Summary This position is located at the Fort Hood Army Fisher House. Incentives and Bonuses Incentives will not be paid. Responsibilities Represents the Fisher House organization at community and other events. Provides customer service to residents and provides assistance and/or direction as necessary-requested. Provides tours of the Fisher House to small groups, conducts presentations to groups regarding the Fisher house mission when needed. May assist in conducting event, marketing of the flyers and other promotional material. Listen and respond to resident's queries and requests. Ensure adequate stock of cleaning supplies. Keep cleaning equipment in good working order. Conducts surveillance of total facility and reports any unusual findings to supervisor. Police interior and exterior areas of building and grounds and performs general housekeeping to make facilities/playing fields/outdoor courts ready for use. Requirements Conditions of Employment Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Must have experience working with the general public. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred": At least six (6) months of experience providing customer service to facility/operational patrons, including answering questions (telephonically, in person or via email), conducting basic clerical work (filing, printing etc.). At least six (6) months of experience with Housekeeping or Custodial Worker duties. Education Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional Information Area of Consideration: This job is open to candidates who are within the local commuting area is defined as Fort Hood, TX and surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse/family member relocating to this installation. Eligibility begins 30 days before the military sponsor's reporting date at the new duty location Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration. Salary Information: Salary is pro-rated based on a 40 hour work week. Hourly rate is: NF-02 $18.00ph to $20.00ph Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59 PM EST on 10/21/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities: - Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs (To view kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf). Scheduling Information: Below defines the employment category for this position: Part-Time (at least 20 guaranteed work hours per week (may be scheduled be scheduled between 20-39 hours per week) Work schedule to be determined after hire. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf.