Jobs in the United States

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Added 7 days ago
Designated Services Engineer
WEKA
United States
Proactively monitor WEKA systems using remote monitoring tools to identify and address potential issues.
Added 7 days ago
Sr. Associate, Data Platform Engineer
Community Federal Savings Bank
New York, NY
Minimum 7 years of experience required in data engineering or operations roles with a focus on Snowflake, SQL, AWS
Added 7 days ago
HH
Electrical Engineer
Hinge Health
San Francisco, CA
- $135,200 to $185,900 USD / year
Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day
Added 7 days ago
Senior Software Engineer II, Cloud Security
Qualia
Austin, TX · Concord, NH · San Francisco, CA
You write production code. Go preferred; Python or TypeScript welcome if you're ready to work in Go
Added 7 days ago
Red Team Operator
TRANS UNION LLC
MILWAUKEE, WI
Added 7 days ago
Principal Guidewire PolicyCenter
APEX SYSTEMS INC
MILWAUKEE, WI
Added 7 days ago
Senior Software Engineer - AI Engineering (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
…learnings back to the team. The Sr. Software Engineer will join a remote team of skilled engineers and partner closely with Product, UX, and Principal Engineers to build, deploy, and…
Added 7 days ago
UG
Lead Architect, MDM (Master Data Management)- OI Government State Solutions - Remote
UnitedHealth Group
IL
- $112,700 to $193,200 USD / year
area, you will be required to work in the office a minimum of four days per week
Added 7 days ago
H
Engineering Manager, Internal Attack
Horizon3
Remote, United States
- $238,000 to $280,000 USD / year
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals…
Added 7 days ago
AI Developer
Salvo Software
Remote, United States
…growing our AI department and are looking for a hands-on AI Developer to help build…
Added 7 days ago
ND
Principal AI & ML Architect
National Debt Relief, LLC.
Remote, United States
- $180,000 to $207,000 USD / year
Expert Python skills and a track record of writing production-quality, well-tested code.
Added 7 days ago
Cloud Platform Engineer
Noblis
Atlantic City, NJ
Proficiency in a language suited for high-throughput systems, such as Java, Go, Python, or .NET backend development
Added 7 days ago
CH
Data Analyst
Cayuse Holdings
Oklahoma City, OK
- $100,000 to $110,000 USD / year
Experience with at least one object-oriented programming language (e.g., Python, Java, Scala).
Added 7 days ago
U
Program Leader, Global Identity
Uber
Phoenix, AZ
- $130,000 to $144,000 USD / year
Hands-on experience with Python, Apps Script, or other automation.
Added 7 days ago
MG
Research Scientist, Gene Editing Core
Mass General Brigham Incorporated
United States
- $80,000 to $110,000 USD / year
Familiarity with bioinformatics tools for analyzing NGS data (e.g., Python, R, or Bioconductor).
Added 7 days ago
Senior Full Stack Engineer
T. Rowe Price
Owings Mills, MD
Hands-on experience developing full-stack applications using Java, Spring Boot, REST APIs, Python, TypeScript and modern front-end frameworks such as Angular, React, or Vue.js.
Added 7 days ago
Sr. Solutions Architect - AI Natives Business
Databricks
Remote, United States
Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.
Added 7 days ago
M
GTM Data Operations Engineer
MPLC
Remote, United States
- $85,000 to $100,000 USD / year
Python: you can read, write and debug pipeline and web scraping scripts without a developer.
Added 7 days ago
Sales Strategy & Analytics (Sr. Analyst)
Ally Bank
Plano, TX
Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager
Added 7 days ago
Network Security Engineer
Crown Equipment Corporation
New Bremen, OH
Collaborate with infrastructure and networking teams to implement network segmentation, secure remote access solutions, and enforce encryption standards.
Added 7 days ago
Business Intelligence Developer
Crown Equipment Corporation
New Bremen, OH
The Senior PowerBI Developer is a critical role within InfoLink, Crown’s global fleet management software solution. Support business operations or customers by transforming the company’s…
Added 7 days ago
Application Development & Support
Stefanini Group
Dover, DE
Remote work may be considered for up to one (1) day per week once the apprentice has shown the ability to complete work independently
Added 7 days ago
Product Owner of Manufacturing Application Development
Voyager Technologies, Inc.
Pittsburgh, PA · CO
Set the developer culture. Establish and enforce expectations for code review, testing, documentation, and honest reporting of what has and has not been verified.
Added 7 days ago
Staff Software Engineer, Fullstack (Account Management)
Affirm
Remote, United States
You are proficient in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, and Kubernetes
Added 7 days ago
Sr. Production Engineer
Zscaler
San Jose, CA · Santa Clara, CA
Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems

Uber

Program Leader, Global Identity

Phoenix, AZ, United States

$130,000 to $144,000 USD / year

Apply on iaziqy.fa.ocs.oraclecloud.com About employer

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Job details

Pay: $130,000 to $144,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Role The Operations Leader, Global Identity is a strategic and operational leader responsible for the development, continuous improvement, and delivery of top-quality identity operations via the following programs:

Identity Verification & Document Operations: the team that verifies earners and riders through SSN verification, document and photo checks, vendor (IDVP) flag reviews, and driver-inclusion programs, so that only verified, eligible people operate on the platform
Identity Fraud & ID-Theft Operations: the specialist pillar that investigates account sharing, ID theft, and 1099/ID-theft deactivations through ongoing Sherlock queues and targeted fraud reviews, with a focus on higher-risk cases and regulatory exposure
Review Center & Deactivation Appeals: the team that adjudicates identity and quality appeals and deactivation reviews, applying human judgment to verify AI-assisted and automated recommendations and to keep outcomes fair, accurate, and compliant
Identity Analytics, Automation & Incubations: the analytics and process-incubation arm that builds queue, SLA, and fraud-rate reporting, evaluates GenAI tools, and pilots new identity-risk workflows until they are ready to scale or transition to lower-cost teams

This leader will partner closely with Global Identity Product, Policy, Safety, Legal, and Compliance teams to understand evolving fraud patterns and regulatory requirements and help create operating plans to meet them. They will motivate a team of global people managers and individual contributors across multiple sites to consistently deliver against KPIs and business goals. They celebrate wins and quickly act on opportunities. The Operations Leader, Global Identity is risk-aware, data-driven, and comfortable leveraging analytics, automation, and AI to develop creative solutions that strengthen trust on the platform.

What You’ll Do

Lead and motivate teams (including Team Leads, Risk & Compliance Specialists, Program Specialists, and Data Analytics Specialists) to deliver on KPIs within a time-sensitive, high-volume, and dynamic environment
Uphold top-quality identity operations through the measurement of queue SLA, backlog, decision accuracy, fraud and reversal rates, and adherence to a rigorous quality assurance framework
Identify opportunities within queue, quality, and appeals data and create strategies to improve outcomes and reduce cost over time
Develop direct reports (Team Leads, Service Team Leads, Program Managers) into high-performing people and process managers through coaching, calibration, and clear career pathways
Leverage data and work with cross-functional business partners to determine areas of opportunity and design continuous improvement and automation strategies
Integrate the efforts of teams across multiple sites and shifts to attain service level, quality, and regulatory requirements
Ensure clarity around priorities, goals, and metrics
Assist cross-functional stakeholders by acting as the face of Identity Operations in planning, regulatory, and partner conversations
Lead monthly business reviews with appropriate stakeholders to review successes and align on opportunities and action plans; deliver reliable and actionable insights
Evaluate GenAI and automation tools in operational workflows, and own the feedback loop with product and engineering partners
Create an inspiring and inclusive culture that enables people to do their best work
Secure the resources needed to help your team meet business objectives

Basic Qualifications

Minimum 5 years of professional experience in operations, risk, compliance, fraud, trust & safety, or a similarly high-volume, process-driven environment
Minimum 2 years of experience leading teams or managing people managers in an operational setting.
Bachelors degree or equivalent work experience

Preferred Qualifications

8+ years of professional experience in operations, risk, compliance, fraud, trust & safety, or a similarly high-volume, process-driven environment
4+ years of experience managing managers and leading large teams
Experience in identity verification, fraud operations, or regulatory compliance, driving an evolving operating strategy
Advanced analytical skills with a high degree of comfort using spreadsheets and dashboards
Hands-on experience with Python, Apps Script, or other automation.
A demonstrated ability to set team goals, develop people to their highest levels of performance, and manage through challenging situations
Excellent attention to detail and project management skills
Outstanding written and verbal communication skills, including the ability to present effectively in front of peers and senior leadership
Comfort with ambiguity and change
Knowledge of Lean, Six Sigma, and Kaizen methodologies
Familiarity with project management and workforce management methodologies
Experience managing teams across multiple sites or time zones, including offshore or BPO partners
Familiarity with AI-assisted workflows and evaluation of automated decisioning
Entrepreneurial spirit: you have the drive to continue building and improving all processes
Track record of process incubation, from pilot to scale

For Phoenix, AZ-based roles: The base salary range for this role is USD $130,000 per year - USD $144,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply on iaziqy.fa.ocs.oraclecloud.com About employer

More about this job

Skills

Process improvement
Reporting
Regulatory compliance
Data analysis
Quality assurance
Coaching
Analytical skills
Python
Attention to detail
Project management
Communication skills
Lean manufacturing
Collaboration

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Work requirements

Jobs in the United States