Revenue & Marketing Operations Coordinator

About Us:

Twinstate Technologies is where cybersecurity, IT, and client satisfaction come together. With over 50 years of industry leadership in Managed Cybersecurity and IT, we prioritize security above all, adhering to industry standards in our designs to safeguard our clients' systems and ensure business continuity. As dedicated partners, we boost productivity and enhance their bottom line, delivering tailored solutions that exceed expectations. Twinstate Technologies is where innovation meets Exceptional Experiences for our clients.

Our Core Values are the deeply ingrained principles that guide all our company’s actions. · Accountable - Own it · Grit - Never give up · Resourceful - Gets things done · Team Driven - Cares about our clients and our team · Security First - Innovative

Summary:

· Twinstate Technologies is looking for a highly organized, proactive, and technology-oriented individual to become a key operational partner to our Chief Revenue Officer and sales organization. · This is a versatile, hands-on position supporting a broad range of business priorities, including revenue operations, sales, marketing, and growth initiatives. We’re looking for someone who can take an objective, figure out what needs to happen, organize the right resources, and help carry the work through to completion. · The right person is resourceful, adaptable, and comfortable taking initiative. You’ll have opportunities to execute projects directly, coordinate internal teams and outside specialists, improve systems and processes, and help ensure important priorities don’t fall through the cracks. · Responsibilities will evolve based on business needs, individual strengths, and opportunities for growth. We value sound judgment, independent thinking, and the ability to execute effectively within established company priorities.

Key responsibilities:

CRO & Business Operations

· Help organize and execute CRO priorities, projects, and business initiatives. · Track commitments, follow-ups, deadlines, and action items to ensure work continues moving forward. · Coordinate internal teams, outside resources, and stakeholders to support project execution. · Research opportunities, evaluate solutions, identify obstacles, and bring recommendations forward. · Support meeting preparation, communications, project tracking, and other operational activities.

Revenue Operations & Sales Support · Maintain accurate CRM, prospect, client, and opportunity information. · Develop proficiency in HubSpot and other sales and marketing systems. · Support improvements to sales workflows, automation, reporting, segmentation, and pipeline visibility. · Coordinate system enhancements, integrations, and process improvements with internal or external specialists. · Help maintain sales tools, documentation, templates, and performance reporting.

Marketing & Growth Initiatives · Coordinate and execute marketing campaigns focused on awareness, qualified lead generation, and client engagement. · Support initiatives that strengthen existing client relationships and create cross-sell and upsell opportunities. · Coordinate content, events, digital marketing, advertising, and other marketing activities. · Manage campaign timelines, deliverables, and outside creative or marketing resources. · Track marketing performance and help ensure activities support meaningful business outcomes.

Technology & Continuous Improvement · Use AI, automation, API's and technology responsibly to improve productivity and execution. · Research new tools, learn unfamiliar systems, and help implement improvements. · Identify opportunities to simplify processes, improve data quality, and increase efficiency.

What We’re Looking For

You may be a strong fit if you are:

· Exceptionally organized and dependable, with strong attention to detail and follow-through. · Proactive and resourceful, comfortable solving problems and figuring things out without constant direction. · Execution-oriented, with a demonstrated ability to turn ideas and priorities into completed work. · Technologically capable and curious, able to learn new software, systems, and tools quickly. · Adaptable and versatile, comfortable working across different projects and business functions. A strong communicator, able to coordinate effectively with colleagues, vendors, and leadership. · Commercially curious, interested in how sales, marketing, and business operations contribute to growth. · A thoughtful independent thinker, capable of making recommendations while working within established priorities. · Interested in growing, with a desire to develop new skills and take on greater responsibility.

Experience with HubSpot, Microsoft 365, SalesForce, CRM systems, marketing operations, project coordination, or similar tools a plus.

We care more about demonstrated capability, initiative, judgment, technology aptitude, and execution than a specific previous job title.

How We Work We value high initiative, high alignment, and strong accountability.

We are looking for someone who understands objectives, takes ownership, communicates effectively, and moves work forward. Some responsibilities will involve hands-on execution, while others will require coordinating people or specialized resources.

Strong judgment and consistent results will lead to greater autonomy and responsibility.

What Success Looks Like · Better execution and follow-through on CRO priorities and initiatives. · More effective sales and marketing systems, processes, and reporting. · Improved coordination and accountability across projects and outside resources. · Consistent execution of marketing and growth initiatives. · More time for leadership to focus on strategy, customers, team development, and revenue growth. · Revenue growth.

Location & Flexibility This position may offer a flexible hybrid work arrangement. Candidates should live within practical commuting distance of our Morrisonville office and be available for in-person collaboration as business needs require.

A more structured onsite schedule is expected during onboarding, with ongoing flexibility based on responsibilities and business needs.

We’re looking for someone who takes pride in getting things done, enjoys learning, and wants to make a meaningful impact on our growing organization.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This position requires dependable coverage during assigned business hours and may occasionally require schedule adjustments to support client needs, operational priorities, or team coverage. The employee must maintain confidentiality and comply with all company security, acceptable-use, client-service, and employment policies.

EEO Statement:

Twinstate is committed to complying with all federal, state, and local equal employment laws. To that end, the company is dedicated to maintaining a work environment that is free from harassment and discrimination based on the following protected classes: age, race (including traits historically associated with race, which include, but are not limited to, hair texture and protective hairstyles such as braids, locks, and twists), creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, citizenship or immigration status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws.

The Company is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment. The Company will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner. The Company will take appropriate corrective action, if warranted. The Company prohibits retaliation against employee(s) who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.