Timekeeping System Information Analyst

Description

Under the general direction of the Application Manager, the Information Systems Analyst 4 supports enterprise applications across UCLA Health and works independently on projects assigned by the Application Manager and/or the Financial & Administrative Systems Director.

In this role, you will play a critical part in ensuring the stability, performance, and ongoing enhancement of key business applications.

Key responsibilities include:

• Troubleshooting, maintaining, and optimizing existing software applications to ensure reliable performance
• Designing, building, testing, implementing, and supporting new applications, enhancements, and modules within the assigned portfolio or service line
• Developing a deep understanding of application functionality, operational workflows, and the policies, procedures, and constraints of the clinical or business areas supported
• Partnering with business owners, vendors, and Information Services & Solutions (ISS) team members to analyze complex requests, evaluate options, and recommend effective solutions

Applications supported may include (but are not limited to):

• UKG Pro Workforce Management (formerly UKG Dimensions)

This role requires a self-directed analyst who is comfortable working independently, collaborating across technical and operational teams, and translating business needs into effective application solutions.

This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least 1-2 days per month, or as needed based on operational demands. Please note, travel to the 'home office' location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.

Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $105,700 - $234,500 annually. The University anticipates offering a salary below the midpoint of this range.

Qualifications

Required Skills and Abilities

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Broad and/or

in-depth knowledge of multiple areas of focus in application specialty

areas. Knowledge of systems and

functions, including design, development, implementation, user support and

training, maintenance, quality assurance, and system testing and evaluation.

*

Ability to

research, organize, analyze, and synthesize data to support effective decision

making.

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Must be detail

oriented and have a knack for probing for information, in order to fully

understand the underlying needs that influence how a system should be

configured/ organized.

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Ability to decide

priority of assigned tasks and manage multiple and competing tasks.

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Ability to work

effectively as a team player and work with people of all backgrounds, at all

levels.

*

Effective

leadership skills and strong customer service orientation.

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Strong written and

verbal communications skills, with the ability to convey technical information

to all levels of application users in a specific, clear, and concise manner.

*

Ability to remain

calm in difficult and stressful situations. Must be able to recognize problems,

evaluate, and refer to the appropriate channels for action.

*

Strong

interpersonal skills, with the ability to effectively train, support, and work

collaboratively with business owners, team members, and management.

Required Knowledge and Experience

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Demonstrated

technical and functional proficiency with UKG Workforce Central

*

Demonstrated

proficiency with scripting, report development and application configuration

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Experience documenting and testing

functionality within an application

*

Past participation in all stages of the

application development life cycle: planning, creating, testing,

deploying, and maintaining an application.

*

Demonstrated

proficiency with information systems technology, which also includes Microsoft

Office Suite, email, intranet, internet, and other systems.

*

Demonstrated skill

in system workflow and business process flow analysis and design.

*

Bachelor's

Degree in health care information technology, computer science, or related area.

Preferred Knowledge and Experience

*

Implementation of

Time & Attendance System, such as UKG

Workforce Central

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Demonstrated experience with cloud technologies and utilizing APIs

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Demonstrated

proficiency with Oracle / MS SQL database, UNIX Scripting, Crystal Reports,

IIS, Python

*

Demonstrated

proficiency with BOOMI

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Development,

standardization and automation of reporting (i.e. Tableau)

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Adoption of

technology and new systems

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Custom configurations

for an application and/or hardware (i.e. scripting, website development)

*

Familiarity with, from an application

standpoint, Windows and UNIX/AIX server configuration and management

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.