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Business Office Manager
Silvercrest of Urbana
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Silvercrest of Urbana is seeking an organized, service-focused Business Office Manager to support the day-to-day financial and administrative operations of our nursing home. This role works…
Added 15 mins ago
Specialist Lead, Government Client Contracts Management (DSJ)
Deloitte
Omaha, NE
…federal contracts and ensures the accuracy of the contracts and financial systems. Exercises increased independence and judgment in reviewing and analyzing moderately complex contracts…
Added 15 mins ago
Specialist, Client Account Management (Northeast)
Deloitte
Omaha, NE
We're looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who's also a natural collaborator. As a Client Account…
Added 15 mins ago
Technical Accounting Manager, Controllership
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Deloitte is seeking an experienced Technical Accounting Manager within the Chief Accounting Officer organization's Financial Reporting function. This role provides guidance on complex,…
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IF
Full Time/Part Time Site Manager- Maui
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- Full-time
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MARINE MART MANAGER NF3 (RFT)
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…best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We…
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A
Sr. Project Manager (A/E Services/Relocate To Guam)
Actalent
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- $140,000 to $170,000 USD / year
Devise teaming strategies in collaboration with the federal program manager, build proposals, and adapt lessons learned to deliver high-quality designs.
Added 28 mins ago
IF
Full Time Site Manager
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On Call Site Manager - Honolulu
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Full Time Site Manager (CPO) - Kaneohe
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Part Time Site Manager - Ewa Beach
Integrated Facility Services Hawaii, Inc.
Honolulu, HI
- $25 USD / hour
- Part-time
Added 28 mins ago
IF
Full Time Site Manager - Kaneohe
Integrated Facility Services Hawaii, Inc.
Honolulu, HI
- Full-time
Added 28 mins ago
IF
Part TIme Site Manager
Integrated Facility Services Hawaii, Inc.
Honolulu, HI
- Part-time
Added 28 mins ago
On Call Site Manager
Integrated Facility Services Hawaii, Inc.
Honolulu, HI
Added 28 mins ago
On Call Site Manager (CPO)
Integrated Facility Services Hawaii, Inc.
Honolulu, HI
Added 35 mins ago
PC
Restaurant Manager
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Dialysis Clinical Manager Registered Nurse - RN
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Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
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Deputy Hardware Engineering Lead for New Development Programs
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…transitioning projects to production, and coordinating with QA, program management, the program engineering manager, and software and systems engineering groups. The role demands strong…
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Systems Engineering Section Manger
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Software Engineering Manager for Space Systems
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Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per…
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Registered Nurse Inpatient Surgical Unit
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It is expected that the RN will attend Unit Meetings as directed by the Nurse Manager/Director and participate in continuing education programs and quality assurance programs to maintain…
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Added 1 hour ago
District manager, Coastal Virginia/North Carolina
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…retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.…
Added 1 hour ago
Store manager, Charleston, Mt. Pleasant
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…retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.…
Added 2 hours ago
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Manager Facilities - Full Time - Days
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…facilities are at a desired level. b. Facilitates interior signage program if applicable by coordinating with department management in ordering replacement signage for new construction and…

UCM

IT Portfolio Analyst

Darien, IL, United States
IL, United States

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 3 – 5 years of experience in a combination of project/portfolio and resource management functions, ideally within IT or healthcare
Posting language: English
Posted: Oct 30, 2026

Original job description

Join a world class academic medical center, UChicago Medicine, as an IT Portfolio Analyst for our IT Business Office. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You will need to be based in the greater Chicagoland area.

The IT Portfolio Analyst supports project intake, resource management, portfolio analytics, and portfolio governance. ServiceNow Project Portfolio Management (PPM) is the primary working environment for tracking demand, capacity, and resource allocation across IT initiatives. The Analyst is responsible for building and maintaining custom reports, dashboards, and views that IT leadership uses to make decisions. This role also analyzes vendor spend, budget-to-actual performance, and expense forecasting. The IT Portfolio Analyst will have strong portfolio and financial analysis skills, experience supporting and presenting to executives, and excellent relationship management skills.

Essential Job Functions

Support portfolio leaders with tracking of incoming project requests in ServiceNow
Partner with program and project managers to monitor project timelines, staffing plans, and resource demand against available capacity; support intake and prioritization discussions with clean, current data
Track resource allocation and capacity across IT teams - confirmed/allocated hours by resource, plan, department, and manager - identifying over-allocation, under-utilization, and capacity gaps before they become delivery risks
Build and maintain resource allocation reporting (e.g., allocation-vs-actual, burn-down, utilization by group/manager) directly in ServiceNow, and troubleshoot report logic and data quality issues as the platform evolves
Provide analysis on the portfolio to be used in decision making, create reports in ServiceNow to be used by management to track the status of their portfolios
Serve as the day-to-day administrator and power user for ServiceNow Project Portfolio Management (PPM), the system of record for IT demand, projects, programs, portfolios, and resource plans
Design, build, and maintain custom ServiceNow reports, dashboards, and performance analytics (e.g., ServiceNow Performance Analytics / Reporting, custom list views, scheduled reports) that give IT leadership visibility into portfolio status, resource capacity, and delivery risk.
Maintain and improve the IT project and demand portfolio in ServiceNow PPM, ensuring project, program, and resource data is accurate, current, and audit ready.
Understand ServiceNow data tables and dependencies to maintain accurate reporting and dashboards
Understand and support all integration points and capabilities between ServiceNow and other systems
Support ServiceNow upgrades using thorough testing
Maintain the PMO Playbook, PM training resources, and associated templates to support good PM practices, in partnership with IT PMO Director
Serve as SharePoint Site Administrator for the IT PMO

Required Qualifications

Bachelor's degree in business administration, Information Systems, Project Management, or equivalent professional experience
Minimum of 3 – 5 years of experience in a combination of project/portfolio and resource management functions, ideally within IT or healthcare
Hands-on experience with ServiceNow, including the Project Portfolio Management (PPM) module and resource/demand management
Demonstrated ability to build custom reports and dashboards in ServiceNow (e.g., Report Designer, Performance Analytics, list/filter-based views)
Strong financial analysis skills: variance analysis, forecasting, and vendor contract comprehension
Advanced Excel skills: formula-driven modeling, pivot tables, cross-tab aggregation.
High attention to detail and a bias toward disciplined, auditable, well-documented work – this role supports executive reporting, not only ad hoc analysis
Demonstrated project portfolio management skills (project intake, resource, demand planning, budget management)
Hands-on experience using Portfolio Management tools like ServiceNow for portfolio management, resource management, project status reporting, portfolio reporting, etc.
Ability to organize and present project portfolio reports, proposals and related portfolio data
Strong interpersonal and negotiation skills with focus on collaboration, team building and customer service
Excellent relationship management building and skill set
Excellent written and verbal communication skills, with the ability to translate financial and portfolio detail into clear, executive-ready summaries
Proficiency with Microsoft tools: Excel, Outlook, Power Point, SharePoint, Project, Word
Independent problem-solver. Sort through issues and conduct comparative analysis of multiple solutions (i.e. skilled in problem analysis; pays very close attention to detail)
Able to work in a team environment or independently
Excellent listening and organizational skills with emphasis on detail and follow-through
ServiceNow certification (e.g., Certified System Administrator, Certified Application Specialist – PPM, or Performance Analytics) or equivalent demonstrated platform depth
Experience building and administrating reports in Tableau

Preferred Qualifications

ServiceNow certification (e.g., Certified System Administrator, Certified Application Specialist – PPM, or Performance Analytics) or equivalent demonstrated platform depth
Experience building and administrating reports in Tableau

Position Details

Job Type: Full Time
Shift: Day Shift
Location: Darien
Department: IT Business Office
CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

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More about this job

Skills

ServiceNow
PPM
Leadership
Financial analysis
Prioritization
Reporting
Troubleshoot
Decision making
Portfolio management in textile manufacturing
Google Analytics
Microsoft SharePoint
Project management
Forecasting
Microsoft Excel
Attention to detail
Budget management
Negotiation
Collaboration
Team building
Customer service
Communication skills
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Work as a team
Organizational skills
Tableau

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