Jobs in the United States

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Med Care Manager
Sunrise Senior Living Mgmt Inc
Pikesville, MD
At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.
Added just now
Care Manager
Sunrise Senior Living Mgmt Inc
Frederick, MD
At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.
Added just now
Care Manager
Sunrise Senior Living Mgmt Inc
Silver Spring, MD
At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.
Added just now
Senior Manager, Performance & Enablement
World Wide Technology Holding, LLC
Remote, United States
…turning insights into measurable improvements. This Senior Manager translates SRX leadership priorities into day-to-day delivery across Business Intelligence, Workforce Enablement, and SR…
Added 1 min ago
Fire Alarm Service Manager
Marmic Fire & Safety
Springfield, MO
The Alarm Service Manager at Marmic Fire & Safety oversees the daily operations of the Alarm Department, supervising a team of employees to ensure efficient job completion. This role…
Added 1 min ago
YO
Bus Driver | YMCA of the Triangle
YMCA OF THE TRIANGLE AREA
Raleigh, NC
- From $20 USD / hour
Under the supervision of Regional Fleet Manager, the YMCA of the Triangle Bus Driver is responsible for providing safe transportation to and from program sites while maintaining a…
Added 1 min ago
Oracle Transformation Program Manager
Suffolk
Boston, MA
The Oracle Transformation Program Manager leads the execution and coordination of Suffolk’s enterprise Oracle transformation portfolio, with immediate accountability for driving the Oracle…
Added 1 min ago
Area Accounting Center Manager
N MANAGEMENT, INC.
Indianapolis, IN
POSITION SUMMARY: The Area Accounting Center Manager is responsible for leading an effective and efficient Accounting Center team of supervisors and accountants to ensure timely and…
Added 1 min ago
CW
CDL Driver Apprentice
Casella Waste Systems, Inc.
Geneva, NY
- $19 to $20 USD / hour
Are you ready to begin your career as a Casella Driver and commit to the successful completion of a CDL program? Casella will cover all costs associated with the training program and…
Added 2 mins ago
BT
Staff Innovation Engineer, Marketplace
Built Technologies
Remote, United States
- $180,000 to $240,000 USD / year
Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds - and we build it every day.
Added 2 mins ago
Data Analyst V
TX-HHSC-DSHS-DFPS
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…(DFPS) Chief Financial Officer (CFO) Office and serves as the manager of the Financial Forecasting Team. This position provides leadership, technical oversight, and strategic forecasting…
Added 2 mins ago
Nurse III - Supervisory
TX-HHSC-DSHS-DFPS
AUSTIN, TX
…continuity of care. May assume duties of the Nurse Coordinator/Nurse Manager during absence. Flexible in work schedule. Has broad latitude for initiative and independent judgment. Provides…
Added 3 mins ago
EI
Store Leader (Manager) Trainee
Eleven Inc
United States
- $13 to $18.75 USD / hour
…make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 3 mins ago
GA
Physical Therapist (PT)
Genesis Administrative Services
Midland, MI · Saginaw, MI
- $52 to $55 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 3 mins ago
BR
Director of Product Innovation
Bob's Red Mill
Milwaukie, OR
- $185,000 to $200,000 USD / year
Responsible for reporting food safety and quality concerns to Supervisors and/or Department Manager.
Added 3 mins ago
SW
Quality Control Manager (QCM) - Havertown, PA
Sheakley Workforce Staffing
Philadelphia, PA
- From $63 USD / hour
The Quality Control Manager will lead the project QC program, coordinate inspections and testing, manage the three-phase control process, track deficiencies and corrective actions, and…
Added 4 mins ago
After School Program Director - 862K
NEW YORK EDGE, INC
Brooklyn, NY
New York Edge is seeking a passionate, mission-driven team-builder to fill the After School Program Director role. In this full-time role, you will be accountable for the growth, quality,…
Added 4 mins ago
SHUTTLE DRIVER
ABM US
Jackson, MI · Grass Lake, MI · Adrian, MI · Michigan Center, MI
Immediately reports any incidents or claims to Operations Manager or Shift Lead
Added 5 mins ago
Fire Alarm Sales Representative - Raleigh, NC
WAYNE AUTOMATIC FIRE SPRINKLERS INC
Raleigh, NC
…proposal is approved. This position reports to the Alarm/Service Manager in the Raleigh…
Added 5 mins ago
Business Development Manager Flexim
Emerson
Remote, United States
Collaborate with the Regional Manager to align sales & marketing strategies, including campaigns, webinars, exhibitions, and conferences.
Added 5 mins ago
Inventory Control Specialist
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…processes while maintaining partnership with the Store Operations…
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Financial Center Manager Associate - Frisco, TX (Lucas Crossing DeNovo)
Fifth Third Bank, National Association
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The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 5 mins ago
Financial Center Manager Associate - Fort Worth, TX Area
Fifth Third Bank, National Association
Fort Worth, TX
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 5 mins ago
Assistant Plant Superintendent - Columbia, SC
Colas
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Develops production plans in advance with the Plant Manager and Sales Department, taking into account customer requirements with respect to quantity, type of product and shipping schedule;…
Added 6 mins ago
Staff Recruiter & Camp Fatima Resident Director
Roman Catholic Bishop of Manchester
Gilmanton Iron Works, NH
Directly lead, supervise, and motivate the head staff: the Assistant Resident Director, Program Director, Operations Director, and Faith Formation and CIT Directors; supervise nursing staff…

Tyler Technologies

Software Support Specialist - Data & Insights Solutions

Denver, CO, United States

$40,123 USD / year

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Job details

Pay: $40,123 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Software Support Specialist - Data & Insights Solutions Unblocking stuck clients. Solving weird and interesting technical problems with your teammates. Turning chaos into order. Composing elegantly written and helpful responses to client questions and skillfully documenting them for your colleagues so everyone can benefit for the next one.These are just a few of the things that make our Software Support Specialists truly remarkable. And we are looking for additional members of this diverse, high-performing team to work closely with clients using a cloud-based data-as-a-service platform, supporting data-sharing programs at every level of government.Are you nodding and thinking this is exactly what you want to be doing? If so, we should talk!Why this job is importantOur Support Specialists are product experts and technical advisors to anyone who uses, manages, or supports Tyler data platforms, from members of the public to data workers and leaders at government agencies to internal partners and other Tyler divisions.On a given day, you might have a Slack exchange with a Client Success Manager asking you to keep an eye out for potential questions during an upcoming customer Datathon, followed by a real-time diagnostic Slack conversation with engineering to troubleshoot the root cause of a unique client issue. After expertly driving for the clarity you need, you synthesize the input into crisp guidance that you know will push this complex ticket forward toward an expedient resolution and a delighted client. Anticipating the fastest path to understanding, you choose to hop on the phone so you can field the client's follow-up questions in live time.You have another tricky ticket in mind that isn't quite ready to bring to engineering yet; first you plan to workshop some initial investigatory ideas for it with your trusted teammates at today's team standup. Then you have your daily ticket intake, a two-hour shift in which you screen and triage all incoming tickets, solving some inquiries quickly with a canned template while scoping others that might require escalation or a deeper dive. Later on, you'll be supporting a live course for a major city; you'll field questions so that the trainer can maintain their rhythm: together you ensure the city's data coordinators have the skills they need to launch their program successfully.In your work, you are consultative and strategic -- whether you're creating an "extract, transform, load" (ETL) solution to automate a client's data workflow or proactively addressing gaps in our documentation. You take a big-picture approach in seeking operational opportunities to help your team scale, while zooming back in to overcome technical blockers. You're a linchpin, bridging product gaps so our clients can focus on what matters most to them: running best-in-class data programs for government agencies. With your help, clients build their trust in our platform and derive value day-to-day. Location Remote

Responsibilities

In a typical week, you will:

Deep dive on client-reported blockers to identify workarounds and test technical solutions that meet client goals
Troubleshoot technical and data-centric issues, including ETL pipelines and data schemas to help clients understand and solve their business problems
Work with clients to shape and format data for data analysis and visualizations
Participate in client and internal meetings where you leverage your product expertise to inform high-level and finely tuned use cases
Help clients develop creative solutions by leveraging platform APIs with various programming languages
Curate and maintain a broad and best-in-class knowledge base; partner with product owners to develop documentation for product releases
Leverage content in knowledge base to "teach clients how to fish", and identify opportunities for reusable content
Provide Tier II support for Data & Insights solutions sold and managed by other divisions. Engage with personnel of other Tyler divisions to problem-solve for issues and knowledge gaps in the rollout and administration of those solutions.

Qualifications

You have technical acumen and a hunger to keep learning:

Able to understand a technical concept or problem (not just translate it)
Proficient with contemporary online applications and able to learn new technologies at lighting speed.
Able to quickly command a broad, deep range of nuanced cloud-based software behaviors and functionality
Working knowledge of web development principles and programming language syntax sufficient to troubleshoot broken queries (SQL or Python a plus)
Basic knowledge and understanding of data concepts and database structures including fields, tables, views, how to manipulate data, etc.

You're a skilled communicator and investigator:

Skilled at breaking down technical concepts for a variety of audiences, both verbally and in writing
Skilled at communicating with stakeholders and management to translate client expectations and advocate for change based on user needs
Able to direct and control situations with clients toward win-win solutions
Strong ownership mindset: you own solutions, taking charge and driving confidently forward
Analytical and creative ingenuity to troubleshoot and resolve problems
Experience triaging, gathering requirements, and finding clever ways of solving problems

You have a great attitude, mindset, and work ethic:

You're a self-starter, embrace ambiguity, and hold yourself accountable.
You are passionate about team collaboration, high performance, and, most of all, client satisfaction
You relish learning something new: software, tools, skills to further your own development as well your team's overall effectiveness. You're motivated to become a Tyler Data & Insights solutions and internal data sharing expert. You take it upon yourself to drive clarity and seek out answers from technical experts cross-functionally.

And you can meet these logistical requirements:

On a logistical level, you have the flexibility to work different shifts to support clients across time zones, including early or late shifts occurring between 6am and 6pm Pacific. We do our best to provide the flexibility to accommodate our team members' preferred hours
You can pass a state and federal background check; for this position, Public Trust: Moderate background investigation is required. This position requires access to high-compliance systems

AboutUs Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler's end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler's solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology's GovTech 100 list and Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at . To learn more about ourData & Insightssolutions, visit

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.We are committed to making continual progress in everything that we do.

State-Specific Salary Range Disclosure Requirements Salary will generally fall between $45,000 - $65,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. . Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Requisition Number:2022-1940

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. Apply at: https://ipc.us/t/C01223F04B6D4720.

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