Jobs in the United States

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Added 2 mins ago
Senior Manager, Fulfillment and Logistics Operations, Ford Energy
Ford Global
Dearborn, MI · Glendale, KY
…vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic…
Added 2 mins ago
Lead Associate, Stakeholder Relations - Central Region
Remote, United States
…development and execution of AES’ regional stakeholder engagement strategy and its national strategy for energy campuses and powered land under the leadership of the Sr. Manager – Central…
Added 3 mins ago
Optimization Program Manager, RCC
Apple
Cupertino, CA
As Optimization Program Manager, you will operationalize our Retail Customer Care programs and drive digital customer engagement. You will collaborate with cross-functional teams to shape…
Added 3 mins ago
Prenatal Regional Sales Manager, Denver (CO)
BillionToOne
Remote, United States
- Develop a comprehensive, data-driven sales strategy and business plan to build and grow market development throughout the Denver region
Added 4 mins ago
WI
(USA) Staff, Product Manager - Offsite Ads
Walmart Inc.
United States
- $132,000 to $286,000 USD / year
As a Staff Product Manager at Walmart, you will lead strategy and execution for complex products, driving end-to-end outcomes from discovery through value realization. This role requires…
Added 5 mins ago
Manager, Learning - High-Potential and Executive Development
The Home Depot
Remote, United States
Manager, Learning – High-Potential and Executive Development supports the development of high potential and executive talent across the enterprise through leadership development programs…
Added 5 mins ago
Senior Analyst, Talent Intelligence
The Home Depot
Remote, United States
In this role, you'll operate at the intersection of talent acquisition, workforce strategy, analytics, technology, and artificial intelligence, turning talent and market data into…
Added 5 mins ago
Manager, Brand Advocate
The Home Depot
Atlanta, GA
Position Purpose:The Manager, Brand Advocate will coach and mentor a team of direct reports responsible for partnering with strategic suppliers to drive a best-in-class online customer…
Added 6 mins ago
Sr Product Manager - Semiconductor
CoorsTek Inc
Hillsboro, OR · Golden, CO
As the Product Manager, you will be responsible for maximizing the product line(s) revenue and gross margin, managing the product life cycle, collaborating with commercial leaders on…
Added 7 mins ago
R2613426 Senior Technical Marketing Manager – Advanced Packaging
Applied Materials, Inc
Santa Clara, CA
We’re seeking a seasoned Technical Marketing Manager recognized as a subject-matter expert in Advanced Packaging. This role is responsible for defining product value propositions, building…
Added 7 mins ago
Senior Project Manager
UCSF
San Francisco, CA
…agency officials to ensure compliance and safety. The project manager has a first line responsibility to communicate effectively with project stakeholders regarding program, budget,…
Added 8 mins ago
MA
Retail Operations: Strategy & Innovation Manager
Manufacturers and Traders Trust Co
Boston, MA
- $149,600 to $249,400 USD / year
The Senior Manager, Retail Operations Strategy, Innovation & Transformation is responsible for advancing the Retail Operations operating model by identifying future-state capabilities,…
Added 9 mins ago
NI
Policy Director
Northwest Immigrant Rights Project
Seattle, WA
- $128,044.82 to $173,214.8 USD / year
…Directors, will develop and advance the organization’s public policy strategy. This full-time role will be based out of NWIRP’s Seattle office. Applicants must be practicing attorneys and…
Added 10 mins ago
EB
Director, Sales & Customer Success
Evidence Based Associates
Las Vegas, NV
- $160,000 to $170,000 USD / year
…Specialty Sales Reps through the transition from individual, program-aligned roles into a coordinated regional pod model, help shape how Empower shows up in the market, and define what it…
Added 12 mins ago
IT
Division Controller
Illinois Tool Works Inc.
United States
- $138,000 to $155,000 USD / year
…will partner with and report to the Vice President General Manager - Service to develop and implement division strategy by evaluating and developing financial analysis, models, & reports.…
Added 15 mins ago
S
Client Executive 1 (Single Client)
Sodexo
ENGLEWOOD, OH
- $115,940 to $150,040 USD / year
…opportunity to launch, develop, and lead a comprehensive HTM program across a complex, multi-hospital healthcare…
Added 15 mins ago
Principal Product Manager, Technical, Ads , APM
Amazon.com Services LLC
Boston, MA · Seattle, WA · New York, NY · Palo Alto, CA
…(SSP), and go-to-market organizations - to define the product strategy, build the technology, and drive advertiser adoption. You will design advertiser-facing workflows powered by…
Added 15 mins ago
Field Sales Manager
Arrow Electronics
Kettering, OH
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 15 mins ago
Human Resources Manager
Advanced Drainage Systems, Inc.
Hilliard, OH
We are looking for a Human Resources Manager to join our team! In this role, you will partner with our Supply Chain organization, with a focus on our Allied and Recycling divisions,…
Added 15 mins ago
PC
Sr Quality Assurance Technician
PC Connection, Inc.
Wilmington, OH
- $28.89 USD / hour
Added 16 mins ago
EC
Manager, Market & Economic Intelligence
Eaton Corporation
Beachwood, OH
- $130,000 to $190,000 USD / year
The Manager of Market & Economic Intelligence supports Eaton’s senior leadership with analysis and forecasts of global economic conditions and Eaton’s end markets. The manager analyzes data…
Added 16 mins ago
S
Strategic Business Development Manager - ICS, Saint-Gobain Life Sciences - Remote, USA
Saint-Gobain
SOLON, OH
- $102,000 to $158,000 USD / year
We are seeking a Strategic Business Development Manager to help drive the next chapter of growth within our ICS business. This is a high-impact commercial role for someone who enjoys…
Added 16 mins ago
HN
Financial Recovery Representative II (Default Services)
Huntington National Bank
Akron, OH
- $57,000 to $113,000 USD / year
Develops a litigation and or liquidation strategy on classified (financial Recovery-managed) loans up to $500M to minimize losses on a Business Banking portfolio.
Added 17 mins ago
Summer 2027 Consumer Finance Internship
Huntington National Bank
Cleveland, OH
Rising juniors (Winter 2028 or Spring 2029 grads) may participate in Huntington's Foundations Program, an 8-week, regionally focused experience where students partner directly with a…
Added 17 mins ago
Senior Portfolio Administrator
PNC
Cleveland, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…

UKG

Senior Manager, Services Operations

Jackson, MS, United States

The pay range for this position is $133,900 to $190,750.

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Job details

Pay: The pay range for this position is $133,900 to $190,750.
Posting language: English
Posted: Oct 21, 2026

Original job description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do you.

Role Overview:

The Sr. Manager, Business Excellence Partner (BEP) for Implementation Services is an enterprise leadership role responsible for ensuring that Customer Experience Excellence initiatives translate into measurable business outcomes across Implementation Services.

This role sits at the intersection of strategy, operations, analytics, and change, partnering closely with Support Services leadership to prioritize work, manage trade-offs, and drive predictable, scalable outcomes - without owning delivery teams or P&L.

Role Description:

Serve as the senior CX Excellence partner to Implementation Services leadership, shaping how strategy turns into operational outcomes
Own outcome accountability for CX Excellence initiatives supporting Implementation Services, ensuring work delivers real, measurable impact
Frame and facilitate enterprise-level decisions, integrating capacity, readiness, analytics, and operational inputs into clear options and trade-offs
Drive prioritization and sequencing of CXE work, balancing Implementation Services needs with enterprise constraints and CX strategy
Ensure initiatives have clear outcome commitments, defined success measures, and sustained follow-through after delivery
Lead benefits realization and performance reviews, identifying when to continue, adjust, or stop initiatives based on results
Act as a trusted advisor to senior leaders, reducing coordination burden while improving decision quality and predictability
Identify systemic opportunities to improve cost-to-serve, scalability, quality, and customer outcomes across Support Services
Influence how the CX operating model evolves, helping design scalable ways of working as the business grows and changes
Someone in this role will be successful if they have prior consulting experience, as well as execution experience, is extremely comfortable with data and presenting metric driven insights, as well as comfortable working with and influencing executive leadership

Basic Qualifications:

6+ years delivering complex programs and aligning teams with business strategy.
Experience engaging directly with senior executives.
Background in business partnering, operations, strategy, or program leadership, preferably in complex, matrixed environments.
Ability to influence senior leaders, provide clear recommendations, frame trade-offs, and drive alignment without formal authority.
Ability to travel up to 25% as needed.

Preferred Qualifications:

Demonstrated ability to connect strategy to execution, translating high-level direction into coordinated, adoptable operational action.
Strong prioritization and systems-thinking skills, with the ability to see across workstreams, dependencies, and constraints.
Operational credibility, with a solid understanding of service delivery, implementation, or customer-facing operations.
Proven track record of driving adoption and change, not just launching initiatives but ensuring they are sustained in day-to-day behavior.
Excellent communication and synthesis skills, able to distill complexity into clear, decision-ready narratives.
Comfort operating in ambiguity, with the judgment to make progress when inputs are incomplete or competing.
Data synthesis, analysis, and comfortable supporting the team in developing and reporting operational metrics

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

**Equal Opportunity Employer: **

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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