Jobs in the United States

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Added 8 mins ago
TH
MA Float Clinical Support Team Part-Time
Trinity Health
Boise, ID
- Part-time
You will support and work under the supervision of the Physician and/or Advanced Practice Provider. Clinical oversight is provided by the RN Supervisor, Lead Nurse and/or SAMG Nursing…
Added 8 mins ago
Senior Radiology Clinical Specialist - West Coast
Medtronic
Boise, ID
…of spinal implants, navigation and robotic guidance systems, advanced imaging, and data-driven planning tools for complex spine and cranial procedures. Platforms such as AiBLE connect these…
Added 8 mins ago
EG
Sr Technical Project/Program Manager
Eliassen Group
Boise, ID
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
Added 11 mins ago
Program Manager - Material Processing
AeroVironment, Inc.
United States
The Advanced Research and Development (ARD) Division at AeroVironment (AV) is searching for a technical project manager to help lead the development, advancement, and transition of…
Added 11 mins ago
Program Manager - Ceramics
AeroVironment, Inc.
United States
The Advanced Research and Development (ARD) Division at AeroVironment (AV) is searching for a technical project manager to help lead the development, advancement, and transition of…
Added 15 mins ago
VH
Senior Psychologist (National Manager)
Veterans Health Administration
Location Negotiable After Selection
- $147,945 to $197,200 USD / year
The Senior Psychologist (National Manager) serves under the organizational title of National Director, Women's Mental Health at the Office of Mental Health (OMH), Veterans Health…
Added 15 mins ago
VH
Clinical Laboratory Scientist - Core Laboratory
Veterans Health Administration
New Orleans, LA
- $63,999 to $123,138 USD / year
…Coordinator, Education Coordinator, Laboratory Information Manager, Quality Manager, Laboratory Manager, Regional Technical Specialist, National Quality and Compliance Agent, Regional…
Added 15 mins ago
VH
Lead Medical Support Assistant (Clinical Contact Center)
Veterans Health Administration
Remote, United States
- $64,909 to $84,384 USD / year
The incumbent serves as Lead Advanced Medical Support Assistant (Lead MSA) in a VISN Clinical Contact Center (CCC) as part of an interprofessional healthcare team. The Lead MSA provides…
Added 15 mins ago
VH
Lead Medical Support Assistant (Float Pool)
Veterans Health Administration
Vancouver, WA
- $56,716 to $73,731 USD / year
…scheduling interdisciplinary appointments, and possessing an advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the…
Added 15 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Glendale, CO · Salida, CO · Castle Rock, CO · Golden, CO · Alamosa, CO · La Junta, CO · Aurora, CO · Pueblo, CO · Burlington, CO · Colorado Springs, CO
- $45,409 to $75,642 USD / year
The Advanced Medical Support Assistant (AMSA) has vacancies in the following sections of the service; Care in the Community (CITC), Primary Acute Care Teams (PACT), Call Center and various…
Added 15 mins ago
VH
Advanced Medical Support Assistant
Veterans Health Administration
Fayetteville, NC
- $51,258 to $66,636 USD / year
The Advanced MSA, provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves…
Added 17 mins ago
VH
Registered Nurse - Home Based Primary Care (HBPC)
Veterans Health Administration
Fayetteville, AR
- $72,303 to $148,932 USD / year
…as it pertains, to Veterans and their care within the HBPC…
Added 17 mins ago
VH
Clinical Pharmacist (Inpatient Pharmacy)
Veterans Health Administration
Seattle, WA
- $126,952 to $174,951 USD / year
Added 17 mins ago
VH
Clinical Pharmacist (Inpatient Pharmacy)
Veterans Health Administration
Seattle, WA
- $126,952 to $174,951 USD / year
Added 17 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Shelbyville, IN
- $45,832 to $59,581 USD / year
The position serves as an Advanced Medical Support Assistant for Primary Care at the Shelbyville location. The Advanced Medical Support Assistant (A/MSA) is responsible for performing a…
Added 20 mins ago
NC
General Engineer
National Cemetery Administration
Washington, DC
- $143,913 to $187,093 USD / year
As a General Engineer/Project Program Manager, you will lead the planning, design, and construction of major national cemetery projects that support the National Cemetery Administration's…
Added 20 mins ago
VH
Chaplain
Veterans Health Administration
West Palm Beach, FL
- $95,326 to $123,927 USD / year
Participate in quality improvement, program development, and administrative activities within Chaplain Service.
Added 20 mins ago
VH
Supervisory Medical Support Assistant - Community Care
Veterans Health Administration
Topeka, KS
- $64,020 to $83,233 USD / year
…The Supervisory MSA serves as the direct line supervisor for Advanced MSA and Lead MSA staff in the VA Community Care department. The Supervisory MSA is a professional who executes position…
Added 20 mins ago
VH
Advanced Practice Nurse (Nurse Practitioner) - Primary Care - EDRP Eligible
Veterans Health Administration
Hot Springs, SD
- $110,862 to $173,977 USD / year
VA Black Hills Health Care System (BHHCS) is seeking an Advanced Practice Nurse to care for Veterans in Hot Springs, SD within the Primary Care Service Line.
Added 20 mins ago
VH
Lead Medical Support Assistant (Call Center)
Veterans Health Administration
San Bruno, CA
- $67,439 to $87,673 USD / year
…administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an inter-professional coordinated care delivery…
Added 20 mins ago
VH
Physician Assistant - Primary Care - EDRP Eligible
Veterans Health Administration
Hot Springs, SD
- $85,485 to $162,044 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program.
Added 20 mins ago
VH
Physician - Primary Care - EDRP Eligible
Veterans Health Administration
Hot Springs, SD
- $250,000 to $300,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program.
Added 20 mins ago
VH
Biomedical Equipment Support Specialist
Veterans Health Administration
Chesapeake, VA · Hampton, VA
- $41,341 to $98,530 USD / year
Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
Added 23 mins ago
VH
SUPERVISORY MSA
Veterans Health Administration
Charleston, SC
- $57,429 to $74,655 USD / year
…Medical Support Assistants and GS-6 Medical Support Assistants (Advanced). Clinic employees support all clinical services in various locations throughout the hospital; some off-campus and…
Added 23 mins ago
VH
Practical Nurse
Veterans Health Administration
Springfield, IL · Decatur, IL
- $45,098 to $75,718 USD / year
…supervision of a registered - nurse/provider. Implements basic and advanced LPN procedures as defined by policies and…

UCSF

Medication Access Technician

San Francisco, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

As a patient-centered organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity and excellence that are integral to our mission Under the supervision of the Medication Access Manager and guided by the policies and procedures of the Ambulatory and Outpatient Pharmacy Services, the Pharmacy Medication Support Specialist (MSS) facilitates prescription prior authorization (PA) and refill requests This role involves obtaining, preparing and submitting the necessary forms for insurance authorizations, requesting information from insurance companies regarding possible alternative therapies, and providing patients with timely communications regarding the status of the PA. In addition, this position is also responsible in facilitating medication refills requests. Using a refill protocol, the MSS evaluates refill requests for adherence to the refill protocol criteria which includes reviewing a patient’s medical record in APeX and contacting a patient for needed information. The MSS also performs medication benefits investigations and explores financial assistance options where applicable, to ensure patients have access to the medication they need, acting as the primary contact for all medication authorization and refill requests.

DUTIES & ESSENTIAL JOB FUNCTIONS

% of time Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

45 YESPrior Authorization (PA) and Financial Assistance Facilitation

Under the oversight of pharmacists, drives the Prior Authorization (PA) process to completion and resolves any related issues.
Performs medication benefits investigation and accurately submits prior authorizations to insurance manually, electronically, or telephonically as necessary
Notifies the patient and documents the status of the PA and financial assistance in APeX
Follows up with health insurance payors that don’t respond to submitted PA requests
Works with pharmacists or providers for any denials and appeals
Evaluates patient assistance program opportunities if necessary

45 YESRefill Authorization

Receives and processes refill requests from clinic personnel, a pharmacy or patients
Using a refill protocol, evaluates refill requests for adherence to the refill protocol criteria; this involves reviewing APeX and contacting a patient
Notifies pharmacist of specific refill protocol criteria that are not met after assessment
Notates the need for a provider appointment where applicable
Discusses recommendations and other pertinent information with the pharmacist
Conducts a search for any lab test(s) that is needed to fulfill the protocol and analyzes EMR for any needed lab test(s) and notates this need; if needed, inform patients about needed labs
Pend the order or request for provider appointment based on pharmacist judgment via APeX
Properly documents each refill request in the patient’s chart

10 YESAdministrative Functions

Assists in training and onboarding new staff and learners regarding the refill and PA processes
Participates in the pharmacy’s continuous quality improvement
Completes training requirements timely and stay up to date on policies and procedures
Performs additional tasks as deemed appropriate or necessary by the supervisor/manager pertaining to pharmacy operations and patient care

100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

REQUIRED QUALIFICATIONS

This position requires flexibility to orient and work at all UCSF Medical Center locations.
Completion of a recognized/accredited Pharmacy Technician Training Program.
Minimum of three (3) years of experience as a Pharmacy Technician or allied healthcare professional in a hospital, pharmacy, or other healthcare setting, or an equivalent combination of education and experience.
Strong computer skills, including proficiency in Microsoft Office.
Ability to prioritize work efficiently.
Excellent interpersonal communication and writing skills, with the ability to work effectively with a large, diverse population, including maintaining good relationships between the Pharmacy and Ambulatory Clinics.
Excellent organizational and problem-solving skills.
Ability to multitask and remain flexible when work assignments change at short notice.
Basic math skills.

PREFERRED QUALIFICATIONS

Recent experience processing third-party billing, including prior authorization facilitation and refill authorization.
Bilingual in Spanish, Cantonese, and/or Russian.
Bachelor's degree in health or behavioral science.
Medical Assistant Certification.
Ability to use an EMR and perform chart abstraction into the EMR, specifically APeX.
Adaptability and willingness to learn new technologies, including AI solutions.

REQUIRED LICENSES/CERTIFICATIONS

Licensed Pharmacy Technician by the California Board of Pharmacy and in good standing.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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