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Added 16 mins ago
GEOINT Sensor Support Engineer (Ramstein AFB, Germany)
RTX
Remote, United States
Script Language knowledge to include PowerShell, Python, Java, Ruby, Bash, Perl, PHP, etc.
Added 37 mins ago
LH
Director, People Analytics and Workforce Intelligence
Lyra Health
Remote, United States
- $189,000 to $231,000 USD / year
This role can be based in our Madison, WI office, or fully remote/virtual. Remote candidates must be physically located within the United States.
Added 40 mins ago
Senior AI Software Developer & Engineer (US Citizen)
Remote, United States
…agencies, please). The candidate MUST be a U.S. Citizen). This is a remote opportunity; candidate must be based in the U.S.; preference given to candidates in the Washington DC, Maryland,…
Added 41 mins ago
Senior SIEM Engineer
CAI Computer Aid, Inc.
Remote, United States
We are seeking a highly skilled and experienced Senior SIEM Engineer to join our IT team. This position will be full-time, remote, and is a contract position.
Added 1 hour ago
Engineer, Software Engineer, Digital Banking
Forbright Bank
Remote, United States
Knowledge of Typescript, Python and other programming languages
Added 1 hour ago
1
Senior Director, Product Security
1Password
Remote, United States
- $272,000 to $408,000 USD / year
This is a remote opportunity within Canada and the US.
Added 1 hour ago
AI Architect - Top Secret Clearance (TS/SCI CI Poly) required
Red Hat Professional Consulting, Inc. (f.k.a Planning Technologies, Inc.)
Remote, United States
Application development fluency on Kubernetes: containers, APIs, CI/CD and the trusted software supply chain (SBOM, signing, policy gates), in at least one of Python, Go or Java.
Added 1 hour ago
Lead Engineer Data
Empower Retirement, LLC
Remote, United States
Lead the design and implementation of advanced data pipelines and ingestion frameworks. Personally develop, test, and maintain the underlying SQL, Python, and ETL code.
Added 1 hour ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
Experience with network automation and scripting using Python, Ansible, or similar technologies
Added 1 hour ago
Azure Data Engineer- Lead
Spyglass
Remote, United States
100% Remote: Ideal candidate resides in NH, MA, RI,
Added 1 hour ago
Technical Support Analyst
Sierra Interactive
Remote, United States
…efficiently. We’re a profitable, high-growth company with a fully remote team of 60+ employees and ambitious expansion goals over the next five…
Added 1 hour ago
RE
Principal Incident Response Engineer
RGA Enterprise Services Company
Remote, United States
- $126,710 to $188,840 USD / year
Technical Requirements: Windows, Mac, and Linux internals, Scripting (Powershell/Python/Javascript/Typescript) , Forensic tools (FTK, Encase, X-Ways, SIFT), Cloud computing (AWS), M365…
Added 1 hour ago
Backend / Platform Engineer - USA
Inviso
Remote, United States
…recruitment and placement process for this opportunity. This is a remote, direct-hire permanent employee position for our client that is a global multi-billion dollar software…
Added 1 hour ago
Consulting Sales Engineer
Alteryx, Inc.
Remote, United States
Alteryx is searching for a Consulting Sales Engineer. This position is remote-friendly from the Atlanta Area. Must be physically located within an hour of Atlanta.
Added 2 hours ago
Principal Data Intelligence Analyst (Clinical Operations) - Hybrid
Cedars-Sinai Medical Center
Remote, United States
Use Python for exploratory data analysis, data quality assessment, statistical analysis, automation, data mining, and predictive modeling.
Added 2 hours ago
V
Sr. Software Engineer - DevEx
VGS
Remote, United States
- $150,000 to $200,000 USD / year
…consistent modern stack (e.g. AWS, Kubernetes, Java, TypeScript, Python) and world-class AI-augmented SDLC tooling. We strip away the friction so you can focus on the problems that demand…
Added 2 hours ago
R
Full Stack AI Engineer
Reveleer
Remote, United States
- $175,000 to $200,000 USD / year
…for clinical prospective suspecting. As a full stack software developer in our team, you will be working in the unique environment of a small team with large scale impact to enable the…
Added 2 hours ago
T
Senior Data Engineer
Tala
Remote, United States
- $130,000 to $200,000 USD / year
Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and…
Added 2 hours ago
Senior Software Engineer
Destination Pet LLC
Remote, United States
…authorized to work in the US. We will not provide Visa sponsorship. Remote engineers must be able to work during regular US business hours; and must be able to regularly participate on…
Added 2 hours ago
Senior Software Engineer, Pentest Experience
Horizon3
Remote, United States
Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before…
Added 2 hours ago
N
Senior Data Scientist (Applied ML)
NerdWallet
Remote, United States
- $136,000 to $252,000 USD / year
- Advanced proficiency in Python and SQL, with extensive experience using modern machine learning frameworks such as scikit-learn, XGBoost, LightGBM, PyTorch, or TensorFlow.
Added 2 hours ago
Staff, Technical Account Manager
Twilio
Remote, United States
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Added 2 hours ago
Staff, Technical Account Manager
Twilio
Remote, United States
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making…
Added 2 hours ago
H&
Sr. Application Security Engineer
Hims & Hers
Remote, United States
- $135,000 to $165,000 USD / year
- Security automation and scripting (Python, Go, or similar)
Added 2 hours ago
P
Senior Analytics Developer – Residential Lending Analytics
Procom
Remote, United States
- $90 USD / hour
BMO is currently sourcing for a Senior Analytics Developer, to support the SAS to Python migration for Residential Lending Analytics.This is a remote or hybrid contract role.

Twilio

Staff, Technical Account Manager

Remote, United States

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Job details

Experience: 6 to 10+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Staff, Technical Account Manager.

About the job

Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.

Responsibilities

In this role, you’ll:

Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.

Desired:

Understanding of Telecoms and VOIP including WebRTC and SIP.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

[OPTION A: NON OTE ROLES]

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 116,960.00 - 146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00 - 154,700.00.
Based in the San Francisco Bay area, California: 137,520.00 - 171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location

Application deadline information

Applications for this role are intended to be accepted until Nov 20th, but may change based on business needs. Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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