Jobs in the United States

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Added 1 min ago
CN
Child and Youth Program Assistant
Commander, Navy Installations Command
Panama City, FL
- $19 to $30 USD / hour
Added 1 min ago
US
CYS Program Associate Homework Lab NF-03
United States Army Installation Management Command
Fort Meade, MD
- $57,735 to $57,736 USD / year
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and
Added 3 mins ago
Embedded Test and Evaluation Engineer (Associate or Mid-Level)
The Boeing Company
Kirtland, NM · Kirtland AFB, NM
Boeing Defense, Space and Security (BDS) is seeking a highly skilled Associate or Mid-Level Embedded Test and Evaluation Engineer (Level 2 or 3) with a background in the setup,…
Added 3 mins ago
Technical Trainer (Learning Specialist 3/4)
Los Alamos National Laboratory
Los Alamos, NM
…qualification and certification of personnel performing work in Associate Laboratory Directorate for Weapons Production (ALDWP) facilities.The Technical Trainer will report directly to the…
Added 3 mins ago
Activity Security Representative (ASR) I
General Dynamics Information Technology
Albuquerque, NM
Assist in the maintenance of a document accountability database and associated correspondence.
Added 3 mins ago
Senior Data Engineer
Highmark Health
Santa Fe, NM
Mentor other associate and intermediate data engineers as needed
Added 6 mins ago
US
Lead Child and Youth Program Assistant CY-02
United States Army Installation Management Command
Fort Myer, VA
- $28 to $36 USD / hour
The incumbent must communicate effectively in English, both orally and in writing to communicate with CYS team and customers, prepare reports and plans, and document observations.
Added 18 mins ago
CA
Mission Support Specialist
Customs and Border Protection
Washington, DC
- $70,623 to $111,087 USD / year
…Security, within U.S. Customs and Border Protection, Office of Associate Chief Counsel, Enforcement located in Washington,…
Added 25 mins ago
VH
Registered Nurse (Patient Aligned Care Team)
Veterans Health Administration
Greenville, NC
- $79,316 to $147,040 USD / year
…health screening. The RN will assess, triage, take histories and document conditions and concerns for Veterans presenting to the clinic and via the telephone. The RN is responsible for…
Added 30 mins ago
DL
Child and Youth Program Assistant CY-01/02
Defense Logistics Agency
Columbus, OH
- $20 to $22 USD / hour
Completion of Skill Level DoW standardized training courses OR Child Development Associate (CDA) or Military School-Age (MSA) Credential OR 12 semester hours of college credit in early…
Added 30 mins ago
VH
Registered Nurse (Telemetry)
Veterans Health Administration
Salt Lake City, UT
- $74,854 to $137,807 USD / year
Document vital signs and assessments using CPRS/approved format.
Added 37 mins ago
VH
Licensed Practical Nurse PACT
Veterans Health Administration
Jackson, TN
- $39,933 to $65,198 USD / year
The primary Care LPN is a member of the Core Team, working as a Clinical Associate (CA).
Added 43 mins ago
VH
Registered Nurse-Nurse Educator-Sterile Processing
Veterans Health Administration
Seattle, WA
- $87,285 to $161,201 USD / year
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Added 54 mins ago
VH
Registered Nurse Community Care
Veterans Health Administration
Grand Junction, CO
- $87,267 to $150,275 USD / year
…and use of health information solutions that serve to assess, document, exchange, and track care coordination information. The CC Coordinator will utilize delegation of authority, if…
Added 54 mins ago
VH
Registered Nurse-BLS/ACLS Coordinator/REdi Program Manager
Veterans Health Administration
Harlingen, TX
- $77,349 to $158,093 USD / year
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Added 57 mins ago
Quality Systems Associate
GRIFOLS, S.A.
CO-Pueblo, CA
…flexible scheduling to meet business needs. Performs basic document review and employee observations. Communicates openly with the CQM on issues noted during reviews. Ability to understand…
Added 1 hour ago
US
Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
West Point, NY
- $19 to $26 USD / hour
Completion of Skill Level DoW standardized training courses OR Child Development Associate (CDA) or Military School-Age (MSA) Credential OR 12 semester hours of college credit in early…
Added 1 hour ago
US
Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
Joint Base Lewis-McChord, WA
- $19 to $25 USD / hour
Completion of Skill Level DoW standardized training courses OR Child Development Associate (CDA) or Military School-Age (MSA) Credential OR 12 semester hours of college credit in early…
Added 1 hour ago
CODE ENFORCEMENT OFFICER III
City of Stonecrest
Stonecrest, GA
…and gathers information; and takes and files photographs to document…
Added 1 hour ago
CODE ENFORCEMENT OFFICER I
City of Stonecrest
Stonecrest, GA
…and gathers information; and takes and files photographs to document…
Added 1 hour ago
CA
ACCOUNTANT
Customs and Border Protection
Indianapolis, IN
- $50,930 to $80,991 USD / year
Added 1 hour ago
CA
Financial Program Specialist
Customs and Border Protection
Indianapolis, IN
- $50,930 to $80,991 USD / year
Added 1 hour ago
Associate Therapist
BACA Management LLC
Berkeley, CA
Associate Therapist (ASW, AMFT, APCC) - Berkeley, CA - Part Time
Added 3 hours ago
Test Technician
ManpowerGroup
Franklin, MA
…troubleshooting skills, a detail-first mindset, and the ability to document results clearly, which will align successfully in the…
Added 3 hours ago
Stockroom Associate I
Neotech
Westborough, MA
Use a digital volt multi-meter (DVM) to read component values and document values on SMT load sheets.

UCM

Patient Appointment Coordinator

Burr Ridge, IL, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Patient Appointment Coordinator at our Burr Ridge Access Center. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

In this role, the Patient Appointment Coordinator will obtain, verify, and input demographic, insurance and referring physician information as required, document messages electronically using appropriate medical terminology, triage calls per protocol and assist callers in a manner consistent with the Ideal Patient Experience approach and philosophy. The Patient Appointment Coordinator will be accountable for achieving performance and service targets and metrics.

Essential Job Functions

Greets callers warmly and uses the standard greeting
Responds to customer inquiries appropriately
Obtains and inputs demographic, insurance information, and referring physician information for new patient calls
Schedules the appointment per practice protocols using computerized scheduling systems. Inquiries to see if the patient has special needs and documents appropriately
Provides pre appointment instructions, directions and messages per protocol
Verifies, and where necessary, inputs changes in demographic, insurance, and other information for return patient appointment calls
Follows appropriate protocols or guidelines and uses computerized scheduling systems to investigate scheduling opportunities if the patient voices discontent with schedules offered Works with others if necessary to determine if an accommodation can be made in order to provide patient with an earlier appointment
Documents all messages electronically using appropriate medical terminology via the In Basket functionality and forwards to the appropriate clinical provider
Thanks each and every caller and ask if there is any other assistance that can be provided
Provides service recovery with dissatisfied callers
Escalate calls per protocol
Works the wait list according to practice protocol
Performs basic office duties and other duties assigned

Required Qualifications

High School Diploma
Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
Ability to balance multiple priorities and effectively handle challenging situations
Excellent verbal communication skills
Basic office skills including 35 wpm typing and 4500 key stokes an hour
Ability to accurately and efficiently enter alpha numeric data on screen
Ability to use personal computers and select software applications including Epic
Successful completion of Cadence Scheduling system training and competencies

Preferred Qualifications

Associate or Bachelor’s Degree
Knowledge of basic medical terminology

Position Details

Job Type/FTE: Full-Time 1.0 FTE
Shift: Days 8:30am-5:00pm
Work Location: Burr Ridge Access Center
CBA Code: 743 Clerical

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

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More about this job

Skills

Medical terminology
Scheduling
Interpersonal skills
Customer service
Communication skills
EPIC

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