strategy
Ensure initiatives have clear outcome commitments, defined success measures, and sustained follow-through after delivery
Lead benefits realization and performance reviews, identifying when to continue, adjust, or stop initiatives based on results
Act as a trusted advisor to senior leaders, reducing coordination burden while improving decision quality and predictability
Identify systemic opportunities to improve cost-to-serve, scalability, quality, and customer outcomes across Support Services
Influence how the CX operating model evolves, helping design scalable ways of working as the business grows and changes
Someone in this role will be successful if they have prior consulting experience, as well as execution experience, is extremely comfortable with data and presenting metric driven insights, as well as comfortable working with and influencing executive leadership

Basic Qualifications:

6+ years delivering complex programs and aligning teams with business strategy.
Experience engaging directly with senior executives.
Background in business partnering, operations, strategy, or program leadership, preferably in complex, matrixed environments.
Ability to influence senior leaders, provide clear recommendations, frame trade-offs, and drive alignment without formal authority.
Ability to travel up to 25% as needed.

Preferred Qualifications:

Demonstrated ability to connect strategy to execution, translating high-level direction into coordinated, adoptable operational action.
Strong prioritization and systems-thinking skills, with the ability to see across workstreams, dependencies, and constraints.
Operational credibility, with a solid understanding of service delivery, implementation, or customer-facing operations.
Proven track record of driving adoption and change, not just launching initiatives but ensuring they are sustained in day-to-day behavior.
Excellent communication and synthesis skills, able to distill complexity into clear, decision-ready narratives.
Comfort operating in ambiguity, with the judgment to make progress when inputs are incomplete or competing.
Data synthesis, analysis, and comfortable supporting the team in developing and reporting operational metrics

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

**Equal Opportunity Employer: **

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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