Front Desk Operator- Flex PRN- Varied Shifts

Responsibilities

Hartgrove Behavioral Health System consists of a 160-bed leading psychiatric hospital dedicated to providing quality behavioral health services for a diverse population of all ages. Hartgrove is a flagship behavioral health facility within Universal Health Services, Inc. and throughout Illinois. Hartgrove is a state-of-the-art facility offering some of the most advanced technologies and programs found in the behavioral health field. We are dedicated to our teamwork approach and provide a highly compassionate and therapeutic environment, as well as offering a continuum of specialty programs throughout our inpatient, partial and outpatient services.

Job Summary:

The Front Desk Opeator will be responsible for efficient and effective patient and telephone reception within the Hospitals. Provide courteous greeting and information to all callers. Record messages for medical staff and ensure prompt delivery of message. Be the point of contact for all hospital code and miscellaneous announcements. Greet clients in the reception area, and monitors lobby and exits.

Qualifications

Education: High School Diploma or GED is required

Experience: Minimum of one year administrative experience preferred. Experience in customer service or healthcare also preferred. Strong computer skills and experience with software applications. Solid communication and customer service skills.

Knowledge: Working knowledge of Hospital safety policy and procedures. Excellent communications skills

Work Schedule: The person in this role will be required to work varied shifts: Days- 7:30am - 3:00pm, or Evenings- 3:00pm - 11:30pm, including weekends

Work Location: This role requires the person to work an as needed basis at either Hartgrove and Garfield Park Hospitals

Note: This role is PRN and is not eligible for benefits EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Pay Transparency:

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.