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Functional Title: COPM Contract Specialist Job Title: Contract Specialist IV Agency: Health & Human Services Comm Department: Claims Admin Cont Oversight Posting Number: 23222 Closing Date: 11/26/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $4,801.16 - $7,761.50 Pay Frequency: Monthly Salary Group: TEXAS-B-22 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 15% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK
Brief Job Description
The Contract Specialist IV is selected by and reports to the Manager of Contract Oversight & Performance Management Team within the Medicaid/CHIP Division. The Contract Specialist IV performs advanced (senior level)consultative services and technical assistance work to ensure the Texas Medicaid Management Information Systems (TMMIS) and Medicaid Enterprise System (MES) contractor services meet contractual obligations and State expectations. Contract Oversight & Performance Management (COPM) Team is responsible for monitoring contract requirements, identifying performance trends, and evaluating improvement activities or contract remedies when non-compliance issues are identified. The Contract Specialist IV works as the lead of assigned contract requirements to develop and implement complex performance management plans with other contract management team members. The Contract Specialist IV is responsible for coordinating with and including all identified stakeholders within HHSC and other agencies in the contract monitoring process; consolidating stakeholder input for inclusion in formalized monitoring reports; developing plans to correct identified problems and issues that are identified; and participating as a team member to coordinate overall monitoring and performance reporting of the TMMIS and MES contracts. Acts as the lead within the TMMIS and MES contract monitoring team for specifically assigned functional areas of expertise. Collaborates with staff from the HHS Enterprise to determine when contract changes are necessary to meet business needs on assigned contracts. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions
The Contract Specialist IV for Contract Oversight & Performance Management will develop and implement and perform complex performance management plans for contracts. Performance management plans must include monitoring of key performance measures as well as an approach to incorporating review of other contract requirements and base contract provisions on a periodic basis. Plans include routine, onsite review of contractor performance. Updates plans routinely and in response to monitoring, audit, and other findings. Plans require input from other HHS Enterprise agency stakeholders and approval of the COPM Manager. (20%)
Research and consolidate performance metrics and stakeholder feedback into formalized contract monitoring reports. Research must include contractor reports as well as internally produced metrics, national and other state norms, identified best practices, and benchmarks that may be available. Coordinates with other HHS Enterprise agencies to ensure broad input into contract monitoring. (20%)
Develops plans to correct identified problems, including performance of a root cause analyses with contractor staff. Determines if a corrective action plan is appropriate. Coordinates with contract compliance team, other stakeholders, and legal to determine if a contract remedy is appropriate. Presents recommended remedies to the Steering Committee for final approval. (20%).
Develops plans to correct identified problems, including performance of a root cause analysis with the contractor staff. Determines if a corrective action plan is appropriate. Coordinates with leadership, stakeholders and legal to determine if a contract remedy is appropriate. (20%).
Coordinates with other members of the COPM to ensure that team member's performance management plans consider interdependencies. Collaborates with other HHS Enterprise staff, as needed, to ensure that business needs for all program areas within the functional business area are addressed. Collect program monitoring information from other agency staff when compiling contract monitoring information and addressing any contract changes necessary for the other program areas. (10%)
Functions as part of the TMMIS and/or MES contract management team, which requires cross-division collaboration to ensure horizontal and vertical communication, appropriate project prioritization, and effective resource utilization in monitoring the contracts. (10%)
Registrations Licensure Requirements or Certifications
Requires certification, or the ability to achieve certification within 1 year of hire date, as a Certified Texas Contract Manager
Knowledge, Skills, and Abilities:
Knowledge of:
Principles and practices of contract administration and management.
State and federal laws, rules, regulations, policy and procedures relevant to contracts.
Contract performance management and monitoring procedures.
Information technology, systems and business services.
The principles and practices of performance management.
Medicaid and CHIP.
Skills in:
Leadership, project management and time management.
Effective oversight to include planning, development and implementation of systems and processes.
Managing multiple and competing priorities.
Problem solving and conflict resolution.
Ability to:
Work collaboratively and cooperatively with diverse groups.
Communicate effectively both orally and in writing.
Provide leadership and direction in a team environment.
Manage activities, establish goals and objectives, and devise solutions to problems.
Prepare complex reports from multiple sources, including performance metrics and stakeholder feedback.
Work collaboratively with peers to establish program goals and priorities.
Organize resources to achieve desired outcomes.
Identify and analyze problems, evaluate alternatives and propose effective solutions.
Use Microsoft Office products and a personal computer.
Initial Selection Criteria
Contract management experience
Project management experience
Medicaid & CHIP experience
MMIS and MES contract experience
Additional Information:
N/A Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
