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Added 1 hour ago
Quality Engineer II
COV Covidien LP
Irvine, CA
…product evaluation and reliability, inventory control and/or research and development as they apply to product or process…
Added 1 hour ago
Senior Clinical Evidence Specialist - NM - Rice Creek/Fridley, MN (Onsite)
MED Medtronic Inc
Fridley, MN
Bachelor's degree with 4+ years of experience in clinical research, scientific publications, clinical studies, or program management OR advanced degree with 2+ years of experience in…
Added 3 hours ago
GO
Legislative Analyst
Governor’s Office of Land Use and Climate Innovation
CA
- $6,623 to $8,290 USD / month
Under the general direction of the LCI Legislative Manager, the incumbent in this position is a non-supervisory expert responsible for identifying and analyzing legislation which would…
Added 4 hours ago
Q
Product Manager, Mission Planning
Quindar
Arvada, CO · Seattle, WA · Washington, DC · San Francisco, CA · Los Angeles, CA
- $120,000 to $180,000 USD / year
We’re looking for a technically minded Product Manager to join our growing team and lead the evolution of Quindar’s Mission Planning capabilities across our Plan and Portal products.
Added 5 hours ago
Acquisition & PM Prof III
Serco
Patuxent River, MD
Serco is seeking an Acquisition & Program Management Professional III to provide acquisition, program management, and systems engineering support to Department of Defense customers across…
Added 5 hours ago
Principal Field Clinical Specialist - Mitral & Tricuspid - NY/NJ/Boston
MED Medtronic Inc
Remote, United States
…incorporated in engineering designs or enhancements, supports research and development in evaluating concepts for new products, and considers potential modifications for existing devices…
Added 5 hours ago
Principal Field Clinical Specialist - Mitral & Tricuspid - Northeast
MED Medtronic Inc
Remote, United States
…incorporated in engineering designs or enhancements, supports research and development in evaluating concepts for new products, and considers potential modifications for existing devices…
Added 5 hours ago
BSA Fraud Analyst III
HomeTrust Bank
Asheville, NC · Charlotte, NC
The BSA Fraud Analyst III is responsible for evaluating and concluding on potential suspicious activity that has been escalated through the bank’s alert monitoring system or referred by…
Added 5 hours ago
DO
Senior Compensation, Leave, and Personnel Policy Consultant
Department of Human Resources
CA
- $7,276 to $9,107 USD / month
About this RoleUnder the general direction of the Personnel Services Branch (PSB) Personnel Program Manager II (PPM II), the Analyst IV is responsible for providing expert level policy and…
Added 6 hours ago
FH
IT Project Manager III
Fred Hutchinson Cancer Center
Seattle, WA
- $112,445 to $177,694 USD / year
…package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life…
Added 6 hours ago
Manager III - Systems Engineering
BAE Systems
Boulder, CO · Westminster, CO · Broomfield, CO
Work is performed in an office, laboratory, production floor, or cleanroom, outdoors or remote research environment.
Added 6 hours ago
Senior Project Manager
Radiance Technologie
Colorado Springs, CO
HR102161 Senior Project Manager (Space & Hypersonics) Colorado Springs, CO Full-Time A Lead Systems Engineering and Technical Assistance (SETA) support to a government Project Manager that…
Added 6 hours ago
Cybersecurity – Information System Security Manager (ISSM)
The Boeing Company
Berkeley, MO
Boeing Classified Cybersecurity is currently seeking a highly motivated Cybersecurity – Information System Security Manager (ISSM) to join the team in Berkeley, MO.
Added 7 hours ago
Program Support Case Manager
TX-HHSC-DSHS-DFPS
GRAND PRAIRIE, TX
Handle other duties such as reports for monitoring program operations, research and resolve errors in enrollment and make referrals to MEPD for members who lose Supplemental Security Income…
Added 8 hours ago
Utilization Management Nurse Manger
Veterans Affairs, Veterans Health Administration
New Orleans, LA
Added 9 hours ago
Sr. Product Manager - Digital Health (Onsite in Minneapolis, MN)
MDU Medtronic USA Inc
Minneapolis, MN
We are looking for a Sr. Product Manager - Digital Health to serve as the product owner for the MyFuture digital ecosystem, focused on the evolution of MyFuture across patient-facing…
Added 9 hours ago
Global Trade Classification Specialist – HS, HTS & ECCN (Remote, USA)
MED Medtronic Inc
Remote, United States
Research global classifications rules/precedents.
Added 9 hours ago
Nurse Manager
Veterans Affairs, Veterans Health Administration
Tuskegee, AL
Added 9 hours ago
Registered Nurse-Specialty Clinics
Veterans Affairs, Veterans Health Administration
Harlingen, TX
Added 9 hours ago
Registered Nurse-BLS/ACLS Coordinator/REdi Program Manager
Veterans Affairs, Veterans Health Administration
Harlingen, TX
Added 9 hours ago
Registered Nurse - Assistant Nurse Manager, Nursing Specialty
Veterans Affairs, Veterans Health Administration
Harlingen, TX
Added 9 hours ago
RN Supervisor Acute Care Nights
Baylor Scott & White Health
Brenham, TX
…designated as a Level IV Trauma Center, and a Support Level III Stroke Facility. Additionally, we have achieved the American Nurse Credentialing Center Magnet Designation as a region. This…
Added 9 hours ago
RN Supervisor Acute Care Days
Baylor Scott & White Health
Brenham, TX
…designated as a Level IV Trauma Center, and a Support Level III Stroke Facility. Additionally, we have achieved the American Nurse Credentialing Center Magnet Designation as a region. This…
Added 10 hours ago
Registered Nurse (Risk Manager)
Veterans Affairs, Veterans Health Administration
San Antonio, TX
…Management, office of Quality and Patient Safety. The Risk Manager Registered Nurse (RN) minimizes the probability of adverse risk to patients, personnel, visitors, and protecting the…
Added 10 hours ago
Coronary Senior Clinical Specialist - Dallas, TX
Medtronic
Dallas, TX
The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.

TX-HHSC-DSHS-DFPS

Program Support Case Manager

GRAND PRAIRIE, TX, United States

Functional Title: Program Support Case Manager Job Title: Community Care Worker III (CT) Agency: Health & Human Services Comm Department: MC Prog Supp & Int Mgmt - Reg Posting Number: 6287 Closing Date: 11/11/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $2,953.25 - $3,659.41 Pay Frequency: Monthly Salary Group: TEXAS-B-13 Shift: Day

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Job details

Pay: Functional Title: Program Support Case Manager Job Title: Community Care Worker III (CT) Agency: Health & Human Services Comm Department: MC Prog Supp & Int Mgmt - Reg Posting Number: 6287 Closing Date: 11/11/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $2,953.25 - $3,659.41 Pay Frequency: Monthly Salary Group: TEXAS-B-13 Shift: Day
Apply by: Nov 11, 2026
Education: High school diploma
Posting language: English
Posted: Oct 28, 2026

Original job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Additional Shift:

Telework:

Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:

Job Location City: GRAND PRAIRIE Job Location Address: 801 S STATE HIGHWAY 161 Other Locations: Grand Prairie; Abilene; Arlington; Houston MOS Codes: 42SX,4C0X1

Program Enrollment and Support (PES) under the Medicaid CHIP Services Division (MCS) is searching for new team members to join our Program Support Unit (PSU). PSU is responsible for facilitating the STAR Kids Medically Dependent Children Program (MDCP) and STAR+PLUS Home and Community Based Services (HCBS) eligibility and enrollment process for applicants and members. Services under these programs assist managed care members with maintaining their independence in the community.

PSU staff perform moderately complex tasks related to Medicaid managed care Long Term Services and Supports (LTSS). Work involves frequent telephone contact with the general public, members and their families and staff from external organizations such as Managed Care Organizations (MCOs), PSU staff will also coordinate with various internal HHSC departments such as Managed Care Compliance and Operations (MCCO) and Medicaid for the Elderly and People with Disabilities (MEPD).

Upon successful completion of training, PSU staff will have full knowledge of program operational policies, procedures, and software. Duties include assisting applicants with the eligibility and enrollment processes for Medicaid waiver programs, approve and deny eligibility for Medicaid waiver programs, provide assistance to members transitioning from a nursing facility to the community, validate and enter waiver eligibility records in authorization systems, notify members of Medicaid waiver program eligibility, manage fair hearing requests for program denials, transfer members between waiver programs, and coordinate the age out process for individuals enrolled in a children’s Medicaid program. This position requires extensive computer usage, research and comprehension of program policies and procedures to successfully process cases according to PSU program policy and procedures. Staff work under general supervision with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Develop, coordinate, and explain waiver programs to applicants and members. Authorize or deny waiver services, send approval and denial notices. Validate eligibility in appropriate systems. Register waiver program eligibility in authorization system, authorize MCOs to begin approved services. Coordinate with MEPD staff for enrollment in Medicaid. This includes activities for members transitioning out of nursing facilities to the community. (50%)

Perform interest list activities such as confirming accurate contact information, mail enrollment packets, determine appropriate MCO enrollment and verify applicants desire to enroll in a Medicaid waiver program. (10%)

Perform age out activities by coordinating activities related to transitioning individuals from a children’s program to an adult waiver. (10%)

Research and trouble-shoot case actions and document delay reasons. (5%)

Handle continuum of care issues related to waiver members who have been disenrolled or transferred in or out of managed care service areas and are experiencing a gap in services. This could include coordinating with MCO’s. (10%)

Assist denied Medicaid waiver members to file a fair hearing with the state. Track and monitor the fair hearing processes through to the decision. (5%)

Handle other duties such as reports for monitoring program operations, research and resolve errors in enrollment and make referrals to MEPD for members who lose Supplemental Security Income (SSI) eligibility. (10%)

Knowledge, Skills and Abilities:

PREFER THE KNOWLEDGE OF:

Medicaid waiver programs, policies, procedures, and eligibility processes.
Community and government service delivery systems.
STAR+PLUS Home and Community Based Services (HCBS) program, Medically Dependent Children Program (MDCP), Intellectual or Developmental Disabilities (IDD) - Long-term Care programs and services.
Various types of computer equipment and software including, Outlook, Word, and Excel.
State software such as Texas Integrated Eligibility Redesign System (TIERS), Service Authorization System Online (SASO) or the Texas Medicaid & Healthcare Partnership (TMHP) Long Term Care Online Portal (LTCOP).

PREFER SKILLS IN:

Communicating effectively orally and in writing.
Managing stress in high-profile situations while maintaining a professional demeanor.
Identifying systemic problems and ways to resolve those problems.
Multi-tasking under pressure.
Managing a workload to meet goals, objectives and timeframes.
Customer service.

PREFER THE ABILITY TO:

Convey instructions and explanations to individuals and key parties, to negotiate available services, and to train others.
Operate computer equipment and be proficient in the use of Outlook, Excel, Word, as well as the ability to gain a general understanding of various state software programs, e.g., Texas Integrated Eligibility Redesign System (TIERS), Service Authorization System Online (SASO) and Community Services Interest Lists (CSIL).
Identify potential problems and act proactively to prevent the problem.
Establish priorities according to relative importance and deadlines, set goals and manage time efficiently.
Interpret complex policy and procedure.
Gather, assemble, correlate, and analyze facts to devise solutions to problems.
Develop reports based on research and analysis.
Perform duties with minimal supervision.
Understand new or changed information and to effectively relay that information to others.

Registrations, Licensure Requirements or Certifications: NONE

Initial Screening Criteria:

High School Diploma or GED required.
Prefer experience with case management.
Prefer experience in a position requiring time management skills.
Prefer experience with complex policy interpretation requiring good judgement.

Additional Information:

Only applications with the job experience completed on the application will be considered.

SALARY NOTE: The posted salary range reflects the minimum and maximum allowable by state law. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

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