Intake Coordinator - Full Time

Responsibilities

Intake Coordinator

Emerald Coast Behavioral Hospital provides inpatient treatment services to adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our three outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us online at: https://emeraldcoastbehavioral.com/

The Intake Coordinator is responsible for coordinating aspects of the admissions process. This includes but is not limited to efficient and effective handling of inquiry calls, processing of referrals for possible admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities include insurance verification/precertification, patient registration process, vitals, wanding, patient observations, scheduling of evaluations, admissions processing, bed board monitoring, belongings searches/inventorying, and other non-clinical duties as assigned.

Job Duties/Responsibilities:

• Act as liaison between family, department, referral sources, agencies, schools and other interested parties. Assure a safe, nurturing, clean, & supportive environment for patients, staff and guest.
• Assist in the safe entrance into A&R by utilizing metal detector to scan all patients and accompanying friends/family. Assist in securing all belongings.
• Assist in managing incoming calls, faxes and referrals. Assist with clerical duties such as faxing, copying, filing, and collating for department as needed. Assist with basic housekeeping duties such as emptying trashcans, sanitizing furniture, or sweeping floors.
• Provide hands-on physical care, supervision, crisis intervention, behavior management, & behavior modification as directed by the individual treatment plan & unit program guidelines, employing appropriate verbal and crisis intervention techniques. Assist patients with Activities of Daily Living (ADL’s) as needed.
• Take and record vital signs, both manually and with equipment and responsible for q 15 minute checks.
• Checks patients for contraband and manages patient belongings. Orient patients to the facility with emphasis on procedures & standard practices. Maintain professional therapeutic boundaries with patients, families and guest.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com. From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Requirements:

• High School Diploma or equivalent required. Associate's degree or Vocational/Technical School graduate preferred.
• One year health care experience, preferably in a mental health setting required. Acute behavioral health experience preferred.
• Ability to work in a fast paced Admissions Department.
• Ability to work 3pm-11:30pm.

Employment with Emerald Coast Behavioral Hospital requires successful completion of a Level II background Screening. For additional information on this screening requirement, visit the Florida Care Provider Background Screening Clearinghouse Education and Awareness website at https://info.flclearinghouse.com/

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.