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Test Analyst - QNXT
Cognizant
Denver, CO
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
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Construction Manager, Retail
Meta
Denver, CO
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Manager Strategic Risk Adjustment Programs
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…Health), including CFO, EVP, Chief Actuary, and Vice President, on project status including program strategy, performance, timelines, risks, and…
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Network Fiber Delivery Manager [Americas]
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…visibility, and global impact.We are seeking a Network Fiber Delivery Manager to help shape, operationalize, and scale our global network investments portfolio. You will lead the delivery…
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Delivery Manager, Healthcare Payer
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Denver, CO
- $130,000 to $153,000 USD / year
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Senior Proposal Manager
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Principal Aftermarket Technical Product Manager
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Lafayette, CO · Denver, CO · Longmont, CO
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Principal Portfolio Manager, Infrastructure Development
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…Infrastructure team is seeking an experienced Principal Portfolio Manager to serve as the operational backbone of our Energy Infrastructure Investments pillar. This individual will be…
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Program Manager, EBMS
CBRE
Denver, CO
- $105,000 to $115,000 USD / year
Proficiency with project/program managementtracking software (e.g. SmartSheets, Asana, QuickSight (Power BI), MS Project,etc)
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Junior Manufacturing Project Manager
Winn-Marion Companies
Centennial, CO
- $66,000 to $80,000 USD / year
Junior M anufacturing Project Manager (Centennial, CO)
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Acquisition Planning Manager - Westminster, CO
ASRC Industrial Services
Westminster, CO
- $120,000 to $150,000 USD / year
Title: Acquisition Planning Manager - Westminster, CO
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Knowledge Management Specialist - Westminster, CO
ASRC Industrial Services
Westminster, CO
- $75,000 to $85,000 USD / year
Preferred but not required certifications include Certified Knowledge Manager (CKM), Certified Information Professional (CIP), AIIM Information Governance Certification, Project Management…
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Production Supervisor - Installer
RK Mechanical
Aurora, CO
- $36 to $42 USD / hour
…distinct lines of business that work together to provide seamless project collaboration. Our exclusive building methodologies, accredited safety standards and professional execution allow…
Added just now
EG
Business Systems Analyst (BSA)
Eliassen Group
Denver, CO
- $70 to $80 USD / hour
…organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around…
Added 2 mins ago
Senior Safety Manager - Commercial Construction
GPAC
Fort Worth, TX
An established, employee-owned commercial general contractor in North Texas is looking for a Senior Safety Manager to lead safety across a busy portfolio of projects. You'll set the tone…
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Senior Logistics Technical Planner - Washington DC
Military Spouse Jobs & VetJobs
United States
15+ years of relevant experience in logistics operations, operational planning, program/project management, or related disciplines within the DoD, Intelligence Community, or federal…
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Engineering Manager
Morton Salt
Silver Springs, NY
Morton Salt Silver Springs, NY has an immediate opening for an Engineering Manager. The manager would be responsible for the safe and efficient operation of the Engineering Department at…
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Program Manager, Operational Readiness
Google
Austin, TX
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 6 mins ago
F135 PP&S Sustainment Manager
RTX
United States
Pratt & Whitney’s Program Planning & Scheduling (PP&S) organization is searching for a manager, supporting F135 Sustainment. The PP&S organization works with key program stakeholders to…
Added 16 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Lincoln, NE
- $70 to $80 USD / hour
…organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around…
Added 17 mins ago
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Project Manager | Commercial Construction
GPAC
Ann Arbor, MI
- $110,000 to $140,000 USD / year
Job Title: Project Manager – Commercial & Multifamily Construction
Added 17 mins ago
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Project Manager | Commercial Construction
GPAC
Detroit, MI
- $120,000 to $150,000 USD / year
Job Title: Project Manager – Commercial & Multifamily Construction
Added 17 mins ago
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Project Manager | Commercial Construction
GPAC
Troy, MI
- $120,000 to $150,000 USD / year
Job Title: Project Manager – Commercial & Multifamily Construction
Added 18 mins ago
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Project Manager | Commercial Construction
GPAC
Detroit, MI
- $100,000 to $130,000 USD / year
Job Title: Project Manager – Commercial & Multifamily Construction
Added 18 mins ago
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Project Manager | Commercial Construction
GPAC
Howell, MI
- $100,000 to $130,000 USD / year
Job Title: Project Manager – Commercial & Multifamily Construction

TX-HHSC-DSHS-DFPS

SSLC IT Technical Support Specialist

AUSTIN, TX, United States

Functional Title: SSLC IT Technical Support Specialist Job Title: Network Specialist III Agency: Health & Human Services Comm Department: Hlth & Specialty Care Sys SSLC Posting Number: 23136 Closing Date: 01/04/2027 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $4,523.16 - $5,888.50 Pay Frequency: Monthly Salary Group: TEXAS-B-21 Shift: Day

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Job details

Pay: Functional Title: SSLC IT Technical Support Specialist Job Title: Network Specialist III Agency: Health & Human Services Comm Department: Hlth & Specialty Care Sys SSLC Posting Number: 23136 Closing Date: 01/04/2027 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $4,523.16 - $5,888.50 Pay Frequency: Monthly Salary Group: TEXAS-B-21 Shift: Day
Apply by: Jan 5, 2027
Working hours: 40 hours a week
Posting language: English
Posted: Nov 5, 2026

Original job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Additional Shift:

Telework:

Travel:

Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN Job Location Address: 2203 W 35TH ST

Other Locations:

MOS Codes: 0605,0620,0630,0631,0639,0670,0699,0784,1721,1723,1799,2611,2659,5974,6694,17C,17C0,17DX,17S,17SX 181X,182X,18E,1B4X1,1D7X1,1D7X3,1N2X1,255A,255N,255S,255Z,25B,25D,25H,25U,25X,26A,26B,26Z,35T,514A 5COX1D,5C0X1N,5C0X1S,681X,682X,781X,782X,CTI,CTM,CTT,CWT,CYB10,CYB11,ET,ISM,IT,ITS

Performs routine (journey-level) systems administration work involving daily monitoring of service and problem tickets to respond and resolve tickets within established Service Level Agreement (SLA) time frames.

Performs regular maintenance tasks to ensure the optimal performance and reliability of computer systems. Set up and configure computer systems including hardware components, operating systems, and network settings. Install, upgrade, and manage system software including operating systems, applications, and utilities.

Diagnose and resolve system issues including hardware failures, software errors, telecommunication issues and network connectivity problems. Maintain and track hardware inventory, provides updates on hardware needs and available assets.

Completes new and surplus equipment requests, returns, and deployments. Maintains disaster recovery plans to ensure data integrity and system availability. Provides technical assistance to end-users, troubleshoot user problems, and addresses system-related queries.

Creates and maintains accurate documentation of system configurations, procedures, and troubleshooting steps. Acts as a lead as needed. Guide others. Acts as a point person during the manager's absence. Assists with project management completion goals. Adheres in accordance with HHSC (Health and Human Services Commission) Guiding Principles and the universal expectations of personal responsibility, works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

This position is classified as a full-time position (40 hours a week). Work outside of regular hours and Travel to other work locations as required. Performs other duties as assigned.

Essential Job Functions (EJFs):

Provides technical and customer service support for local and remote staff to support PC workstations, hardware, software, and connectivity to network and telecommunication systems. Monitors service requests and problem ticket queues to assign, respond, and resolve tickets within established Service Level Agreement (SLA). Completes new and surplus equipment requests, returns, and deployments. Resolves other technical and customer service-related issues in a timely manner and according to Service Level Agreement (SLA) standard time frames. Works closely with other team members and support groups including vendors to ensure timely response and resolution to requests for assistance. (30%)

Provides user support and training in the use of available hardware, software, and utilities. Installs, upgrades, and manages system software including operating systems, applications, and utilities. Performs regular maintenance tasks to ensure the optimal performance and reliability of computer systems. Serves as contact for remote network locations to obtain clarification on problems and resolutions. Educates users on new or less frequently used features of existing products. Keeps current on all work-related technologies and Operating System environments and required training. Stay updated with the latest advancements in system administration, technologies, and security best practices. Creates and maintains accurate documentation of system configurations, procedures, and troubleshooting steps. (20%)

Assist in project and assignment completion goals. Keeps team and leadership informed of the status of projects and work-related assignments. Ensures timely updates on project and assignment related tasks in the format requested. Take ownership of assigned tasks, works independently with general supervision, and demonstrates initiative in problem-solving. (20%)

Completes testing of new hardware, software, peripheral equipment, and cellular devices. Conducts product evaluations of upgraded or new hardware and software; identifying strengths, weaknesses, and potential benefits to the agency. (10%)

Other Duties: Assists in responding to public health needs including but not limited to, disease outbreaks, biological, environmental, and weather emergencies; maintains disaster recovery plans to ensure data integrity and system availability, acts as a point person during the manager's absence, and performs other related duties as assigned (marginal functions). (20%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of personal computer hardware and software. Knowledge of network operating systems and security software. Knowledge of MECM (Microsoft Endpoint Configuration Manager). Knowledge of Service Level Agreements (SLA). Knowledge of troubleshooting and repairing IT (Information Technology) related hardware and software. Skills in verbal and written communication. Skilled in installing and maintaining Windows Operating systems, Active Directory and Microsoft Office Suites. Ability to create and maintain technical and process documentation. Ability to translate technical and industry terms into non-technical language for training and orientation. Ability to recognize, analyze, and resolve network problems; to train others; and oversee the work of others. Ability to organize and prioritize work. Ability to work in a team environment, recognize technical limitations and seek competent assistance when needed. Ability to move computer / telecommunications equipment. Ability to work more than 8-5, M-F. Ability to adhere to HHS (Health and Human Services) Guiding Principles, Code of Ethics, and Universal Expectation for Personal Responsibility.

Registrations, Licensure Requirements or Certifications:

A+ Certification Preferred International Technology Infrastructure Library (ITIL) Preferred

Initial Screening Criteria:

Three years’ experience in supporting Microsoft Windows desktop operating system in a local or wide area network environment.

Experience in technical support to end users in support of personal computer hardware and peripherals in a local or wide area network environment.

Experience working in an Active Directory environment, is preferred.

Experience working in a trouble ticket resolution environment and using a trouble ticket system similar to Remedy, Helix, ServiceNow, is preferred.

Education from an accredited college or university with major course work in computer science, computer information systems, management information systems, or related field may be considered as a substitution for work experience on a year-for-year basis.

Additional Information:

All applicants must pass: pre-employment drug screen, fingerprint criminal background check, and Client Abuse/Neglect Reporting System (CANRS), Employee Misconduct Registry and Nurse/Aide Registry checks.

All State Supported Living Center employees are subject to Random drug testing.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

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More about this job

Skills

Technical support
System administration
Troubleshooting
Implement ICT recovery system
Computer technology
Communication skills
Microsoft Windows
Microsoft Active Directory
Microsoft Office
Documentation
Technical terminology
Work as a team
A+
ITIL
ServiceNow
Computer science

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