Jobs in the United States

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Added 1 min ago
Principal Data Architect Chief Data Office
Wells Fargo
WEST DES MOINES, IA
…resilient, and future-ready platforms. The ideal candidate balances strategy, design, and hands-on execution - proving concepts through code, solving complex data challenges, and…
Added 1 min ago
ICITAP Senior Law Enforcement Advisor
Amentum
Des Moines, IA
Amentum is currently seeking three qualified candidates to serve as Senior Law Enforcement Advisor in Washington, D.C. The position is in support of the ICITAP – Advancing Counter Terrorism…
Added 1 min ago
A
Chief of Staff
ARDX
Norfolk, VA
- $60,000 to $80,000 USD / year
…the CEO evaluate opportunities, coordinate execution across senior leaders, and build the visibility of ARDX and brand recognition. The role combines executive judgment, cross-functional…
Added 5 mins ago
Artificial Intelligence Solutions Director
Wells Fargo Bank, N. A.
CHARLOTTE, NC · IRVING, TX · SAN FRANCISCO, CA
Serve as a trusted advisor to senior leaders and champion product management and transformation best practices across the organization.
Added 10 mins ago
Director of Fraud Prevention
Rockland Trust
Rockland, MA
Act as a trusted advisor to senior leadership on fraud risk, performance, and emerging threats
Added 14 mins ago
Executive Assistant
Boston Consulting Group
Washington, DC · Dallas, TX
That’s why we operate in a hybrid model, with the expectation that team members are in the office 3 to 5 days per week
Added 20 mins ago
Chief of Staff, School of Kinesiology
University of Michigan
Ann Arbor, MI
The Chief of Staff serves as a strategic advisor to the Dean of the University of Michigan School of Kinesiology and supports the Dean in advancing the School's mission, priorities, and…
Added 21 mins ago
ICITAP Senior Law Enforcement Advisor
Amentum
Boise, ID
Amentum is currently seeking three qualified candidates to serve as Senior Law Enforcement Advisor in Washington, D.C. The position is in support of the ICITAP – Advancing Counter Terrorism…
Added 21 mins ago
Electronic Warfare Large Aircraft Survivability Scheduler
KBR
Beavercreek, OH
As a trusted advisor to Government and program leadership, the Electronic Warfare LAS Scheduler will support acquisition strategy development, milestone planning, and program reviews while…
Added 22 mins ago
HR Human Resources Manager - Self Perform Operations
Turner Construction
Indianapolis, IN
…administration of collective bargaining agreements, labor relations strategy, and resolution of workforce issues, while ensuring compliance with company policies and applicable local,…
Added 33 mins ago
Vice President, Corporate Development
CVS Health
Remote, United States
…for shaping and executing CVS Health’s corporate development strategy, advising senior leadership and the Board on inorganic growth opportunities, and leading a best‑in‑class Corporate…
Added 35 mins ago
Technology Integrations Manager - Tempus
Tempus Technologies, Inc.
Remote, United States
…developing team capability, improving processes, and acting as a senior technical advisor for complex customer integrations. While this is not a software development role, success requires…
Added 36 mins ago
Sales Director - ARMY
NexTech Solutions LLC
Aberdeen Proving Ground, MD
Oversee client relationship mapping, orchestrating account strategy while coordinating with a broad virtual team.
Added 36 mins ago
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Trenchless Engineering Practice Leader - Senior Level (Hybrid/Remote)
Barr Engineering Co.
Denver, CO
- $40,123 USD / year
Support pursuit and proposal efforts by maintaining continuity around strategy, positioning, and client expectations.
Added 43 mins ago
Senior HR Business Partner
Panasonic
De Soto, KS
The Senior Human Resources Business Partner (Senior HRBP) serves as a strategic thought partner to managers and senior leaders by providing expert guidance on workforce planning,…
Added 43 mins ago
Sr. HR Business Partner
Panasonic
De Soto, KS
The Senior Human Resources Business Partner (Senior HRBP) serves as a strategic thought partner to managers and senior leaders by providing expert guidance on workforce planning,…
Added 47 mins ago
Lead Executive Recruiter, R&D
ServiceTitan, Inc.
Remote, United States
Experience recruiting across global markets with cultural fluency for cross-border candidate dynamics
Added 47 mins ago
Lead Executive Recruiter, GTM and G&A
ServiceTitan, Inc.
Remote, United States
Experience recruiting across global markets with cultural fluency for cross-border candidate dynamics
Added 48 mins ago
Change Management Senior Manager - Public Sector, Intel
BDO USA Experienced
McLean, VA · Washington, DC
BDO is seeking a senior manager level professional to do change management/training support for Intelligence Community (IC) Agencies. This role involves guiding organizations through…
Added 54 mins ago
Head of Enterprise Program Management Office
Munich Re Careers
Amelia, OH
As a senior leader within the Strategy Office, the Head of EPMO establishes a consistent enterprise approach to portfolio management, program governance, business cases, implementation…
Added 1 hour ago
Director, Operational Risk (Business Resiliency Management)
Navy Federal Credit Union
Pensacola, FL
…Leads cross-functional risk initiatives and collaborates with senior executives to drive a culture of risk awareness. Serves as a key advisor on risk-related matters and ensures compliance…
Added 1 hour ago
Senior Account Executive - Life Sciences (US Remote)
Patsnap
Remote, United States
Senior Account Executive - Life Sciences (US, Remote)
Added 1 hour ago
Vice President, People & Culture
SEO (Sponsors for Educational Opportunity)
NY
…those efforts together into a cohesive, high-impact people strategy that strengthens culture, deepens employee trust, and enables organizational excellence across the enterprise. Working…
Added 1 hour ago
Network Principal Technical Architect (
JDA Software
Boston, MA
As a trusted advisor, you will shape technology strategy, drive architectural excellence, influence product direction, and ensure successful delivery of scalable, secure, and operationally…
Added 1 hour ago
Financial Management Lead - Public Sector, Intel
BDO USA Experienced
McLean, VA · Washington, DC
Experience working with and briefing senior program managers or leaders, preferred

UKG

Senior Manager, Services Operations

Jackson, MS, United States

The pay range for this position is $133,900 to $190,750.

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Job details

Pay: The pay range for this position is $133,900 to $190,750.
Posting language: English
Posted: Oct 21, 2026

Original job description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do you.

Role Overview:

The Sr. Manager, Business Excellence Partner (BEP) for Implementation Services is an enterprise leadership role responsible for ensuring that Customer Experience Excellence initiatives translate into measurable business outcomes across Implementation Services.

This role sits at the intersection of strategy, operations, analytics, and change, partnering closely with Support Services leadership to prioritize work, manage trade-offs, and drive predictable, scalable outcomes - without owning delivery teams or P&L.

Role Description:

Serve as the senior CX Excellence partner to Implementation Services leadership, shaping how strategy turns into operational outcomes
Own outcome accountability for CX Excellence initiatives supporting Implementation Services, ensuring work delivers real, measurable impact
Frame and facilitate enterprise-level decisions, integrating capacity, readiness, analytics, and operational inputs into clear options and trade-offs
Drive prioritization and sequencing of CXE work, balancing Implementation Services needs with enterprise constraints and CX strategy
Ensure initiatives have clear outcome commitments, defined success measures, and sustained follow-through after delivery
Lead benefits realization and performance reviews, identifying when to continue, adjust, or stop initiatives based on results
Act as a trusted advisor to senior leaders, reducing coordination burden while improving decision quality and predictability
Identify systemic opportunities to improve cost-to-serve, scalability, quality, and customer outcomes across Support Services
Influence how the CX operating model evolves, helping design scalable ways of working as the business grows and changes
Someone in this role will be successful if they have prior consulting experience, as well as execution experience, is extremely comfortable with data and presenting metric driven insights, as well as comfortable working with and influencing executive leadership

Basic Qualifications:

6+ years delivering complex programs and aligning teams with business strategy.
Experience engaging directly with senior executives.
Background in business partnering, operations, strategy, or program leadership, preferably in complex, matrixed environments.
Ability to influence senior leaders, provide clear recommendations, frame trade-offs, and drive alignment without formal authority.
Ability to travel up to 25% as needed.

Preferred Qualifications:

Demonstrated ability to connect strategy to execution, translating high-level direction into coordinated, adoptable operational action.
Strong prioritization and systems-thinking skills, with the ability to see across workstreams, dependencies, and constraints.
Operational credibility, with a solid understanding of service delivery, implementation, or customer-facing operations.
Proven track record of driving adoption and change, not just launching initiatives but ensuring they are sustained in day-to-day behavior.
Excellent communication and synthesis skills, able to distill complexity into clear, decision-ready narratives.
Comfort operating in ambiguity, with the judgment to make progress when inputs are incomplete or competing.
Data synthesis, analysis, and comfortable supporting the team in developing and reporting operational metrics

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

**Equal Opportunity Employer: **

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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Jobs in the United States