Director, Product Management
- San Francisco, CA, United States
- Seattle, WA, United States
- Sunnyvale, CA, United States
$288,000 to $320,000 USD / year
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Job details
- Pay
- $288,000 to $320,000 USD / year
- Posting language
- English
- Posted
Original job description
About the Role Uber Eats is looking for a Director of Product Management to lead our Grocery & Retail Selection pillar globally. Our ambition is to make the products people need from local stores easy to find, reliably available, and deliverable within an hour. Delivering on that ambition starts with selection: connecting customers with the stores, brands, and everyday essentials they want - and giving them confidence that what they order is what they will receive. Reporting directly to the Head of Uber Eats Product, you will lead an organization of approximately 10 Product Managers, including Group Product Managers, team leads, and senior individual contributors. You will own the global product strategy, roadmap, and investment priorities for grocery and retail selection, partnering with Engineering on architecture and technical direction. This role combines deep platform challenges with visible customer impact. You will build the capabilities that help retailers launch faster, make complex inventory discoverable and purchasable, and turn broader selection into better shopping experiences. You will partner closely with Core Merchant Product on shared capabilities and with consumer product leaders on how selection comes to life in the Uber Eats app. What You’ll Do Selection Strategy & Customer Value
- Define the multi-year vision, strategy, and roadmap for Grocery & Retail Selection across global markets.
- Build a clear understanding of the stores, brands, categories, and products customers need most, and prioritize the selection gaps with the greatest customer and business impact.
- Set investment priorities across selection expansion, catalog quality, inventory reliability, and merchant onboarding, balancing global platform capabilities with local market needs.
- Establish success metrics that connect selection improvements to customer discovery, successful purchases, conversion, and repeat engagement.
Catalog Foundations & Inventory Reliability
- Lead product development for scalable platforms that ingest, reconcile, and standardize product and inventory data from retailers, point-of-sale systems, commerce platforms, and enterprise software.
- Improve product identity, classification, attributes, imagery, and store-level availability so customers can shop confidently and fulfillment teams can find the right items.
- Partner with Engineering, Data Science, and Operations to apply machine learning, AI, and automation where they measurably improve catalog coverage, accuracy, freshness, and efficiency.
- Scale inventory synchronization and catalog maintenance capabilities while reducing the effort and cost required to support merchants.
Merchant Onboarding & New Selection Models
- Make it faster and easier for enterprise retailers and local merchants to bring high-quality, purchasable selection onto Uber Eats.
- Develop and validate new onboarding models through self-service tools, automated catalog creation, commerce-platform integrations, and strategic technical partnerships.
- Partner with Commercial and Merchant Operations to translate priority selection opportunities into repeatable merchant launch and expansion capabilities.
- Use experimentation to identify promising approaches, establish their customer and commercial value, and scale the models that work.
Consumer Discovery & Shopping Experience
- Partner with Core App and consumer product leaders to translate catalog depth and quality into intuitive search, browse, and product detail experiences.
- Develop the taxonomy, product information, and availability foundations that help customers discover relevant products and make confident purchase decisions.
- Align selection readiness with priority customer needs, category expansion, and seasonal shopping opportunities.
- Partner across discovery and fulfillment teams to identify where inaccurate or incomplete selection creates customer friction and address the underlying causes.
Product Leadership & Measurable Impact
- Lead, coach, and develop an organization of approximately 10 PMs, including product managers who lead other PMs.
- Establish clear ownership, strong product judgment, and an operating rhythm that supports focused execution and learning.
- Define six- and twelve-month priorities with cross-functional leaders, measuring progress through meaningful selection coverage, merchant launch speed, catalog accuracy, availability, and operating efficiency.
- Build alignment around complex trade-offs, communicate investment decisions clearly, and develop a team that can deliver both new products and sustained improvements at scale.
What You Need
- Product Management Experience: 10+ years of product management experience, including a track record of launching new products and scaling platforms with measurable customer and business impact.
- People Leadership Experience: 5+ years of experience managing and developing product managers, including experience leading PM managers and building effective product organizations.
- Platform & Marketplace Judgment: Demonstrated ability to lead complex platform or marketplace products and connect technical investments to customer and merchant outcomes.
- Technical & Analytical Fluency: Experience partnering with engineering and data science leaders on complex systems, evaluating trade-offs, and using data, experimentation, and customer research to set priorities.
- Cross-Functional Leadership: A record of aligning technical, commercial, and operational teams around a clear strategy and delivering results across organizational boundaries.
- Education: Bachelor’s degree or equivalent practical experience.
Preferred Qualifications
- Commerce Platform Experience: Experience with merchant onboarding, product catalogs, inventory systems, commerce integrations, marketplace supply, or related platforms.
- Consumer Product Judgment: Ability to translate improvements in platform capabilities into better product discovery, shopping confidence, and customer engagement.
- Retail Ecosystem Understanding: Familiarity with grocery and retail business models, enterprise merchant needs, point-of-sale systems, and commerce technology.
- Build, Integrate & Partner Decisions: A track record of choosing effective approaches to expanding platform capabilities and accelerating merchant adoption.
- AI & Automation Experience: Experience applying machine learning, AI, or automation to complex data or operational problems, with evidence of measurable improvements.
- Entrepreneurial Execution: Comfort moving between long-term strategy and hands-on problem solving, testing new approaches, and scaling successful bets.
- Executive Communication: Clear written and verbal communication, sound judgment, and the ability to align senior leaders around multi-year strategies and consequential investment decisions.
For San Francisco, CA-based roles: The base salary range for this role is USD $288,000 per year - USD $320,000 per year.
For Seattle, WA-based roles: The base salary range for this role is USD $288,000 per year - USD $320,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD $288,000 per year - USD $320,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
More about this job
Skills
- Onboarding
- Point of sale
- Leadership
- Research
- Business model
- Machine learning
- Problem solving
- Communication skills
- Collaboration