BEI Manager

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Functional Title: BEI Manager Job Title: Manager III Agency: Health & Human Services Comm Department: DHH - GR BEI/Interpreter Cert Posting Number: 23214 Closing Date: 11/24/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $5,425.33 - $8,886.16 Pay Frequency: Monthly Salary Group: TEXAS-B-24 Shift: Day

Additional Shift:

Telework: Eligible for Telework

Travel:

Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15

Brief Job Description:

The Board for Evaluation of Interpreters (BEI) Manager is hired by, is accountable and reports to the Director and performs complex (journey-level) managerial work administering the daily operations and activities of BEI under the Deaf and Hard of Hearing Services (DHHS). Work involves developing and maintaining guidelines, procedures, rules, and regulations; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating operating functions, BEI activities; and monitoring budget expenditures. Plans, assigns, and supervises the work of others. Supports contractual work related to BEI activities. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Oversees the work of BEI staff. Provides guidance to employees in handling difficult or complex problems. Plans, assigns, and supervises the work of others. (30%)

Oversees the daily operations of the BEI program to ensure appropriate and timely issuance of interpreter certificates, including the continuing education unit review process and interpreter rating sessions. Oversees BEI contracts including rater contracts. (20%)

Oversees the preparation of program management, productivity reports and studies. (10%)

Plans, coordinates and oversees administration of BEI testing and certification issuance. (10%)

Assist with contracting, coordinating, and overseeing the BEI rating contractors. (10%)

Initiates, plans, coordinates, and oversees production of BEI testing materials; implements and maintains testing materials security; oversight and supports monitoring of contracts. (10%)

Supports the planning, coordinating, and assisting with facilitating BEI advisory board meetings. (5%)

Oversees the preparation of effective techniques for evaluating the needs of the BEI certification program; develops and implements BEI program guidelines, policy, procedure manuals, rules, and regulations; monitors compliance with policies and procedures; and monitors program budget. (5%)

Knowledge, Skills and Abilities (KSAs):

Experience in the management of a program. Graduation from an accredited four- year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another.

Knowledge of local, state, and federal laws and regulations; and of the principles and practices of public administration and management; of statistical analysis processes; of budget processes; of research techniques; of training techniques; and of program management processes and techniques.

Knowledge of sign language interpreting and necessary skills to become a successful interpreter.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; and in operating computers and applicable computer software.

Skill in writing professional reports and stakeholder engagement.

Ability to manage business functions; to establish goals and objectives; to interpret rules, regulations, policies, and procedures; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare reports; to communicate effectively; and to plan, assign, and supervise the work of others; to work effectively in teams.

Ability to respond to public inquires in a timely manner and provide information as need to communicate effectively in writing.

Ability to communicate using American Sign Language.

Registrations, Licensure Requirements or Certifications:

Applicant will be expected to obtain Certified Texas Contract Manager (CTCM) certification within a year of the hire date.

Initial Screening Criteria:

• Experience in leading teams and/or project management.
• Prior experience with sign language interpreting services.
• Must be able to communicate effectively in American Sign Language as indicated on the application/resume.

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.