Field Service Coordinator

Job Duties

About Twin CIty Hardware

Twin City Hardware (TCH) is a market leader in the distribution of construction materials. We are a medium sized family owned business whose goal is to provide our customers with an excellent customer experience.

Job Overview

The Field Service Coordinator is a demanding position where the individual must schedule and coordinate work orders with TCH Service Technician's schedules.

Essential Job Functions

Schedule work orders to be processed by TCH service technicians while coordinating dates and times with the customer

Track technician hours on job sites, make adjustments to sales orders and ensure other appropriate paperwork is processed in a timely manner for billing purposes

Work across multiple software systems to manage service schedule and completion

Deliver materials to technicians on site, or deliver items for installation when needed

Visit job sites to coordinate the necessary materials for various project and relay that information in a timely manner back to the appropriate sales department

Other duties as necessary

Minimum Education Required

High school diploma or GED

Minimum Experience Required

Skills Requirements

Door and Hardware related experience/education preferred, but not required.

Self-motivated individuals who can manage their time effectively in a fast paced environment

Detail oriented

Ability to communicate clearly and effectively over the phone, via email, and face-to-face with both customers and TCH employees

Valid driver’s license and a Clean MVR

Shift

First (Day)

Number of Openings

1

Physical Required

No

Drug Test Required

No

Compensation

$18.00 - $22.00 / Hourly

Postal Code

55128

Job Type

Full Time

Place of Work

On-site

Requisition ID

110873

Job Benefits

Benefits

We offer a full benefit package including 401(k) with match, continued training and development. TCH is an Equal Employment Opportunity Employer and is a drug-free workplace.

Visit us at www.tchco.com

Join us as a Field Service Coordinator to be at the forefront of delivering exceptional hardware solutions that keep construction projects moving forward smoothly. Your dedication will help ensure projects stay on track while maintaining the highest standards of quality and service.

Benefits:

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Application Email

HR@tchco.com