Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
NH
Front Desk Agent
Newport Harbor Island Resort
Newport, RI
- $22 USD / hour
…restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique…
Added just now
PP
BBG Greeter/Cashier
Paradise Point Resort & Spa
San Diego, CA
- $20 USD / hour
…restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique…
Added just now
Housekeeping Night Cleaner
Asher Adams, An Autograph Collection Hotel
Salt Lake City, UT
Flexibility to work night shifts, weekends, and holidays as required
Added just now
Director of Product, Credit Card
Self Financial
Austin, TX
Generous health, dental, and vision insurance coverage
Added just now
Associate Software Engineer
Self Financial
Austin, TX
Generous health, dental, and vision insurance coverage
Added 1 min ago
JM
In Room Dining Server (FT)
JW Marriott Reston Station
Reston, VA
- $13 USD / hour
…restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique…
Added 1 min ago
Vice President of Sales
Conner Industries Inc.
Remote, United States
Must live in or relocate to the Fort Worth area · Willing to travel regularly across Texas and Oklahoma and must have a dependable vehicle and a valid driver’s license
Added 2 mins ago
C
Accountant - Tax
Current
Branson, MO
- $60,000 to $75,000 USD / year
At Current, everything starts with people. We partner with leading accounting firms across the United States, bringing them together through a shared platform that supports their growth…
Added 2 mins ago
C
Accountant - Tax
Current
Fayetteville, AR
- $60,000 to $75,000 USD / year
At Current, everything starts with people. We partner with leading accounting firms across the United States, bringing them together through a shared platform that supports their growth…
Added 2 mins ago
C
Accountant - Tax
Current
Louisville, KY
- $60,000 to $75,000 USD / year
At Current, everything starts with people. We partner with leading accounting firms across the United States, bringing them together through a shared platform that supports their growth…
Added 2 mins ago
C
Accountant - Tax
Current
Pittston, PA
- $60,000 to $75,000 USD / year
At Current, everything starts with people. We partner with leading accounting firms across the United States, bringing them together through a shared platform that supports their growth…
Added 2 mins ago
Sr Mgr, Community Connections
Scripps Media, Inc.
Salt Lake City, UT
Gather, analyze, and communicate community insights to station leadership, newsroom teams, and partners to inform decision-making and coverage.
Added 3 mins ago
Automotive Technician
Casey Auto Group
Newport News, VA
Partner seamlessly with Service Advisors to ensure exceptional customer communication and satisfaction.
Added 3 mins ago
OV
Cafe Manager | Full-Time | Lucas Museum of Narrative Art
Oak View Group
Los Angeles, CA
- $70,000 to $80,000 USD / year
- Full-time
Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
Added 3 mins ago
Somali Interpreteer Per Diem
HealthPartners
Saint Paul, MN
Interpreter must hold certification as outlined within the job description · Work Schedule: On-call/Casual, Day Shift
Added 3 mins ago
Respiratory Therapist Certified Per Diem
HealthPartners
Saint Louis Park, MN
Work schedule: Per diem, Evening/Night Shift
Added 3 mins ago
JA
Product Manager Mobile Experience
JetBlue Airways Corporation
Washington, DC · Orlando, FL · Salt Lake City, UT · Long Island City, NY
- $90,500 to $128,600 USD / year
…data-informed decisions while remaining open to new information, partner input, and changing customer or business…
Added 3 mins ago
ED Crisis Clinician, Per Diem
HealthPartners
Saint Paul, MN
Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, fertility…
Added 3 mins ago
Account Manager SMB- Business Sales
Cellco Partnership
Cleveland, TX
…drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling…
Added 3 mins ago
Payroll Analyst
Covenant Logistics
Chattanooga, TN
…process improvements. The role serves as a cross-functional partner to internal and external stakeholders and as an internal technical…
Added 4 mins ago
Commercial Transactions Analyst
Columbus, OH
Proven ability to partner cross-functionally with Trading, Scheduling, Risk, Accounting, and other stakeholders to resolve issues and ensure seamless end-to-end execution.
Added 4 mins ago
Refined Products Rail and Truck Scheduling Advisor
Columbus, OH
Proven ability to partner cross‑functionally in a commercial environment to resolve issues and ensure seamless end‑to‑end execution.
Added 4 mins ago
Licensed Professional Counselor
Amazing Care Pediatric Outpatient Therapy
Parker, CO
Partner with mental health and occupational therapy teams for integrated care
Added 6 mins ago
FM
ER RN - Emergency Department - Travel Nurse
Fusion Medical Staffing
Tucson, AZ
- $1,635.6 to $1,740 USD / week
Sensory - Must possess visual acuity and ability to effectively communicate
Added 6 mins ago
FM
Travel MRI Technologist
Fusion Medical Staffing
Port Charlotte, FL
- $1,543.38 to $1,774 USD / week
Sensory - Must possess visual acuity and ability to effectively communicate

U.S. Legal Support

Client Support Analyst

Houston, TX, United States

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Experience: 3+ years of customer service, client support, account management, or client solutions experience.
Posting language: English

Original job description

Client Support Analyst Location: Houston, TX Schedule: Monday-Friday | 8:00 AM - 5:00 PM Join US Legal Support US Legal Support is one of the nation's leading providers of litigation support services, helping law firms, corporations, insurance carriers, and government agencies navigate complex legal matters. Through innovative technology, exceptional service, and industry expertise, we deliver solutions that help our clients move cases forward efficiently and confidently. We're looking for a customer-focused professional who enjoys solving problems, building relationships, and delivering exceptional service. If you thrive in a fast-paced environment and take pride in helping clients find solutions, we'd love to hear from you. About the Role As a Client Support Analyst, you will serve as a primary point of contact for clients and sales partners, providing support via phone, email, and company systems to ensure timely and accurate resolution of inquiries. This role requires a strong service mindset, attention to detail, and the ability to manage multiple priorities while maintaining a high level of professionalism. You'll become a subject matter expert on U.S. Legal Support's services and client portal, helping clients navigate requests, troubleshoot issues, and maximize the value of our solutions.

Key Responsibilities

Client Support & Relationship Management

Serve as a primary point of contact for client and sales partner inquiries.
Investigate, research, and resolve issues in a timely and professional manner.
Provide exceptional customer service while building and maintaining positive client relationships.
Communicate effectively through phone, email, and company platforms.
Ensure client concerns are addressed promptly and driven through resolution.

Client Account & Portal Support

Set up new client accounts within the company portal.
Guide and train clients on portal functionality and available features.
Assist clients with account-related questions and technical issues.
Promote adoption and effective use of self-service tools and resources.
Support onboarding efforts for new clients.

Operational & Case Support

Complete front-end processing for settled cases.
Perform transcript and video status checks and communicate updates as needed.
Handle inquiries regarding pricing and quotes for completed jobs.
Maintain accurate documentation of client interactions and service requests.
Ensure all requests are processed accurately and in accordance with company policies.

Collaboration & Process Improvement

Partner with internal departments to quickly resolve issues and fulfill client requests.
Collaborate across teams to deliver a seamless client experience.
Identify workflow improvement opportunities that increase efficiency and service quality.
Meet or exceed established service level agreements (SLAs) and performance expectations.
Assist with special projects and additional duties as assigned.

What You'll Bring

Strong attention to detail and active listening skills.
Excellent verbal and written communication abilities.
Strong problem-solving and critical-thinking capabilities.
Professional, positive, and client-focused demeanor.
Ability to manage multiple priorities in a fast-paced environment.
Exceptional organizational and time-management skills.
Dependability, accountability, and a strong work ethic.
Flexibility and adaptability when handling changing priorities.
Commitment to delivering outstanding customer experiences.

Qualifications

Required

High School Diploma or equivalent.
3+ years of customer service, client support, account management, or client solutions experience.
Professional phone and email etiquette.
Strong communication and interpersonal skills.
Ability to multitask while maintaining accuracy and professionalism.
Proficiency with Microsoft Office Suite and web-based applications.

Preferred

Associate degree or higher.
Prior experience in legal services, litigation support, or a professional services environment.
Administrative, operational support, or office experience.
Experience working with CRM, ticketing, or client management systems.

Why Join US Legal Support?

Competitive compensation package
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Company Holidays
Paid Parental Leave
Company-Paid Life Insurance
Short-Term and Long-Term Disability Coverage
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA)
Professional Development and Growth Opportunities
Collaborative and Supportive Team Environment

Our Culture At US Legal Support, our people are our greatest asset. We foster a culture built on collaboration, accountability, innovation, and exceptional client service. We value employees who take ownership of their work, support one another, and consistently strive to deliver outstanding experiences for our clients. As a Client Support Analyst, you'll play a direct role in helping clients navigate our services while contributing to the success of a growing organization. Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

Prolonged periods of sitting and working on a computer.
Frequent use of hands and fingers for typing and data entry.
Ability to communicate effectively by phone, email, and virtual platforms.
Ability to review detailed information while maintaining a high level of accuracy.

Work Environment This position operates in a professional office environment and routinely uses computers, telephones, and other office technology to support daily operations and client communications. Travel Requirements No regular travel is required for this position. Additional Information This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify, add, or remove duties as business needs change. Equal Employment Opportunity US Legal Support is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Work Authorization Candidates must be legally authorized to work in the United States. US Legal Support participates in E-Verify where required by law.

Apply on workforcenow.adp.com About employer

Report this job

Work requirements

Jobs in the United States