Responsibilities
ASSESSMENT COORDINATOR- MA/MSW 11a-7p
Position Summary: Responsible for Suicide Risk Screening and Assessments and receiving Helpline referral calls. Obtains initial authorization from the insurance companies. Completes the admission process. Communicates with the Business Office regarding financial issues. Collects Intake data to be given to the Physician for disposition. Review RTC referral from Agencies as needed, complete the referral process as needed, which includes sending acceptance/decline letters and follow up as needed.
Hill Crest Behavioral Health Services is the only free-standing, full-service psychiatric hospital in the Greater Birmingham, Ala area. Hill Crest’s campus-like setting provides an active, positive treatment environment for patients and their families. Drawing from a rich tradition in treating psychiatric illness for more than 80 years, Hill Crest remains on the cutting edge of new developments and offers a full continuum of care for both inpatient and outpatient: acute child, adolescent, and adult. Hill Crest Behavioral Health Services also offers residential treatment for adolescents (ages 12 – 17) from Alabama and other states in need of long-term treatment, due to severe behavioral, emotional and/or family problems.
To learn more visit: https://www.hillcrestbhs.com/
Hill Crest Behavioral Health is currently seeking an energetic and dynamic professional to join our team as a Assessment Coordinator. Primarily responsible for Suicide Risk Screening and Assessments. Responsible for receiving Helpline and referral calls. Collects data for Clinical Assessments. Obtains initial authorization from the insurance companies. Completes the admission process. Communicates with the Business Office regarding financial issues. Collects Intake data to be given to the physician for Disposition.
Benefits include:
Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: benefits.uhsguest.com
About UHS One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Qualifications
Required Knowledge, Skills and Abilities:
- MSW, or MS (in a mental health discipline) required
- Experience in completing Psychiatric Assessments
- Effective leadership skills
- Three (3) years experience in Intake, psychiatric setting (outpatient or inpatient), and crisis intervention (Preferred)
- The ability to establish rapport quickly via telephone or in person
- Must be computer literate and have excellent clerical skills
- Experience in insurance benefits verification and admission precertification preferred
- Familiar with medical and psychiatric terminology/psychotropic medications preferred
- New hires are required to attend 8 business days of New Employee Orientation on day shift, normally 8:00 am – 4:00 pm Monday through Friday, then Monday to Wednesday.
- Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check) and drug screen.
Essential Job Duties/Responsibilities
1. Receives Helpline/Referral calls, relaying information for follow up in a timely manner
2. Inform callers of programs available at Hill Crest Behavioral Health
3. Follows up on Helpline calls, missed appointments and waiting list
4. Offers and schedules on site assessments
5. Maintains phone log
6. Communicates with appropriate MD following recommendations for disposition
7. Coordinates admission process with nursing personnel
8. Enters information into the computer with 95% accuracy
9. Enter admissions/transfers/discharges in computer with 95% accuracy
10. Completes the admission process in less than 2 hours.
11. Participate in weekly, on call rotation schedule. This would include taking hospital transfer calls from home as needed; reviewing concord for potential referrals; entering calls in MS4; coordinating with MD on call, House Supervisor regarding bed availability
12. Consistently completes pages 1-8 of assessment correctly 95% of the time
13. Distribute Admission forms to appropriate department with 95% accuracy
14. Demonstrates effective leadership skills
15. Assist in bed control as needed Able to assist with census reconciliation as needed
16. Accurately complete documentation/assessment
17. Work with insurance companies to ensure patients inpatient care has been authorized (pre-certification has been completed)
18. Maintain working knowledge of the DSM V/ICD-10 diagnosis and codes
19. Complete safety check during the admission process
20. Call petitioners as needed to obtain clinical/medical information
21. Assist patient/family in obtaining accurate insurance information as needed
22. Ability to advocate for patients during precertification with insurance company as needed
23. Contacts various referral sources during low census regarding bed availability
24. Respond to web inquiries as needed regarding available services at Hill Crest
25. Understand and demonstrate knowledge of Treatment of care between acute, residential, and group homes.
26. Perform Q12 Minute checks on patients at time of admission.
27. Complete vital signs on patients at time of admission.
28. Complete High Risk Notification Form on patients at time of admission.
29. Able to complete the Columbia screening and lifetime assessment
30 Review RTC Referrals from Kidlink, and other agencies as needed
31 Performs other duties as assigned/required by this position.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
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