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Order Fulfillment Associate Part Time
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- Part-time
…That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we…
Added just now
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Order Fulfillment Associate Part Time
BJ's Wholesale Club, Inc.
United States
- Part-time
…That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we…
Added just now
BW
Order Fulfillment Associate Part Time
BJ's Wholesale Club, Inc.
United States
- Part-time
…That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we…
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UHS Hospitals

Access Care Representative

Johnson City, NY, United States

$17.05 to $22.17 USD / hour

Apply on nyuhs.wd12.myworkdayjobs.com About employer

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Job details

Pay: $17.05 to $22.17 USD / hour
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Overview The Access Care Representative (ACR) at United Health Services (UHS) helps patients take the next step in their care by making scheduling, registration, and insurance verification as smooth as possible. In this role, every conversation matters - whether answering questions, gathering information, or connecting patients with the right services. By working closely with clinical and administrative teams, the Central Scheduling ACR supports a positive patient experience, timely access to care, and accurate front-end revenue cycle processes.

Primary Department, Division, or Unit:

Patient Registration/Access Care, UHS Wilson Medical Center

Work Shift and Schedule:

This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager.

Compensation Range:

$17.05 - $22.17 per hour, depending on experience This position is not eligible for benefits.

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Job Responsibilities

Essential Functions:

Perform patient registration, appointment scheduling, and insurance verification to support timely access to care and accurate account setup
Deliver courteous, professional service to patients and families through phone, electronic, and in‑person interactions
Collect, review, and enter complete and accurate demographic and insurance information to support accurate billing and account processing
Respond to patient questions and provides appropriate information while protecting privacy and confidentiality
Monitor patient wait times and collaborate with team members to communicate delays and improve patient flow

Scope and Impact:

Contribute directly to patient experience, access to services, and front‑end revenue cycle accuracy
Exercise judgment within established procedures when addressing scheduling, registration, and insurance‑related issues
Work collaboratively with peers and leaders to resolve issues that affect service quality and operational efficiency
Support operational and departmental needs through occasional travel between organizational locations and, when required, operation of a system-owned vehicle; maintain eligibility to meet organizational driving requirements when such travel is necessary

Compliance and Professional:

Adhere to HIPAA and organizational privacy standards when handling patient information
Follow regulatory, billing, and financial compliance requirements applicable to access and registration activities
Complete required training, competencies, and performance improvement activities within established timeframes
Work and communicate with a respectful, problem-solving approach
Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

Maintain awareness of supplies and coordinate restocking to support uninterrupted operations
Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
Perform additional responsibilities as required to meet department and organizational needs

Position Qualifications

Required:

High School diploma or equivalent
At least 1 year of customer/patient-facing experience directly interacting and communicating with the public

Preferred:

NAHAM Certified Healthcare Access Associate (CHAA) certification
Driver License
Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function
Up to 1 year of technical/systems experience using specialized tools, software, or equipment required for the role
Up to 1 year of healthcare experience working in the healthcare industry in any job function

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission - we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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Jobs in the United States