Jobs in the United States

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Senior Information Security Auditor
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Professional Development Reimbursement Program
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Uber Freight

Sr. Manager - Account Management, Intermodal

Chicago, IL, United States

California: The target base salary for this position is between $101,000-131,000

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Job details

Pay: California: The target base salary for this position is between $101,000-131,000
Posting language: English
Posted: Nov 4, 2026

Original job description

Schedule: Full Time

Job Type: Hybrid

Salary Type: Salary

Req #: 2628

About the Role

A Sr. Manager, Intermodal Operations sets the strategy across the multiple teams that own intermodal account operations, supporting both the brokerage and transportation management lines of business. Working closely with their director and senior leadership, they create alignment across functional teams and fully understand the levers that drive key performance metrics. They are expected to create operational efficiency within their team, drive adoption toward process improvement, and demonstrate strong management and team development capabilities. They are a visible leader with broad influence and relationships across the organization. This person will manage a team consisting of operations coordinators, account managers, associate managers, and operations managers in the US and MX. At this level, they are expected to continually develop new operational execution strategies and improve the core efficiency of Uber Freight. They should be viewed as thought leaders, sought out by their peers for advice outside of their immediate scope. They should be mature managers, skilled at hiring and developing a high performance team. They should be comfortable presenting to senior executives, crafting strategy, driving deep accountability, and facilitating solution selling at some of UF's largest accounts.

What the Candidate Will Do:

Effectively translate business unit goals into an operational plan / roadmap for the team.
Identify problems before they surface and solve key pain points for Uber Freight customers and the Uber Freight internal org.
Build and inspire a culture of high quality customer service across the Uber Freight organization.
Estimate, seek out, and allocate team / cross-functional resources to meet objectives.
Build a data-driven culture of continuous improvement, form creative strategic relationships across the organization, and use contextual awareness to make trade-offs and manage through conflict appropriately.
Influence the broader organization on the importance of customer obsession and defect reduction.
Understand trade-offs between CSAT and other key metrics and incorporate this awareness into strategy, stakeholder management, and process design.
See and unlock new business opportunities with measured impact to company objectives

Basic Qualifications

Bachelors degree and/or 4+ years of working experience
5+ years of experience in the Freight industry, particularly in Intermodal
2+ years of managerial experience

Preferred Qualifications

Strong organizational skills
A bias for using data to make informed decisions
Deep experience working with cross-departmental stakeholders to accomplish business goals
History of setting a vision for a team, especially through use of data
Trusted advisor across their peer group
Skilled at and committed to developing talent

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

California: The target base salary for this position is between $101,000-131,000

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Skills

Process improvement
Team building
Manage a team
Customer service
Stakeholder management
Design process
Cargo industry
Organizational skills

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