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Added just now
Sr. Manager, Customer Supply Chain
Lactalis US Yogurt, Inc.
Londonderry, NH
Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Senior Manager, Customer Supply Chain based in Londonderry, NH.
Added just now
Certified Medical Assistant (CMA) - Urgent Care - Winchester Gateway
Bon Secours Mercy Health Inc
Winchester, VA
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added just now
Logistics Associate
DIMENSIONAL INNOVATIONS INC
Overland Park, KS
Assists the Facility Manager and Inventory and Logistics Specialist with the fleet preventative maintenance schedule and yearly insurance and registrations of vehicles.
Added just now
AC
Registered Nurse - PRN FLOAT POOL
Advanced Correctional Healthcare
Janesville, WI · Green Lake, WI · Dodgeville, WI · Montello, WI
- $60 USD / hour
May be asked to act as a back-up to the H.S.A/Site Manager
Added 1 min ago
Patient Access Representative, Cashier
SBHU
Stony Brook, NY
Responsible for verification and accurate documentation of patient valuables collected. Ensure proper storage and release. Escalate discrepancies to Senior Manager.
Added 1 min ago
DO
Account Manager
Department of Health Care Access and Information
CA
- $6,623 to $8,290 USD / month
…over $8.7 billion since 1971? Then maybe the Cal-Mortgage Loan Insurance Program is the right fit for you! Cal-Mortgage provides loan guarantees for nonprofit healthcare facilities. Typical…
Added 1 min ago
Dock Supervisor
Old Dominion Freight Line, Inc.
Columbus, OH
Closely works with the Operations Manager/Assistant SVC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
Added 2 mins ago
GM
Manager, Payment Posting
Guidehouse Managed Services LLC
TX
- $70,000 to $116,000 USD / year
The Cash Posting Manager is responsible for overseeing the daily cash posting and payment reconciliation functions for hospital and healthcare revenue cycle operations. This position…
Added 2 mins ago
Patient Services Technician
PathGroup
London, KY
Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten…
Added 2 mins ago
RR
Marketing Coordinator
RNA Rentokil North America
Remote, United States
- $22 to $29 USD / hour
The Marketing Coordinator assists the Ambius Sr. Marketing Manager on day to day activities, work assignments, campaigns, digital and content marketing, creative requests, event…
Added 2 mins ago
Manager, Supply Chain Management
RTX
United States
This position is for an Experienced Manager, Supply Chain Management, overseeing supplier performance for a Tier 1 supplier within the Interiors business. The function of this position is…
Added 2 mins ago
Lead Supply Chain Project Manager
RTX
Remote, United States
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible…
Added 2 mins ago
Senior Manager, Software Engineering KC-46 Tanker Video Graphics System (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 2 mins ago
Sr. Manager, Bus. Development & Campaign Support (Onsite)
RTX
United States
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible…
Added 2 mins ago
Grant Accounting Manager (Accounting Manager 1)
Oregon Department of Emergency Management
United States
The Grant Accounting Manager plans, organizes, and manages the operations of the grant and financial accounting programs, by managing the federal grant program of $1.3b, primarily preparing…
Added 2 mins ago
Fiscal Analyst 3 (Multiple positions)
Department of Revenue
United States
…also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts…
Added 2 mins ago
C
Manager, Program Implementation, Real Estate and Construction Management
CalOptima
Orange, CA
- From $99,902 USD / year
We are hoping you will join us as a Manager, Program Implementation, Real Estate and Construction Management and help shape the future of healthcare where you'll be an integral part of our…
Added 2 mins ago
BG
Superintendent of Schools (Poquoson City Public Schools)
Berkley Group
VA
- $195,000 to $235,000 USD / year
The Superintendent also receives a comprehensive benefits package that includes health, dental, and vision insurance; participation in the Virginia Retirement System (VRS); a 403(b) or…
Added 2 mins ago
Medication Access Technician
UCSF
San Francisco, CA
Under the supervision of the Medication Access Manager and guided by the policies and procedures of the Ambulatory and Outpatient Pharmacy Services, the Pharmacy Medication Support…
Added 2 mins ago
Banquet Captain
College Station Hospitality Group LTD
Hilton College Station, TX
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Added 3 mins ago
Development Director, Denver
American Heart Association
Denver, CO
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and…
Added 4 mins ago
Director of Sales, Americas (East Region)
Danaher
Boston, MA
This position reports to the Commercial General Manager, Americas, and is part of the commercial organization based in Waltham, MA. The role is fully remote, ideally based in the Boston…
Added 4 mins ago
Territory Account Manager
Danaher
San Diego, CA
The Territory Account Manager owns sales and account growth across a defined geographic territory, managing a mix of academic, biotech and industry accounts within a clear and accessible…
Added 4 mins ago
Account Manager - Refinery, Oil & Gas, Petrochemical
Danaher
Houston, TX
The Account Manager is responsible for developing and executing a comprehensive sales strategy to achieve assigned monthly, quarterly, and annual targets while driving growth in existing…
Added 4 mins ago
CP
Asset Specialist - Enterprise Business Operations
Central Piedmont Community College
Mecklenburg County, NC
- $41,600 to $51,288 USD / year
The Asset Specialist is a member of the Enterprise Business Operations team and reports to the Asset Manager. The Asset Specialist is responsible for supporting the tracking, management,…

Twilio

Staff, Technical Account Manager

Remote, United States

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Job details

Experience: 6 to 10+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Staff, Technical Account Manager.

About the job

Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.

Responsibilities

In this role, you’ll:

Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.

Desired:

Understanding of Telecoms and VOIP including WebRTC and SIP.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

[OPTION A: NON OTE ROLES]

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 116,960.00 - 146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00 - 154,700.00.
Based in the San Francisco Bay area, California: 137,520.00 - 171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location

Application deadline information

Applications for this role are intended to be accepted until Nov 20th, but may change based on business needs. Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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