Jobs in the United States

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Added 1 min ago
SW
Quality Control Manager (QCM) - Havertown, PA
Sheakley Workforce Staffing
Philadelphia, PA
- From $63 USD / hour
The Quality Control Manager will lead the project QC program, coordinate inspections and testing, manage the three-phase control process, track deficiencies and corrective actions, and…
Added 3 mins ago
Staff Recruiter & Camp Fatima Resident Director
Roman Catholic Bishop of Manchester
Gilmanton Iron Works, NH
Directly lead, supervise, and motivate the head staff: the Assistant Resident Director, Program Director, Operations Director, and Faith Formation and CIT Directors; supervise nursing staff…
Added 4 mins ago
TU
Senior GL Accountant
TESOLIFE US INC
Flushing, NY
- $35 USD / hour
Assist the Finance Director / Accounting Manager with supporting schedules and analyses for consolidation, eliminations, and financial statement preparation.
Added 5 mins ago
Software Development Engineer
ESO
Remote, United States
Partner with your manager and product owner to set short- and long-term technical goals and break them into deliverable pieces of work
Added 5 mins ago
Sr. Product Manager
Safe-Guard Products International LLC
Atlanta, GA
Job Title: Sr. Product Manager - Rating Engine
Added 5 mins ago
Manager, Reporting, Analytics and Insights
Safe-Guard Products International LLC
Atlanta, GA
Job Title: Manager, D2C Reporting, Analytics and Insights (remote/ onsite)
Added 5 mins ago
AB
Fleet Operations Associate, Autonomous Vehicles - FT
Avis Budget Group
Dallas, TX
- $20 USD / hour
…availability of the autonomous vehicle fleet. You will report to the Manager, Operations – Ride Hail, with a dotted line to the Fleet Coordinator. This position focuses on vehicle…
Added 5 mins ago
Account Manager
The Raymond Corporation
Atlanta, GA
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers,…
Added 6 mins ago
Maintenance Worker
MIRROR INC
Newton, KS
Assist the Maintenance Manager by keeping detailed records of service and/or replacement work on "large ticket" building or environmental systems. Provide oversight of outside vendors…
Added 6 mins ago
SME Network Administrator
Govcio LLC
Alexandria, VA
Collaborate closely with cybersecurity teams, systems engineers, and program leadership to align Infoblox Grid services and F5 traffic-management capabilities with evolving USCG mission…
Added 6 mins ago
EHS Manager - Environmental focus
Veolia Environnement SA
Beaumont, TX
…positive safety culture? We are seeking an experienced EHS Manager to join our team in the Beaumont/ Port Arthur, TX…
Added 6 mins ago
GC
Senior IT Program Manager
Gunnison Consulting Group
Washington, DC
- $190,000 to $210,000 USD / year
Serve as the accountable senior leader for a complex, multi-year VA enterprise modernization and systems-integration program.
Added 6 mins ago
A
HR Intern
AMMEGA
Carol Stream, IL
- $20 USD / hour
The HR Intern will work closely with the HR Manager and leadership team to support day-to-day HR operations while developing practical knowledge of Human Resources processes and best…
Added 6 mins ago
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Case Manager
Crossroads
Windham, ME
- $21 to $24 USD / hour
…behavioral health treatment provider, is seeking a full time Case Manager to support Mothers and Children in our Residential substance use treatment program in Windham,…
Added 7 mins ago
2026 Management & Sales Training Program (Twin Cities)
Sherwin-Williams
Burnsville, MN · Minneapolis, MN · St Paul, MN · Saint Cloud, MN · Faribault, MN · Monticello, MN · Forest Lake, MN · Hudson, WI · Chanhassen, MN · Hastings, MN · Coon Rapids, MN · Lakeville, MN · Maple Grove, MN
The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’…
Added 7 mins ago
Account Manager
The Raymond Corporation
Atlanta, GA
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers,…
Added 7 mins ago
Laboratory Supervisor
Terracon
Lexington, KY
Ensures that laboratory processes and personnel adhere to the requirements of the company Quality program and the Construction Materials Quality Management System (QMS).
Added 7 mins ago
TO
Substance Abuse Navigator
Trustees of University of Pennsylvania
United States
- $19.57 to $26.44 USD / hour
The team includes infectious disease and family medicine clinicians, program manager, data manager, and other SUNs. The ideal candidate will have experience and skills to rapidly establish…
Added 8 mins ago
Retention Marketing Manager
BRUNT Workwear
Wilmington, MA
The Retention Marketing Manager owns BRUNT’s lifecycle marketing program across our owned channels, SMS and Email, building the flows and segmentation logic that move customers through the…
Added 9 mins ago
Director of Housing Administration
Father Bills & Mainspring
Brockton, MA
…benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our…
Added 10 mins ago
RU
LAN/Network Spec I
Randstad USA
New York, NY
- $36.36 to $46.36 USD / hour
…In this role, you will be responsible for maintaining VOIP systems, administering call manager platforms, troubleshooting network connectivity, and managing conference room collaboration…
Added 11 mins ago
Senior Cost Manager / Quantity Surveyor - Industrial / Manufacturing Construction
Turner & Townsend
Raleigh, NC
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 11 mins ago
PC
Restaurant General Manager
PF Changs
Nashville, TN
- $100,000 to $120,000 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 11 mins ago
TC
Kitchen Manager
The Cheesecake Factory
Lexington, KY
- $60,000 to $70,000 USD / year
Using industry-leading systems and standards, you will lead consistent execution of recipes, cooking methods, and plate presentation while creating an exceptional guest experience, building…
Added 11 mins ago
TC
Restaurant Manager
The Cheesecake Factory
Denver, CO
- $60,000 to $70,000 USD / year
…culinary knowledge and develop people. Using industry-leading systems and standards, you will focus on improving the guest experience and staff engagement while managing sales and profit…

Tyler Technologies

Software Support Specialist - Data & Insights Solutions

Denver, CO, United States

$40,123 USD / year

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Job details

Pay: $40,123 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Software Support Specialist - Data & Insights Solutions Unblocking stuck clients. Solving weird and interesting technical problems with your teammates. Turning chaos into order. Composing elegantly written and helpful responses to client questions and skillfully documenting them for your colleagues so everyone can benefit for the next one.These are just a few of the things that make our Software Support Specialists truly remarkable. And we are looking for additional members of this diverse, high-performing team to work closely with clients using a cloud-based data-as-a-service platform, supporting data-sharing programs at every level of government.Are you nodding and thinking this is exactly what you want to be doing? If so, we should talk!Why this job is importantOur Support Specialists are product experts and technical advisors to anyone who uses, manages, or supports Tyler data platforms, from members of the public to data workers and leaders at government agencies to internal partners and other Tyler divisions.On a given day, you might have a Slack exchange with a Client Success Manager asking you to keep an eye out for potential questions during an upcoming customer Datathon, followed by a real-time diagnostic Slack conversation with engineering to troubleshoot the root cause of a unique client issue. After expertly driving for the clarity you need, you synthesize the input into crisp guidance that you know will push this complex ticket forward toward an expedient resolution and a delighted client. Anticipating the fastest path to understanding, you choose to hop on the phone so you can field the client's follow-up questions in live time.You have another tricky ticket in mind that isn't quite ready to bring to engineering yet; first you plan to workshop some initial investigatory ideas for it with your trusted teammates at today's team standup. Then you have your daily ticket intake, a two-hour shift in which you screen and triage all incoming tickets, solving some inquiries quickly with a canned template while scoping others that might require escalation or a deeper dive. Later on, you'll be supporting a live course for a major city; you'll field questions so that the trainer can maintain their rhythm: together you ensure the city's data coordinators have the skills they need to launch their program successfully.In your work, you are consultative and strategic -- whether you're creating an "extract, transform, load" (ETL) solution to automate a client's data workflow or proactively addressing gaps in our documentation. You take a big-picture approach in seeking operational opportunities to help your team scale, while zooming back in to overcome technical blockers. You're a linchpin, bridging product gaps so our clients can focus on what matters most to them: running best-in-class data programs for government agencies. With your help, clients build their trust in our platform and derive value day-to-day. Location Remote

Responsibilities

In a typical week, you will:

Deep dive on client-reported blockers to identify workarounds and test technical solutions that meet client goals
Troubleshoot technical and data-centric issues, including ETL pipelines and data schemas to help clients understand and solve their business problems
Work with clients to shape and format data for data analysis and visualizations
Participate in client and internal meetings where you leverage your product expertise to inform high-level and finely tuned use cases
Help clients develop creative solutions by leveraging platform APIs with various programming languages
Curate and maintain a broad and best-in-class knowledge base; partner with product owners to develop documentation for product releases
Leverage content in knowledge base to "teach clients how to fish", and identify opportunities for reusable content
Provide Tier II support for Data & Insights solutions sold and managed by other divisions. Engage with personnel of other Tyler divisions to problem-solve for issues and knowledge gaps in the rollout and administration of those solutions.

Qualifications

You have technical acumen and a hunger to keep learning:

Able to understand a technical concept or problem (not just translate it)
Proficient with contemporary online applications and able to learn new technologies at lighting speed.
Able to quickly command a broad, deep range of nuanced cloud-based software behaviors and functionality
Working knowledge of web development principles and programming language syntax sufficient to troubleshoot broken queries (SQL or Python a plus)
Basic knowledge and understanding of data concepts and database structures including fields, tables, views, how to manipulate data, etc.

You're a skilled communicator and investigator:

Skilled at breaking down technical concepts for a variety of audiences, both verbally and in writing
Skilled at communicating with stakeholders and management to translate client expectations and advocate for change based on user needs
Able to direct and control situations with clients toward win-win solutions
Strong ownership mindset: you own solutions, taking charge and driving confidently forward
Analytical and creative ingenuity to troubleshoot and resolve problems
Experience triaging, gathering requirements, and finding clever ways of solving problems

You have a great attitude, mindset, and work ethic:

You're a self-starter, embrace ambiguity, and hold yourself accountable.
You are passionate about team collaboration, high performance, and, most of all, client satisfaction
You relish learning something new: software, tools, skills to further your own development as well your team's overall effectiveness. You're motivated to become a Tyler Data & Insights solutions and internal data sharing expert. You take it upon yourself to drive clarity and seek out answers from technical experts cross-functionally.

And you can meet these logistical requirements:

On a logistical level, you have the flexibility to work different shifts to support clients across time zones, including early or late shifts occurring between 6am and 6pm Pacific. We do our best to provide the flexibility to accommodate our team members' preferred hours
You can pass a state and federal background check; for this position, Public Trust: Moderate background investigation is required. This position requires access to high-compliance systems

AboutUs Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler's end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler's solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology's GovTech 100 list and Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at . To learn more about ourData & Insightssolutions, visit

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.We are committed to making continual progress in everything that we do.

State-Specific Salary Range Disclosure Requirements Salary will generally fall between $45,000 - $65,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. . Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Requisition Number:2022-1940

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. Apply at: https://ipc.us/t/C01223F04B6D4720.

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