DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits:
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
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Functional Title: THS Administrative Assistant Job Title: Administrative Asst II Agency: Dept of State Health Services Department: Region 9/10 Posting Number: 23275 Closing Date: 11/24/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $2,694.33 - $3,320.33 Pay Frequency: Monthly Salary Group: TEXAS-A-11 Shift: Day
Additional Shift:
Telework:
Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: EL PASO Job Location Address: 401 FRANKLIN AVE
Other Locations:
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS
Job Description:
Under the direct supervision of the Texas Health Steps Program Supervisor, with general oversight from the Program Manager, performs routine to moderately complex administrative support work in support of Regional Social Work and Case Management Programs. Work involves providing administrative and technical assistance using established policies and procedures to support program operations.
Maintains program files, records, and documentation in accordance with agency requirements. Enters, updates, and retrieves data from designated information systems and tracking databases to support program activities and reporting requirements. Prepares routine administrative reports, including monthly and travel/mileage reports, ensuring accuracy and submission within established timelines.
Provides administrative support for Texas Health Steps activities, including coordinating logistics for meetings, training, and provider outreach events; preparing materials and packets; and maintaining inventory of program and marketing supplies. Assists staff with preparation of presentations and program communications assigned.
Communicates program information to staff and stakeholders and maintains organized records of meetings and program activities. Performs administrative duties in accordance with established guidelines and supports collaborative efforts with public health staff during regional or state responses assigned.
Works under moderate supervision with limited latitude for the use of initiative and independent judgment.
Essential Job Functions:
. EJF: (40%) Program Support
Description: Assist provider relations staff by coordinating and documenting in-office/virtual meetings, trainings and provider outreach. Accurately enter and update data in designated systems during office hours. Prepare and compile timely reports that support program outcomes. Assists with making packets and materials for provider training events, provider visits and/ or conferences. Maintain and update all provider listings on Outlook, distribution list or other relevant databases as needed. Do record keeping of all Texas Health step meetings and maintain communication of meeting with all staff.
l. EJF: (25%) Travel Support
Description: Process and manage travel requests for all THS staff, ensuring that all arrangements(transportation, lodging,& itineraries) are booked in accordance with agency policy. Prepare, track and review THS staff reimbursement documentation for both travel and mileage to ensure accuracy. Assist other administrative staff with travel preparation and/or reimbursements, if needed.
lll. EJF: (20%) Administrative Support
Description: Greet and assist all in-office visitors, including providers, clients, and external partners, ensuring a professional and welcoming environment. Answer and route incoming phone calls, emails, and in-person inquiries with efficiency and courtesy. Assists with coordination activities and planner to organize program events; through monthly unit calendar. Prepare and distribute in-office correspondence and meeting materials ensuring clarity and accuracy. Reserve conferences rooms as needed by the program.
IV. EJF: (10%) Records & Inventory Maintenance
Description: Maintain accurate and up-to-date physical and electronic records for provider interaction and programming activities in compliance with state retention policies. Monitor and maintain the inventory of office supplies and Texas Health Steps Marketing Materials. Conduct regular checks and reorder supplies as needed. Document inventory transaction and maintain an organized storage system within the office and warehouse. Keeps warehouse inventory updated when assets are removed or replenished. Assists with maintaining provider regional referral log. Maintains data base on all provider information. Will enter visits, events contacts on providers as needed. Maintain office inventory when personnel are hired or separated. Maintain inventory of all promotional & marketing items for THS program. Will assist with request to order cost pool items as needed.
V. EJF: (5%) Adherence to policy & Other duties as assigned
Description: Maintains an acceptable driving record, a valid class C Texas driver's license, and professional license. Maintains working knowledge of Human Resources, Information Technology, Administrative Policy and Program Policy. Completes all Public Health Emergency Response, COOP, and other state mandated trainings. Perform ad hoc tasks and special projects assign, providing additional support to program teams. Reports time, labor and travel information in a timely manner.
Travel: 10%
Licensure:
Must possess a valid Class C Texas driver's license, or equivalent license from another state.
KSA:
Knowledge of business English, spelling, punctuation and business math.
Knowledge of office practices and administrative procedures.
Knowledge and skills in the use of correct grammar and spelling.
Knowledge of maintaining and handling confidential information.
Skill in performing multiple tasks.
Skill in good organizations abilities and record maintenance.
Skill in compiling monthly reports, travel reports, and time activity reports.
Skill in provider and customer relations, problem assessment and resolution.
Skill in using computers and software applications, including electronic databases.
Ability to interpret agency and public health rules, regulations and policies.
Ability to assess provider issues and to analyze the implications on a broader level.
Ability to communicate information to a variety of consumers.
Ability to problem-solve and make sound decisions.
Ability to work effectively as a team member.
Ability to work independently.
Ability to travel.
Initial Criteria:
- Experience in Administrative support – 2 years required
- Experience using Microsoft Office applications, including Word, Excel, and Outlook. 2 years preferred
- Experience maintaining records, performing data entry, and organizing electronic or physical documents. 2 years preferred
- Experience preparing correspondence, reports, meeting agendas, and other administrative materials.2 years preferred
- Experience managing multiple assignments, coordinating schedules, and meeting deadlines.
- Experience providing customer service and administrative support to internal and external customers.2 years preferred
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
Salary Information, Pre-employment Checks, and Work Eligibility:
- The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
- Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
- DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form
