Systems Analyst IV

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Systems Analyst IV Job Title: Systems Analyst IV Agency: Health & Human Services Comm Department: DSHS NBS CareCoord Application Posting Number: 23125 Closing Date: 12/08/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,098.66 - $6,701.75 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Days (First)

Telework:

Travel:

Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 ISM,IT,Z Prefix

Brief Job Description:

This position is open to U.S. Citizens and permanent residents.

This onsite role requires the selected candidate to work from an HHS office in Austin, Texas.

The Systems Analyst IV provides information technology system engineering, analysis, design and development expertise to develop and support new systems, enhance existing systems, and maintain current systems in support of Public Health Applications. This role performs coordination of project assignments with business customers and information technology areas, such as operations and management. The Systems Analyst also develops and maintains complex client/server and web-based software to support Texas Health and Human Services.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(35%) Responsible for administering vendor supported systems to meet customer needs. Includes analyzing production reported issues and problem solving to keep applications operational, and performing ongoing maintenance. Ensures systems or products are successfully tested and deployed. Prepares and implements test plans and scripts to ensure enhancements or modifications are implemented.

(35%) Responsible for administering custom developed systems. Includes analyzing production reported issues and problem solving to keep applications operational, and performing ongoing maintenance. Ensures systems or products are successfully tested and deployed. Prepares and implements test plans and scripts and works within the SDLC to ensure enhancements or modifications are implemented.

(15%) Responsible for analyses of assigned work requests, using the Help desk remedy process to determine estimated hours and costs of work effort and duration. Develops and maintains all necessary documents according to the Project Management Life Cycle, System Development Life Cycle, and Governance Processes.

(5%) Coordinates with other teams to complete necessary security activities, application/system audits, annual disaster recovery exercises, annual security and risk assessments, analyzing and remediation of application & server vulnerabilities, and other regular maintenance activities.

(5%) Uses initiative and independent judgment on an on-going basis to identify needs and opportunities to improve business processes through; automation, consolation, efficiency, and provides possible solutions.

(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of the principles and practices of systems analysis, including technologies, products, trends, standards, operations, best practices and related governance.
• Knowledge of IT network architectures, including load balancing, redundancy, high-availability, and network security.
• Knowledge of web data exchange methods such as AJAX, SOAP, or JSON.
• Knowledge of Health IT data exchange protocols, such as HL7 and X12 are also beneficial.
• Knowledge of Health IT best practices, including high-availability and HIPAA privacy regulations.
• Knowledge of security requirements and configurations to remediate security vulnerabilities identified in security reports.
• Knowledge of high level programming and runtime environments in Microsoft, such as MS ASP.NET, MVC, C#, JavaScript, JS frameworks (REACT, Angular), and MS Visual Basic (VB & VB.NET).
• Knowledge of high level programming and runtime environments in Linux, such as C, C++, Apache, MySQL, PHP, Ruby on Rails, and Python.
• Ability to develop IT system requirements and technical specifications from complex user requirements.
• Ability to analyze and optimize system performance and resource utilization.
• Ability to operate effectively as a member of a development team managing multiple concurrent programming activities.
• Skill in planning, prioritizing and implementing assigned projects, including contributions to project management tasks or personnel.
• Ability to communicate effectively with customers, IT teams, and others at all levels of the organization Ability to develop and implement large scale, custom integration and software projects utilizing multiple IT environments, including MS .NET or LAMPS.
• Ability to utilize database tools, specifically SQL and SQL variants.
• Skill in design and implementation of test plans, test cases, and test strategies, including automation of test execution.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Applicants must have 3 years of experience as a Systems Analyst or Developer.

Graduation from an accredited four-year college or university with major course work in a related field preferred. Work experience may substitute for education on a year-for-year basis with a maximum substitution of four (4) years.

Additional Information:

Candidates for this position will be subject to a pre-employment security review to determine employment eligibility.

This is an onsite position, with at least 3-5 days in office required.

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.