Find work in the United States.

6,106,591 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Management Analyst II
Cherokee Federal
Washington, DC
…programs; share relevant documentation and information with program and project staff to support effective…
Added 1 min ago
Program Manager V
Cherokee Federal
Washington, DC
The Program Manager will lead and support initiatives that deepen partnerships with U.S. allies and international stakeholders to advance a shared vision in alignment with U.S. national…
Added 1 min ago
Mission Scheduler
Cherokee Federal
United States
…coordinate and maintain the scheduling of Readiness Improvement Program (RIP) and Readiness Assist Visit (RAV) missions. This role supports the Node Manager and RIP/RAV Coordinators by…
Added 1 min ago
Crop Insurance Actuarial Intern
Endurance Services Limited (US)
Lenexa, KS
Throughout the program, you will have the opportunity to hear from executive leaders, participate in structured, engaging leadership learnings, participate in networking events and…
Added 2 mins ago
Sr. TPM - Trust and Privacy, Devices & Services Trust, Privacy, and Accessibility (TPA)
Amazon.com Services LLC
Bellevue, WA
The DSTPA team is seeking a Senior Technical Program Manager to lead our Trust Incident & Crisis Management function. In this role, you will own end-to-end incident response and crisis…
Added 2 mins ago
Finance Manager, Grocery Fulfillment
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA · New York, NY · Irving, TX
…initiatives such as grocery expansion, network growth, and new program evaluation across the fulfillment ecosystem. You will partner across multiple teams: Grocery FCs, Grocery DCs, Tech,…
Added 2 mins ago
Non-Traditional Environment (NTE) Security Manager, Amazon Corporate Security
Amazon.com Services LLC
Merritt Island, FL
- 7+ years of program management, project management or product management experience
Added 2 mins ago
Trust and Privacy TPM, Devices & Services Trust, Privacy, and Accessibility
Amazon.com Services LLC
Sunnyvale, CA · Bellevue, WA · Arlington, VA
…and services portfolio. The TPA team is seeking a Technical Program Manager to join our Trust Incident & Crisis Management function. In this role, you will manage incident response for…
Added 2 mins ago
Trust and Privacy TPM, Devices & Services Trust, Privacy, and Accessibility
Amazon.com Services LLC
Sunnyvale, CA · Arlington, VA · Bellevue, WA
…and services portfolio. The TPA team is seeking a Technical Program Manager to join our Trust Incident & Crisis Management function. In this role, you will manage incident response for…
Added 2 mins ago
Assistant Safety Manager
Hoar
Houston, TX
The Assistant Safety Manager is responsible for overseeing the administration of the company Health and Safety Program (HSP) and contractual safety requirements to prevent and correct…
Added 2 mins ago
Architect Lead - EPIC Community Connect
INTEGRIS Health
Oklahoma City, OK
…Analyst Lead reports to the Information Technology Services Manager or Director. This position may have additional or varied physical demand and/or respiratory fit test requirements. Please…
Added 2 mins ago
TH
(REMOTE) Sr. Performance Management Consultant - Revenue Excellence
Trinity Health Corporation
Livonia, MI
- $48.18 to $72.26 USD / hour
…continuous improvement. This position reports the regional Manager Performance…
Added 2 mins ago
TH
(REMOTE) Sr. Performance Management Consultant - Revenue Excellence
Trinity Health Corporation
Livonia, MI
- $28.28 to $72.26 USD / hour
…continuous improvement. This position reports the regional Manager Performance…
Added 2 mins ago
Project Manager
Summit Line Construction, Inc.
Phoenix, AZ
Position Summary: We are currently seeking an experienced Project Manager to join our Phoenix, AZ team. The Project Manager will oversee the planning, directing, and coordinating of…
Added 3 mins ago
RH
DMAHS Materials Management Coordinator *INTERNAL ONLY*, Rowan-Virtua SOM (Stratford, NJ)
Rowan HR
Stratford, NJ
- $100,000 USD / year
…and/or backup submission and processing of timesheets and daily project log (TSDL) activity, and provide timely and accurate information to…
Added 3 mins ago
Associate Scientist, R&D
Campbell Soup Supply Co. LLC
Camden, NJ
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500…
Added 3 mins ago
Specialist, Retail Marketing
Caleres, Inc.
NOVATO, CA · Novato, CA
…and Merchandising to align seasonal priorities, coordinate program needs, and support successful execution across…
Added 3 mins ago
Warehouse Technician
Sterling Computers Corporation
Sterling, VA
Ability to perform data collection and recording to ensure quality standards meet the objectives of the project
Added 4 mins ago
SS
OPERATIONS MANAGER- 2nd Shift
SC2 Supply Chain Services
Mattoon, IL
- From $64,350 USD / year
We are looking for a highly motivated team leader to join our East Peoria operation as full-time Salaried Warehouse Operations Manager in Mattoon, IL.
Added 4 mins ago
Senior Training Specialist
VCU Health System
Richmond, VA
…departmental needs. In collaboration with the Training and Development Manager, this job also conducts training/educational needs…
Added 4 mins ago
Strategy & Transformation Senior Manager
Baker Tilly Advisory Group, LP
Remote, United States
Baker Tilly has an incredible career opportunity for a senior manager to join our growing Digital Consulting team.
Added 4 mins ago
Account Coordinator, EBC
SCS Global Services
Remote, United States
…to support the Energy, Biomaterials, and Circularity (EBC) program staff in the process of helping clients pursue third-party environmental certifications. This position is responsible for…
Added 5 mins ago
Dual Language Learner (DLL) Family Referral Specialist
University of South Carolina
SC
Added 5 mins ago
Accounting Manager
Egis Group
Indianapolis, IN
At Egis, every project is an opportunity to create lasting impact. We collaborate with public and private clients to design and deliver innovative transportation, aviation, rail, transit,…
Added 5 mins ago
EG
Accounting Manager
Egis Group
Chicago, IL
- $120,000 to $140,000 USD / year
At Egis, every project is an opportunity to create lasting impact. We collaborate with public and private clients to design and deliver innovative transportation, aviation, rail, transit,…

Twilio

Staff, Technical Account Manager

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 6 to 10+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Staff, Technical Account Manager.

About the job

Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.

Responsibilities

In this role, you’ll:

Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.

Desired:

Understanding of Telecoms and VOIP including WebRTC and SIP.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

[OPTION A: NON OTE ROLES]

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 116,960.00 - 146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00 - 154,700.00.
Based in the San Francisco Bay area, California: 137,520.00 - 171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location

Application deadline information

Applications for this role are intended to be accepted until Nov 20th, but may change based on business needs. Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Apply About employer

Report this job