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Project Manager, PE - Land Development
GPAC
Washington DC
- $100,000 to $160,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 5 mins ago
Manufacturing Supervisor
FXI
Orange, CA
Able to manage the line for short periods in the absence of the Technical or Pourline Manager at the plant.
Added 5 mins ago
Textile Design Manager
FXI
Aston, PA
We are seeking a Manager of Textile Design who thrives at the intersection of aesthetics, fabric development, and execution. In this role, you will own the creative and technical direction…
Added 5 mins ago
Manager, Scale-Up Engineer
FXI
Aston, PA
We are seeking a Manager of Scale-Up Engineering who works at the intersection of product development, engineering, and manufacturing. In this role, you will own the transition of new…
Added 5 mins ago
Maintenance Tech
FXI
Terrell, TX
Coordinate with production, quality, engineering, and other departments to support operational goals.
Added 5 mins ago
Maintenance Manager
FXI
Auburn, IN
This position leads the Maintenance function, providing proactive, predictive, and reactive maintenance support for all production equipment and facility infrastructure. Responsible for…
Added 31 mins ago
Assistant Quality Manager
North American Stamping Group
Portland, TN
The Assistant Quality Manager reports to the General Manager and provides daily leadership for the plant Quality department. This position supports the operation and improvement of the…
Added 32 mins ago
TT
Engineering Lead
True Talent Solutions Partners
San Francisco, CA
- $221,000 to $295,000 USD / year
- Set technical direction, review designs, and contribute hands-on to engineering work.
Added 41 mins ago
Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Jersey City, NJ · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · NY · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · Stamford, CT · Tampa, FL · Tempe, AZ
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
Added 47 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Concord, NH
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 47 mins ago
EG
Program Manager
Eliassen Group
Concord, NH
- $75 to $80 USD / hour
…provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters, enable effective ceremonies, manage dependencies, and align decisions with…
Added 56 mins ago
Manufacturing Manager
IPG
Columbia, SC · Lexington, SC · Blythewood, SC · Lugoff, SC · Sumter, SC
B.S. in Engineering, Business Administration or other (applicable) technical discipline preferred
Added 57 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Carson City, NV
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 57 mins ago
EG
Program Manager
Eliassen Group
Carson City, NV
- $75 to $80 USD / hour
…provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters, enable effective ceremonies, manage dependencies, and align decisions with…
Added 59 mins ago
Engagement Manager
Nominal
NY
…the systems, data, intelligence, and applications hardware engineering requires to meet the AI moment. Hardware engineering teams use Nominal to simulate, test, manufacture, and operate the…
Added 1 hour ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
Identify account expansion opportunities and support technical scoping and ROI modelling for new engagements.
Added 1 hour ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
Identify account expansion opportunities and support technical scoping and ROI modelling for new engagements.
Added 1 hour ago
Power Systems Project Manager
Fabick Cat
Fenton, MO
The Power Systems Project Manager is responsible for coordinating and managing the personnel, technical activities, materials, and resources required to successfully deliver and commission…
Added 1 hour ago
AES Project Manager and Quoting Specialist
Fabick Cat
Eau Claire, WI · Fenton, MO · Green Bay, WI · Springfield, MO
The AES Project Manager and Quoting Specialist is a dual-function role responsible for both quoting/estimating and end-to-end project management of Caterpillar electric power generation…
Added 1 hour ago
Manufacturing Engineer
Komatsu
Chattanooga, TN
…needed to achieve production targets. The role provides hands-on technical support to Operations and leads process readiness for engineering changes, new models, and capacity…
Added 1 hour ago
Senior Electrical Engineer 1 - Nuclear
Sargent & Lundy
UNAVAILABLE, OH
Prepare and review detailed engineering calculations in support of design change packages, including AC and DC power studies, short circuit, cable ampacity, voltage drop, breaker…
Added 1 hour ago
Senior Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
Perry, OH
Experience with serving as the firm's client liaison in a support or lead engineering role
Added 1 hour ago
Senior Electrical Engineer 1 - Nuclear
Sargent & Lundy
Perry, OH
Prepare and review detailed engineering calculations in support of design change packages, including AC and DC power studies, short circuit, cable ampacity, voltage drop, breaker…
Added 1 hour ago
Senior Electrical Engineer 1 - Nuclear
Sargent & Lundy
Chicago, IL
Prepare and review detailed engineering calculations in support of design change packages, including AC and DC power studies, short circuit, cable ampacity, voltage drop, breaker…
Added 1 hour ago
Solar PV Construction Site Manager -- Field Assignment
Sargent & Lundy
United States
Installation Contractor Support - The Solar PV Construction Manager monitors the contractors on-site. This includes fielding phone calls and forwarding any questions they may have,…

Tyler Technologies

Software Support Specialist - Data & Insights Solutions

Denver, CO, United States

$40,123 USD / year

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Job details

Pay: $40,123 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Software Support Specialist - Data & Insights Solutions Unblocking stuck clients. Solving weird and interesting technical problems with your teammates. Turning chaos into order. Composing elegantly written and helpful responses to client questions and skillfully documenting them for your colleagues so everyone can benefit for the next one.These are just a few of the things that make our Software Support Specialists truly remarkable. And we are looking for additional members of this diverse, high-performing team to work closely with clients using a cloud-based data-as-a-service platform, supporting data-sharing programs at every level of government.Are you nodding and thinking this is exactly what you want to be doing? If so, we should talk!Why this job is importantOur Support Specialists are product experts and technical advisors to anyone who uses, manages, or supports Tyler data platforms, from members of the public to data workers and leaders at government agencies to internal partners and other Tyler divisions.On a given day, you might have a Slack exchange with a Client Success Manager asking you to keep an eye out for potential questions during an upcoming customer Datathon, followed by a real-time diagnostic Slack conversation with engineering to troubleshoot the root cause of a unique client issue. After expertly driving for the clarity you need, you synthesize the input into crisp guidance that you know will push this complex ticket forward toward an expedient resolution and a delighted client. Anticipating the fastest path to understanding, you choose to hop on the phone so you can field the client's follow-up questions in live time.You have another tricky ticket in mind that isn't quite ready to bring to engineering yet; first you plan to workshop some initial investigatory ideas for it with your trusted teammates at today's team standup. Then you have your daily ticket intake, a two-hour shift in which you screen and triage all incoming tickets, solving some inquiries quickly with a canned template while scoping others that might require escalation or a deeper dive. Later on, you'll be supporting a live course for a major city; you'll field questions so that the trainer can maintain their rhythm: together you ensure the city's data coordinators have the skills they need to launch their program successfully.In your work, you are consultative and strategic -- whether you're creating an "extract, transform, load" (ETL) solution to automate a client's data workflow or proactively addressing gaps in our documentation. You take a big-picture approach in seeking operational opportunities to help your team scale, while zooming back in to overcome technical blockers. You're a linchpin, bridging product gaps so our clients can focus on what matters most to them: running best-in-class data programs for government agencies. With your help, clients build their trust in our platform and derive value day-to-day. Location Remote

Responsibilities

In a typical week, you will:

Deep dive on client-reported blockers to identify workarounds and test technical solutions that meet client goals
Troubleshoot technical and data-centric issues, including ETL pipelines and data schemas to help clients understand and solve their business problems
Work with clients to shape and format data for data analysis and visualizations
Participate in client and internal meetings where you leverage your product expertise to inform high-level and finely tuned use cases
Help clients develop creative solutions by leveraging platform APIs with various programming languages
Curate and maintain a broad and best-in-class knowledge base; partner with product owners to develop documentation for product releases
Leverage content in knowledge base to "teach clients how to fish", and identify opportunities for reusable content
Provide Tier II support for Data & Insights solutions sold and managed by other divisions. Engage with personnel of other Tyler divisions to problem-solve for issues and knowledge gaps in the rollout and administration of those solutions.

Qualifications

You have technical acumen and a hunger to keep learning:

Able to understand a technical concept or problem (not just translate it)
Proficient with contemporary online applications and able to learn new technologies at lighting speed.
Able to quickly command a broad, deep range of nuanced cloud-based software behaviors and functionality
Working knowledge of web development principles and programming language syntax sufficient to troubleshoot broken queries (SQL or Python a plus)
Basic knowledge and understanding of data concepts and database structures including fields, tables, views, how to manipulate data, etc.

You're a skilled communicator and investigator:

Skilled at breaking down technical concepts for a variety of audiences, both verbally and in writing
Skilled at communicating with stakeholders and management to translate client expectations and advocate for change based on user needs
Able to direct and control situations with clients toward win-win solutions
Strong ownership mindset: you own solutions, taking charge and driving confidently forward
Analytical and creative ingenuity to troubleshoot and resolve problems
Experience triaging, gathering requirements, and finding clever ways of solving problems

You have a great attitude, mindset, and work ethic:

You're a self-starter, embrace ambiguity, and hold yourself accountable.
You are passionate about team collaboration, high performance, and, most of all, client satisfaction
You relish learning something new: software, tools, skills to further your own development as well your team's overall effectiveness. You're motivated to become a Tyler Data & Insights solutions and internal data sharing expert. You take it upon yourself to drive clarity and seek out answers from technical experts cross-functionally.

And you can meet these logistical requirements:

On a logistical level, you have the flexibility to work different shifts to support clients across time zones, including early or late shifts occurring between 6am and 6pm Pacific. We do our best to provide the flexibility to accommodate our team members' preferred hours
You can pass a state and federal background check; for this position, Public Trust: Moderate background investigation is required. This position requires access to high-compliance systems

AboutUs Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler's end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler's solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology's GovTech 100 list and Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at . To learn more about ourData & Insightssolutions, visit

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.We are committed to making continual progress in everything that we do.

State-Specific Salary Range Disclosure Requirements Salary will generally fall between $45,000 - $65,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. . Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Requisition Number:2022-1940

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. Apply at: https://ipc.us/t/C01223F04B6D4720.

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