Jobs in the United States

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Added 7 mins ago
Operations Engineer II
Yulista Integrated Solutions LLC
Huntsville, AL
Strong analytical and problem-solving skills, including root cause analysis and corrective action development.
Added 13 mins ago
TT
Software Support Specialist
Tyler Technologies
Lakewood, CO
- $52,000 to $70,000 USD / year
The Software Support Specialist ensures timely resolution of easy-moderate client software issues through data analysis and functionality troubleshooting using multiple development tools,…
Added 16 mins ago
Systems Engineer
Malibu Boats, LLC
Loudon, TN
…sign-in and audit logs, M365 service health); drive root-cause resolution for recurring…
Added 19 mins ago
MH
Clinical Nurse Administrator (RN) PRN
MedStar Health
Washington, DC
- $48.04 to $73.21 USD / hour
…providers and other leaders concerning issues that arise and their resolution as appropriate unit needs and/or problems during the shift worked. Escalates concerns applying the chain of…
Added 20 mins ago
BMET III
Block Imaging Parts & Service LLC
Delano, CA
Serve as the technical escalation point for challenging equipment issues, providing expert troubleshooting and resolution to minimize service disruptions and downtime.
Added 22 mins ago
Associate Director of Meetings and Special Events
at Marriott
Half Moon Bay, CA
Review customer service data to identify service failures and provide guidance on problem resolution.
Added 22 mins ago
Senior Manager, Workplace Management
at Marriott
Bethesda, MD
Oversee the supervision of associates which includes work allocation, training, and problem resolution.
Added 38 mins ago
Program Management Assistant
University of Florida
Gainesville, FL
…project support to the Program Management team. Reporting to the Associate Director, this position assists with the review, coordination, tracking, administration, and continuous…
Added 40 mins ago
Emergency Department Technician (ED Tech) - Peds Emergency Department - St. Mary's Hospital - PRN
Bon Secours Mercy Health
Richmond, VA
· Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
Added 42 mins ago
Call Center Member Service Specialist (11:30am-8pm) - Health Alliance Plan
Henry Ford Health
Troy, MI
…inquiries to supporting departments for appropriate action and…
Added 43 mins ago
CB
Production Associate II - 1st Shift
Cornerstone Building Brands
Welcome, NC
- $17 USD / hour
Problem Solving – ability to determine the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution. If necessary, notify the…
Added 44 mins ago
Electro Mech Tech III
Clemens Family Corporation
Hatfield, PA
Success in this position means combining technical expertise, independent problem-solving, and a commitment to doing the job safely and correctly.
Added 48 mins ago
Physical Infrastructure Engineer - Senior
Amentum
Fort Meade, MD
…strategically and responding quickly to emerging challenges and unique problem sets. To excel in this role, you must be adaptable, eager to learn, and capable of rapidly mastering aspects…
Added 48 mins ago
Physical Infrastructure Engineer - Senior
Amentum
Fort Meade, MD
…strategically and responding quickly to emerging challenges and unique problem sets. To excel in this role, you must be adaptable, eager to learn, and capable of rapidly mastering aspects…
Added 49 mins ago
Individual Account Manager
PCS Retirement, LLC
Remote, United States
…clients, day-to-day account support, and issue escalation and…
Added 50 mins ago
D
Revenue Lead, ROPS Setup
DAVITA
Goose Creek, SC
- $22.5 to $31 USD / hour
Operational Expertise - Root-Cause Problem-Solving: Perform pre-bill and post-implementation QA; including root cause analysis on recurring errors.
Added 50 mins ago
CG
RECEIVING SUPERVISOR (THE FRUIT GUYS) - CHICAGO, IL
Compass Group
CHICAGO, IL
- $27 to $30 USD / hour
Skills: Strong communication, leadership, organization, time management, problem-solving, conflict resolution, and customer service skills. Proficiency with Google Workspace and basic Excel…
Added 52 mins ago
Electrical Quality Engineer
McCarl's Technical Services
Pittsburgh, PA
Added 56 mins ago
SI
Production Supervisor
Standard Iron
Hartford, WI
- $70,000 to $95,000 USD / year
Talent Development: Direct employee relations within your zone - including precision hiring, performance reviews, and proactive conflict resolution.
Added 59 mins ago
Customer Service Specialist
Child Care Group
Dallas, TX
…Your role will be to provide high levels of client service, problem resolution, and education to families regarding ChildCareGroup’s…
Added 1 hour ago
Business Proc Consultant Sr
University of Michigan
Ann Arbor, MI
Demonstrated problem-solving, influence, facilitation, and conflict-resolution skills.
Added 1 hour ago
Relationship Banker I - Sewanee Branch
Regions Bank
Sewanee, TN
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 1 hour ago
Customer Service Representative - Digestive Health Care
CHS
Laporte, IN · La Porte, IN
…chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while…
Added 1 hour ago
Warehouse Associate
ManpowerGroup
Rockwood, TN
Ability to assist production in problem resolution and communicate issues promptly
Added 1 hour ago
Relationship Banker I - Midland Branch
Regions Bank
Alcoa, TN
…information changes, PIN reset requests, reordering checks, and basic problem…

Tyler Technologies

Software Support Specialist

Lakewood, CO, United States

$52,000 to $70,000 USD / year

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Job details

Pay: $52,000 to $70,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Software Support Specialist Apply Online The Software Support Specialist ensures timely resolution of easy-moderate client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Software Support Specialist is expected to continually grow and expand knowledge of the product. Location Lakewood, Colorado | Remote Travel 0-5%

Responsibilities

Provides inbound phone, web or email software support to resolve easy-moderate client inquiries and problems effectively and efficiently.
Analyzes data reports, forms, and web technologies.
Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s).
May assist with writing estimates for software modification specifications and documentation of support processes.
May submit client issues to development team for resolution as needed.
Performs Quality Assurance testing for software module upgrades/changes. Analyzes results to ensure that software performs as required.
May provide training to client end-users (typically via webinar).
Creates or enhances documentation throughout the support process.
Contributes to company knowledge library and/or Tyler Community.
May participate in Early Adopter activities.
May participate in User Group meetings and activities.
Commits to expanding technological skills and knowledge of the Tyler products.
Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
Performs other duties as assigned

Qualifications

Bachelor's degree in related field or equivalent experience.
A minimum of 12 months previous experience required in an Associate Software Support Specialist position, or in a position which demonstrates systems knowledge and experience.
Excellent interpersonal skills.
Effective decision making and problem solving skills involving troubleshooting basic to moderate issues.
Strong organizational skills.
Effective analytical ability, particularly in a technical environment.
Excellent written and verbal communication skills.
Basic knowledge and understanding of database structures including fields, tables, views, database objects, etc.
Experience working with .NET framework (involving HTML, XSL, XML, and related technologies) preferred.
Knowledgeable with Microsoft Office.
Knowledge and understanding of software development tools a plus.
Ability to travel preferred.

State-Specific Salary Range Disclosure Requirements Salary will generally fall between $52,000 - $70,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Apply Online Requisition Number:2026-9417

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. Apply at: https://ipc.us/t/4E9AAE9B428C4B01.

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