Analyst - IoT Security

About the Role

UDR, Inc. is seeking an IoT Security Analyst to support the physical security technology infrastructure across our corporate offices and residential communities.

This role supports UDR’s Internet of Things (IoT) physical security technology, including access control systems (ACS) and video surveillance (CCTV). The IoT Security Analyst coordinates small to medium security technology projects, resolves technical support issues, and maintains IoT security systems in accordance with UDR IT Security standards and policies.

Working closely with internal stakeholders, vendors, technicians, and community teams, this individual will help ensure our physical security technology remains reliable, secure, and aligned with operational needs.

Essential Functions

• Coordinate scoping, installation, testing, and closeout of small to medium ACS and CCTV projects at corporate and community sites, under the direction of senior team members.

• Gather requirements from site teams and vendors. Evaluate statements of work (SOWs), quotes, and technical solutions against scope, pricing, and UDR IT Security standards, and recommend approval or changes to IoT Security leadership.

• Manage vendor performance against project schedules, scope, and standards. Resolve routine vendor issues and determine which change requests require leadership review based on schedule, cost, or scope impact.

• Build project plans following UDR IT project methodology. Track scope, milestones, dependencies, risks, and issues, and report status and metrics to leadership and stakeholders.

• Verify completed installations remotely and on site. Lead testing and help stakeholders evaluate results.

• Resolve IoT security support tickets. Troubleshoot basic network, IoT device, and software issues with site staff, and dispatch vendor technicians when needed.

• Monitor, maintain, and upgrade IoT security applications and systems. Create and manage user accounts and settings.

• Monitor and continually improve the security posture of managed IoT devices and systems, including firmware updates, access settings, and configuration standards.

• Retrieve and provide video and access records in response to lawful requests, following UDR policy and Legal direction.

• Maintain project documentation and central project repositories for IT and business stakeholders.

Education and Experience

• Bachelor’s degree in Computer Information Systems, Information Security, Technology Management, or related field; or equivalent combination of education and experience required.

• Minimum of two years IT operational experience required.

• IT security and/or project management experience preferred.

• Experience working with CCTV, building access control systems, and smart home technologies preferred.

• Working knowledge of networking fundamentals, including IP addressing, VLANs, Power over Ethernet (PoE), and network troubleshooting, required.

• Relevant certifications such as CompTIA A+, Security+, Network+, or equivalent preferred.

• Proficiency in Microsoft 365, including Excel, Teams, and SharePoint, required.

• Experience using AI tools or other large language model (LLM) applications for documentation, analysis, or project work, in line with company data and security policies, preferred.

• Demonstrated ability to manage multiple concurrent projects to deadline required.

• Demonstrated discretion and integrity in handling sensitive and confidential information required.

What We Offer at UDR

Benefits Offered

• Medical, Dental, Vision Plans
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Lifestyle Spending Account
• Supplemental Term Life Insurance
• Voluntary Cancer Insurance
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match

Salary Range

• $88,000.00/yr. – $103,560.00/yr., depends on experience

Bonus Potential

• Eligible for 10% annual bonus potential, based on personal and company performance

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.