HR Liaison

Please note: this is a temporary assignment (6 months) with potential to extend. Hybrid role, 2x per week onsite at Mission Bay. Serves as an HR and administrative liaison between the internal Temporary Employment Program (TEP) team and cross-functional HR teams, hiring leaders, and TEP employees. Provides support to TEP hiring leaders and employees on a wide range of appointment-related matters. Applies professional concepts, organizational policies, and procedures to oversee ongoing administrative and operational activities. Administers defined operational programs supporting TEP functions, including analyzing and resolving operational issues of moderate scope. UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees to provide immediate clerical and technical support to UCSF departments and various off-campus locations. Temporary employees support special projects, provide coverage for regular employees on vacation or leave, and temporarily fill vacant positions while departments conduct recruitment. Many temporary employees go on to become successful candidates for career and limited appointment positions at UCSF.

Responsibilities:

• Maintain the department personnel database, ensuring employee and appointment information remains accurate and current.
• Maintain and update department data tracking tools to support operational tracking, reporting, and program visibility.
• Monitor data quality and identify discrepancies requiring follow-up or resolution.
• Serve as the initial point of contact for inquiries received through the department's general inbox, responding directly or routing inquiries to the appropriate team member.
• Coordinate first-week communications with TEP employees and their managers to support a successful start.
• Conduct first-month outreach to employees and managers to identify questions, concerns, or additional support needs.
• Prepare and submit funding entries to support accurate employee funding and financial administration.
• Prepare and submit SCTs, ensuring transactions are completed accurately and timely.
• Initiate termination requests in Oracle when hiring departments do not have the appropriate access to process transactions for TEP employees.
• Support other TEP-related Oracle transactions and processes as assigned.
• Support the creation and processing of Affiliate Hires for Workforce Development programs.
• Maintain and update the worker database to ensure accurate participant and appointment information.
• Participate in Workforce Development meetings and collaborate with program partners to support hiring, onboarding, and ongoing workforce needs.

Qualifications:

• Ability to exercise sound judgment when responding to issues and concerns.
• Strong verbal and written communication and interpersonal skills, with the ability to communicate effectively with all levels of staff.
• Strong organizational skills and the ability to manage multiple priorities and meet demanding deadlines.
• Working knowledge of common organization-specific systems and other computer applications.
• Ability to exercise discretion and maintain confidentiality.
• 2–3 years of related administrative or operational support experience, or an equivalent combination of education, training, and experience.
• Bachelor's degree in a related area and/or equivalent combination of experience and training.