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Product Analyst, Enterprise Data Catalog
MUFG Bank, Ltd.
Jersey City, NJ
As a member of the Data Governance Tools team, you will serve as the product manager for assigned areas of the catalog, partnering with business stakeholders to enhance user experience,…
Added just now
Director of Training - 7 BREW
Cotti Foods Corporation
Rancho Santa Margarita, CA
Own Cotti Coffee's manager-in-training and leadership development programs, including standard and accelerated tracks for internal promotions, and readiness for Field Operations & Training…
Added 1 min ago
Senior Manager, Strategic Partnerships
DigiCert
Sunnyvale, CA
DigiCert is building a product-led technology alliances function - and we are looking for a Senior Manager, Strategic Partnerships to be the execution engine behind it. This role owns a…
Added 1 min ago
GC
Branch Service Manager/Team Leader
GESA CREDIT UNION
Grayland, WA
- $25.37 to $47.11 USD / hour
The Branch Service Manager/Team Leader is responsible for all operations, direct supervision of all full-time equivalency (FTE) within the branch, budget and effective cost management, and…
Added 1 min ago
Employee Development & Engagement Specialist
Trystar Inc
Burnsville, MN
…scale talent and development solutions that strengthen our workforce and support business growth. Reporting to the Senior Manager, Learning and Performance Management, this role will…
Added 2 mins ago
HG
Easton Town Center - Department Supervisor
H&M Group
Columbus, OH
- $18.29 to $21.58 USD / hour
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them
Added 2 mins ago
HG
H&M Department Supervisor - Rimrock Mall
H&M Group
Billings, MT
- $19.22 to $22.39 USD / hour
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them
Added 6 mins ago
Employee Relations Consultant, Human Resources
Wake Forest University
Winston Salem, NC
…relationships with campus partners, participates in relevant meetings, programs, and events, and conducts proactive outreach to identify concerns early and strengthen manager effectiveness.…
Added 6 mins ago
Store Manager
Great Plains Specialty Finance Inc
Pocatello, ID
…part of the CNG Holdings, Inc., family of companies. The Store Manager is responsible for daily operations and profitability of one or more of our retail locations. This role is accountable…
Added 6 mins ago
Assistant Store Manager 30716 Denton
Southwestern & Pacific Specialty Finance Inc
Denton, TX
…values, and ethics in support of our mission. The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory…
Added 7 mins ago
Surgical Onsite Specialist (Central/So. Houston TX)
CVS Covidien Sales LLC
Remote, United States
…account alignment and in partnership with the Surgical Account Manager (SAM). The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion…
Added 7 mins ago
Sr. Program Manager - Clinical Software and AI
MDU Medtronic USA Inc
Lafayette, CO
You will manage product programs, virtual team performance, set priorities, communicate operational developments and manage stakeholder relations. You will prioritize and / or direct the…
Added 8 mins ago
Human Resources Manager
The Goodyear Tire & Rubber Co.
United States
The Human Resources Manager will serve as a strategic HR partner supporting plant business goals and HR functional priorities while building a safe, engaged, high-performing workforce. This…
Added 10 mins ago
NH
Director of Culinary Services
National Health Foundation
Los Angeles, CA
- $80,000 to $90,000 USD / year
Assess staffing and operational capacity with the Kitchen Manager and recommend adjustments as meal volume and revenue programs grow, leveraging the existing team wherever practical.
Added 10 mins ago
O
Principal Platform Software Engineer
Oracle
Nashville, TN
- $104,500 to $234,600 USD / year
Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion.
Added 12 mins ago
CC
Senior HR Generalist
Crisis Connections
WA
- $74,000 to $92,000 USD / year
Report to: Senior Manager, HR & Employee Experience
Added 13 mins ago
Senior Program Manager, Delivery Quality and Enforcement, Amazon Flex Service Level Standards (SLS)
Amazon.com Services LLC
Austin, TX · Bellevue, WA
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including…
Added 13 mins ago
OR
Wireless Retail Sales Associate - W5184
OSL Retail Services Inc
CANAL WINCHESTER, OH
- $18 USD / hour
We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national…
Added 13 mins ago
Sales Product Solutions Manager - Healthcare Payments - Vice President
JPMC page
Philadelphia, PA · Pittsburgh, PA · Newark, DE · East Windsor, NJ · PA · DE
…achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage,…
Added 13 mins ago
Business Relationship Manager I - Officer
JPMC page
Los Angeles, CA
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
Added 13 mins ago
Audit Product Manager
JPMC page
Jersey City, NJ
As a Vice President, Product Manager – Audit Strategy, Innovation & Practices in Internal Audit Technology, you will drive the vision and execution of applications that support our Internal…
Added 14 mins ago
Account Manager – AEC
Esri
San Antonio, TX
…for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities…
Added 15 mins ago
EI
Training and Development Partner
ENTEK INTERNATIONAL LLC
Terre Haute, IN
- $75,000 to $85,000 USD / year
Working in close partnership with the US Training & Development Manager, this position helps execute the organization's training and development strategy by coordinating learning…
Added 15 mins ago
JUST - Partnerships Manager (Bilingual)
Trinity Park Talent Opportunities
El Paso, TX
JUST is hiring its first Partnerships Manager to build three kinds of partnerships: partners who refer entrepreneurs to our programs, partners whose benefits help members grow in our Wealth…
Added 16 mins ago
Union Concierge - 95 Wall
UDR
New York, NY
…quality resident customer service. Responsible for implementing programs to address resident satisfaction with services provided by the Company. The concierge will have a gracious approach…

UDR

Union Concierge - 95 Wall

New York, NY, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

GENERAL SUMMARY OF DUTIES: Maintain company customer service standards within the community. Completes various administrative functions associated with residents’ needs, leasing, and resident activities by providing high quality resident customer service. Responsible for implementing programs to address resident satisfaction with services provided by the Company. The concierge will have a gracious approach to all activities, greet visitors and residents, handle calls and assist with resident issues. SUPERVISION RECEIVED: Reports directly to the Community Direct, Senior Community Director, or Lead Service Managerspan> SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Manage the front desk and be the first greeter when a resident, prospective resident, vendor, or contractor comes to the office. Emphasize providing excellent customer relationship management. Guest may be offered refreshments while waiting for a Leasing Consultant/Sales Associate or Move-In Specialist to meet with them. Ensure that the entrance is only accessed by authorized individuals. Respond to resident requests and inquires and works to address resident concerns in accordance with the company’s customer service standards. Assist residents who come to the front desk to make a service request by entering that service request into the system for them. Provide the residents community communication. Communication may occur daily, weekly, or monthly and will be provided via the computer portal and postings. Plan and coordinate resident events at the community such as meetings, parties, cooking nights, movie nights, and other special events aimed at resident retention. Work with the Community Director/Property Manager to manage these functions within budget. Manage, maintain, and report any amenity deficiencies to the Service Manager or Community Director/Property Manager if the Concierge can leave the front desk. Assist Service team with follow-up if needed and may print Service Requests or call vendors for the Service Manager. Answer telephone promptly and in a professional manner and direct callers to appropriate individual or take messages. Manage and organize the package room by accepting packages, notifying the resident, and locating and giving the correct packages to the resident. Provide additional services (if applicable) such as coordinating the receipt and pick-up of dry cleaning, arranging for transportation, tickets, flowers, pet services etc... Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the “Key Policy”. Provide updated information about the local area such as shopping, dining, nightlife, and recreational destinations. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to effectively present information to prospective or current residents. Demonstrated knowledge of demographics surrounding assigned community. Must be self-motivated and positive team member with effective communication and client relations skills. Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. Ability to exercise initiative and problem-solving skills. Ability to establish priorities and coordinate work activities. Possesses professional, friendly telephone and greeting skills. Demonstrated experience in providing customer service. Proven professional verbal and written communications skills with an outgoing personality. Ability to create, compose, and edit written materials. Ability to work in conjunction with residents, prospective residents, vendors, contractors, Company managers, and associates. Polished interpersonal skills. Knowledge of computer systems and applications. Demonstrated proficiency in the use of the internet and internet searches. Must have experience with computer skills including the spreadsheet, word processing programs, internet, and e-mail at a highly proficient level. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Shifts will vary. EDUCATION AND EXPERIENCE: High School Diploma or its equivalent. Minimum of one to three years’ experience as a concierge or with related customer service. Preference of experience in hotel properties, rental operations, or related upscale service business. Must be an active member of the Union within 30 days of employment. Certified Notary is a plus. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

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Skills

Customer service
Front Desk
Sales
Communication skills
Cooking
Cleaning
Problem solving
Interpersonal skills
Computer skills
Office equipment
Recruitment

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