Jobs in the United States

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Added 5 mins ago
DL
Account Director, Audience Activation
Dynata, LLC (Connecticut)
Remote, United States
- $110,000 to $140,000 USD / year
Build senior-level relationships with media, audience, activation, programmatic, data strategy, and investment leaders.
Added 8 mins ago
Customer Engineer, AI & Integrations
Bask Health
Remote, United States
Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.
Added 10 mins ago
Director of Sales - Strategic
Sprinklr
Remote, United States
Candidates must have current and unrestricted work authorization in the country where the role is based
Added 10 mins ago
Logistics Solution Architect
Kelly Services
Remote, United States
Experience designing and implementing cross-border logistics solutions · Cross-border e-commerce experience
Added 10 mins ago
Software Engineering Intern
Camping World
Lincolnshire, IL
…You'll get hands-on experience working on our subscription platform, building integrations, and using AI-assisted development tools to design, code, and test faster, all while learning how…
Added 11 mins ago
AE
Director Financial Reporting
ASC Engineered Solutions
Oak Brook, IL
- $220,000 USD / year
Added 11 mins ago
Associate Director, Field Tools & Analytics, Oncology
AbbVie
Mettawa, IL
…role sets the long-range vision for field tools, determines platform and technology investments, and ensures tools scale with evolving brand and franchise needs. The Associate Director…
Added 11 mins ago
Senior Manager, Software Development
CVS Health
Remote, United States
…opportunity to develop a strong engineering team, shape the platform’s technical direction, and expand cloud-native and AI capabilities with direct patient and provider…
Added 11 mins ago
Sr. Manager, Business Applications
Cole-Parmer
Vernon Hills, IL
Added 11 mins ago
Director, BTS - Technology for Corporate Functions
AbbVie
North Chicago, IL
…implementation and/or relevant business domain preferred, including data strategy and enablement, analytics and measurement, intelligent automation and AI-enabled operations, digital…
Added 11 mins ago
Epic Application Analyst
Intermountain Health
Springfield, IL
Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
Added 11 mins ago
Member of Product Staff
Meta
Springfield, IL
…talent-dense teams of product builders, engineers, designers, and data scientists focused on creating amazing products directly. Beyond setting strategy, Members of the Product Staff create…
Added 11 mins ago
Senior Director, Integrations
iCIMS
Springfield, IL
ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than…
Added 11 mins ago
Software Engineer (IBM Cognos)
Highmark Health
Springfield, IL
…using the technical stack that best meets the needs of the platform. The position, and team, will be involved in every aspect as part of the software application build process from idea…
Added 11 mins ago
Senior Technical Product Manager - Insurance Products & Benefits
Humana
Springfield, IL
…benefits across various platforms. You will own a product, platform, or major capability within our Insurance Products and Benefits portfolio, define the product vision, strategy, and the…
Added 11 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Springfield, IL
…position helps protect critical business operations, sensitive data, and customer…
Added 11 mins ago
Channel/Partner Sales Engineer - Southeast
Rubrik
Springfield, IL
…architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of mid-market and small business customers throughout your…
Added 11 mins ago
PN
Oracle HRIS Senior Analyst
Pacific Northwest National Laboratory
Springfield, IL
- $107,900 USD / year
Document HR business processes and knowledge using standard tools such as business process diagrams, data models, state transition models, use case scenarios, business rules, and…
Added 11 mins ago
Product Manager, Platform – Interfaces & Web Services
Cardinal Health
Springfield, IL
…analytics providing a scalable, enterprise-level, cloud-based platform that integrates with clinical and financial systems. For more than 20 years, WaveMark™ has helped health systems…
Added 11 mins ago
Sr. Product Manager, Strategic Growth – Clinical & Procedural Workflows
Cardinal Health
Springfield, IL
…influence with no direct reports. The role works closely with Platform Product Management teams, Engineering, Architecture, Data & Analytics, Marketing, Customer Success, Sales, Finance,…
Added 11 mins ago
VP – Software Delivery
Maximus
Springfield, IL
…that all system elements - software, infrastructure, networks, data, security, and operations - work together as a cohesive, verifiable, and mission ready whole while also meeting program…
Added 11 mins ago
Machine Learning Operations (MLOps) Intern
Intermountain Health
Springfield, IL
Intermountain Health uses industry-leading data science and artificial intelligence to deliver on its mission to "Help people have the healthiest lives possible"; making healthcare more…
Added 11 mins ago
Hardware Systems Architect, AI Hardware Products
Meta
Springfield, IL
Ownership of platform system architecture definition across one or more subsystems, including compute/memory, displays/optics, electrical engineering, sensors, audio, wireless connectivity,…
Added 11 mins ago
Product Designer
Meta
Springfield, IL
Proven ability to leverage research and data to set product strategy and influence organizational direction
Added 11 mins ago
AT
Commodity Manager - Remote
Akamai Technologies, Inc.
Springfield, IL
- $88,900 to $160,100 USD / year
Our Infrastructure Engineering and Operations team builds and maintains Akamai's platform. It is one of the largest distributed platforms in the world. Our Hardware Engineering team…

UBLIC SERVICES, INC.

Senior Manager IT Intelligence Operations

Phoenix, AZ, United States

Apply on jobs.republicservices.com About employer

Applications open in a new tab.

Job details

Experience: 7 - 10 years of experience in IT infrastructure, operations, monitoring, observability, or related technology functions, including leadership experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

POSITION SUMMARY: The Senior Manager IT Intelligence Operations leads Republic Services' enterprise monitoring, observability, and AI-driven IT operations strategy across its hybrid technology environment. The incumbent drives proactive and automated service delivery by leveraging Microsoft 365, Copilot, and advanced monitoring platforms while establishing enterprise AIOps capabilities that improve system visibility, accelerate issue resolution, and support 24x7 operations through a scalable offshore support model.

PRINCIPAL RESPONSIBILITIES:

Define and execute the enterprise observability strategy, transitioning from traditional monitoring to proactive, data-driven operations.
Implement AIOps capabilities including event correlation, anomaly detection, and automated remediation.
Establish standardized telemetry, instrumentation, and monitoring patterns across on-prem and cloud platforms.
Deliver end-to-end service visibility across infrastructure, applications, and business services.
Own operational intelligence and governance for M365 and Copilot platforms.
Enable Copilot adoption through usage analytics, automation use cases, and agent enablement.
Enable executive-level reporting tied to SLAs, service health, and operational performance.
Build and lead a high-performing Infrastructure Intelligence organization.
Align talent, roles, and capabilities to support Observability, AIOps, and AI adoption.
Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

Proven ability to develop and execute an enterprise Observability and AIOps strategy that improves service reliability, operational efficiency, and user experience.
Deep understanding of monitoring, event correlation, telemetry, automation, and service intelligence across hybrid cloud and on-premises environments.
Strong leadership experience building and managing global teams, including offshore operations, with clear accountability, governance, and performance metrics.
Demonstrated success leading large-scale technology transformation initiatives, including AI adoption, operational modernization, and organizational change.
Exceptional ability to influence executive stakeholders, translate technical insights into business outcomes, and drive cross-functional alignment.
Proven ability to establish governance, standards, and operating models that deliver consistent, scalable, and measurable enterprise technology services.

MINIMUM REQUIREMENTS:

7 - 10 years of experience in IT infrastructure, operations, monitoring, observability, or related technology functions, including leadership experience.
Demonstrated experience developing and executing enterprise observability, monitoring, and AIOps strategies.

This is a hybrid role requiring onsite presence in our Phoenix, AZ office --> 5353 E City North Dr. This candidate will be required to work onsite 4-days per week, with the option to work 1-day per week remote.

Please note, this position is not sponsorship eligible.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)
Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

Safe: We protect the livelihoods of our colleagues and communities.
Committed to Serve: We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible: We take action to improve our environment.
Driven: We deliver results in the right way.
Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

Sustainability Innovation Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

RECENT RECOGNITION

Barron’s 100 Most Sustainable Companies
CDP Discloser
Dow Jones Best-In-Class Indices
Ethisphere’s World’s Most Ethical Companies
Fortune World’s Most Admired Companies
Great Place to Work
Sustainability Yearbook S&P Global

Apply on jobs.republicservices.com About employer

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Jobs in the United States