POSITION SUMMARY
Effectively promote, take and deliver food and beverage orders.
ESSENTIAL FUNCTIONS
- Accurately and quickly take and place all food orders with the kitchen, according to the prescribed procedure. (25%)
- Answer all questions about cooking methods, menu items, specials and prices of all items. (5%)
- Prepare and deliver beverage and dessert orders. (10%)
- Check food to ascertain that appearance, temperature and portions are correct and deliver food orders in a timely fashion. (25%)
- Prepare the guest check accurately and present it to the guest before their departure. (20%)
- Collect payment from the guest. (10%)
NON-ESSENTIAL FUNCTIONS
- Clean, clear and reset dining room tables.
- Assist in seating and greeting the guest.
- Clean and restock service items.
Qualifications
Knowledge and Skills:
- Education:Ability to read and write English.
- Experience:One year server experience helpful but not required.
- Skills and Abilities: Communication and hospitality skills (English required). TIPS trainable. Ability to work micros computer system.
No. Of employees supervised: None.
Travel Required: None.
Hours Required: Full time required to work 30 plus hours per week. Part time required to work less than 30 hours per week. Scheduled days and times may vary based on need.
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Lifting of food trays up to 40 lbs. Pushing Queen Marys up to 100 lbs.
Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Bending to lift food trays up to 40 lbs.
Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Continually moving at a fast pace.
Continuous Standing Describe the reasons to include time period and frequency.
100% of the shift.
Climbing Stairs:
Up to approx. 3 steps 50% of 8 hour shift.
Driving Describe type of vehicle, distances, % of time involved and frequency.
No Driving Required.
Work Environment - Inside: 95% of 8 hour shift. Outside: 5% of 8 hour shift.
Describe any abnormal temperature exposures:
n/a
Hearing: Critical
Explain:Able to take guest orders.
Vision: Moderate
Explain:Able to check food for accuracy.
Speech: Critical
Explain:Able to explain food items and specials. Able to take orders.
Literacy: Critical
Explain:Able to take and communicate orders.
Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
Windex-everyday. Sterno-everyday.
Protective Clothing:
None Required.
Equipment Operation List type of equipment and frequency of use.
Toaster, coffee machine.