Summary You will serve as a PROGRAM ANALYST in the PRODUCTION RESOURCES DEPARTMENT of PSNS and IMF. Duties You will be responsible for investigating and reporting all accidents and near misses, conducting problem resolution meetings, producing off-yard reports and planning, developing, coordinating, and overseeing problem resolution programs for Code 900. | You will gather, assess, and analyze data to determine the effectiveness of programs within the department. | You will identify trends and indicators of non-compliance or problem areas with established programs and investigate all unplanned events associated with maintenance and repair of Naval Vessels warranting formal reporting. | You will coordinate process improvement programs and investigate instances of negative trends or non-compliance with established programs and identify appropriate courses of action in support of program goals. | You will employ investigative and analytical techniques to gather process performance data needed to evaluate the various departmental programs. | You will collect, review, evaluate, analyze and categorize Quality Performance System (QPS) data, Deficiency reports, Discrepancy Logs, Audit Action records, Rework Reports, and Inspection Verification Reports to support process improvement programs. | You will conduct program compliance surveillance and plan, schedule, and conduct studies to evaluate and recommend ways to improve the effectiveness and efficiency of work operations and programs associated with Quality Analysis (QA). | You will analyze, validate, and identify ways to improve the function and activities associated with QA data collection and make recommendations on appropriate actions to resolve instances of program non-compliance and reverse adverse trends. | You will review, analyze, and evaluate other sources of data as indicators of program performance and compliance, and coordinate continuous process improvement initiatives and department level audit responses. | You will enter data into an organized record keeping/data base system developed and maintained by incumbents of this position and manage record retention associated with unplanned events. | You will assess and analyze data; identify trends; identify and investigate instances of non-compliance with established programs, and make recommendations for the improvements in program performance based on analysis of the QA data. | You will prepare and issue a weekly, quarterly, and yearly assessment report for all established programs and prepare special reports as needed. | You will perform the role of Critique Chairperson who facilitates Critique Investigation and prepares the associated shipyard and off- yard reports and processes them through final distribution. | You will conduct all actions associated with Critiques including assimilating event related materials, developing time lines, Cause Maps, and Process Maps and produce Critique Reports and off- yard reports. | You will facilitate and guide the members of the Critique Team Meeting to ensure thorough Causal Analysis and effective Corrective Actions are developed and temper and control the meeting to stay on course with an objective analysis of the event. | You will coordinate with various Departments to obtain required report concurrence signatures and distribute report and generate Consolidated Action Tracking System (CATS) items for Actions associated with Critique Reports. | You will make information for entry in the Quality Performance System (QPS) associated with the problems identified the Critique Reports and validate completion of corrective actions through monitoring and review of the CATS program. | You will instruct and advise all levels of workers and management in program requirements, acting as an advocate for department programs and implementing policies established by higher levels. | You will establish and maintain liaison with shops, Shop Superintendents, Process Managers, Resources Managers, Engineers, and Codes to ensure effective and efficient coordination and compliance with established program requirements.
Qualifications
GS-12: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: analyzing program performance data to investigate trends and non-compliance issues, recommend changes or improvements, and develop administrative regulations to facilitate compliance with department programs.
GS-11: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: analyzing program performance data to investigate trends and non-compliance issues, recommend changes or improvements, and develop procedures and guidelines to facilitate compliance with department programs.
Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:
Education may be substituted for specialized experience for the GS-11 grade level as follows:
Successful completion of a Ph.D. or equivalent doctoral degree
Or
Successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree
Or
Successful completion of an LL.M. degree that is related to the position being filled https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/;
Or
A combination of experience and graduate education as described above that equates to one year of experience.
A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.
How you will be evaluated In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies:
- INFORMATION MANAGEMENT
- ORAL COMMUNICATION
- PROBLEM SOLVING
- PROCESS IMPROVEMENT
- REPORTING AND RECOMMENDATIONS
- WRITTEN COMMUNICATION
This recruitment will utilize the following technical assessment tools: Structured Resume Review and Structured Interview.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement. How to apply Click the Apply Online button to create an account or log in to your existing USAJOBS account.
To apply for this position, you must provide a complete Application Package which includes:
- Complete resume with relevant experience, job title, duties and accomplishments. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.
- Supporting documentation
Failure to submit a complete application package will result in an ineligible rating and loss of consideration.
Your complete application must be received by 11:59 pm Eastern Standard Time (EST) on 11/09/2026. Applications received after 11/09/2026 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed.
For additional information on viewing your application status, click https://help.usajobs.gov/how-to/application/status.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant. Other information This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.
ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/
Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
Vacancies filled from this announcement may be filled at any grade level listed.
If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.