HOUSING MANAGEMENT ASSISTANT
- Quantico, VA, United States
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Job details
- Posting language
- English
- Posted
Original job description
Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will plan, organize, and perform work required to ensure proper customer service and compliance with appropriate mandates of the Housing Program You will receive and process complaints and related investigations concerning residents, and forwards recommendations to a supervisor. You will provide advice and assistance to local housing officials or residents on routine matters pertaining to housing admissions, income limits, rent ranges, grievance procedures, and other related topics. You will conduct joint resident-management walk-throughs of quarters to evaluate the cleanliness, maintenance, and habitability of the unit, furnishings, equipment, and facilities. You will coordinate and monitors maintenance, property management, and service contracts. Requirements Conditions of Employment Qualifications Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: coordinating all check-ins and check-outs necessary to monitor occupancy and vacancies of occupants in housing units AND assisting with developing, evaluating, and making recommendations to management on plans and program management strategies concerning housing policy, servicing guidelines, and departmental requirements. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Serieshttps://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: 1 full year of graduate level education OR Bachelor's degree with superior academic achievement. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below. This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. No PCS costs will be paid.
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Skills
- Customer service
- Regulatory compliance
- Program management
- Microsoft Office
- Documentation