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Added 1 min ago
GS
Product Owner II - Member CRM
GRP SCAN Group
Long Beach, CA
- $106,200 to $153,705 USD / year
Management of desktop / CRM application implementation, including project planning, business requirement management, business analysis and continuous improvement; MS Dynamics 365 experience…
Added 2 mins ago
Senior Associate Network Engineer
NTT Global Data Centers Americas, Inc.
Remote, United States
Basic project and program management planning and organizational skills, as well as time management and prioritization capabilities.
Added 3 mins ago
Sr. Procurement Compliance Analyst - Public Transit
FedWriters, Inc.
Washington, DC
8+ years of professional experience in senior program and project leadership in the public transit industry, including at least 5 years of public transit experience (managing a consulting…
Added 6 mins ago
Head of Cyber Data Governance & Strategy
The Northern Trust Company
Chicago, IL
The role will lead a multi-year Cybersecurity Lakehouse & Metrics Project, building a governed cyber data platform and reusable data products. Initial priorities include executive metrics,…
Added 7 mins ago
EH
Community Manager II Night Manager - Orchard Maples, Vacaville CA
Eden Housing
Vacaville, CA
- $25.02 to $29.36 USD / hour
…a well-managed and maintained community within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors. This includes…
Added 8 mins ago
Senior Analyst, Technical Customer Manager - Locations (Restaurant, Retail, Travel, and Hospitality)
Qualtrics
Chicago, IL
Consulting & Program Management: Proven ability to plan and execute multiple concurrent projects on time and budget, with a blend of consulting and internal-customer experience.…
Added 8 mins ago
Senior Analyst, Technical Customer Manager - FSI
Qualtrics
Chicago, IL
Consulting & Program Management: Proven ability to plan and execute multiple concurrent projects on time and budget, with a blend of consulting and internal-customer experience.…
Added 8 mins ago
Principal Technical Customer Manager - FSI
Qualtrics
Chicago, IL
Consulting & Program Management: Proven ability to plan and execute multiple concurrent projects on time and budget, with a blend of consulting and internal-customer experience.…
Added 8 mins ago
Analyst, Technical Customer Manager - FSI
Qualtrics
Chicago, IL
Consulting & Program Management: Proven ability to plan and execute multiple concurrent projects on time and budget, with a blend of consulting and internal-customer experience.…
Added 10 mins ago
S
Senior Nursing Learning Program Manager
Stepful
408 Broadway, Floor 5, New York, NY
- $115,000 to $130,000 USD / year
Stepful is seeking a Senior Nursing Learning Program Manager to lead curriculum development and content delivery across existing and new healthcare education programs. This role will…
Added 10 mins ago
Senior Manager, Capabilities and Deployment Lead
Janssen Research & Development, LLC Legal Entity
Titusville, NJ · Raritan, NJ · Spring House, PA
Strong in strategy development, project execution, stakeholder management, training and excellent interpersonal skills.
Added 12 mins ago
Senior Manager, Strategy - Vrbo
Expedia, Inc.
United States
Drive implementation of strategic and commercial initiatives: end-to-end program management of high-impact initiatives
Added 12 mins ago
S(
Analyst, Business Development
SSI (U.S.) Inc.
United States
- $80,000 USD / year
Excellent project management, organization, attention to detail, and follow-through across multiple priorities.
Added 12 mins ago
Environmental Health & Safety Specialist
Masters Transportation
Kansas City, MO
…fleet sales, rental, and service company with room to grow into senior EHS leadership. Two or more years in manufacturing or industrial safety preferred; OSHA 30 a plus. Generous benefits…
Added 15 mins ago
M&
Marketing Specialist
Marcus & Millichap Real Estate Investment Services, Inc.
Fort Lauderdale, FL · Houston, TX
- $28.84 to $33.65 USD / hour
Proficiency in Microsoft Office 365, including Word, Excel, and PowerPoint; experience with project management tools such as Asana or Monday, content management systems, and social…
Added 16 mins ago
Senior Clinical Consultant - OR Products
Cardinal Health
Jefferson City, MO
+ Current RN license required
Added 17 mins ago
Security Lead
LED FastStart
Remote, United States
…security experts as we transform, enhance, and expand the security program for one of the largest information technology providers in the world. You will join the United States Global…
Added 19 mins ago
Manager, Facilities Operations - Marina Hospital
Cedars-Sinai
Marina del Rey, CA
…facilities, equipment, and systems. This position works closely with senior leadership and physician management to survey, maintain and repair facilities and systems directly and/or by…
Added 19 mins ago
D
Program Manager
Diraq
United States
- $160,000 to $180,000 USD / year
5-7+ years of program or project management experience in deep technology industries (quantum, semiconductors, superconducting electronics, photonics, advanced computing, aerospace, or…
Added 19 mins ago
CO
Management Analyst II/Executive Assistant
City of Alexandria
Alexandria, VA
- $58,320.86 to $81,757 USD / year
High-level administrative and office management duties for senior City leadership, which includes complex assignments and the ability to handle sensitive information.
Added 19 mins ago
SUPERVISOR
Space and Naval Warfare Systems Command
Point Loma Complex, CA
Added 19 mins ago
Senior BDR Trainer and Program Manager
Infoblox
Tallahassee, FL · Raleigh, NC
We have an opportunity for a Senior BDR Trainer and Program Manager to join our Global Business Development team in the Eastern United States, reporting to the Director, Business…
Added 19 mins ago
Digital Experience and Design (UI/UX) Senior Advisor
Southern California Edison
Rosemead, CA
Become a Digital Experience and Design (UI/UX) Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll lead visual communications, user interface…
Added 20 mins ago
Staff Linux Systems Administrator - TS/SCI
Northrop Grumman
Redondo Beach, CA
Candidates must have a current U.S · Candidates must have the ability to obtain, and maintain, a CI-Polygraph as a condition of continued employment
Added 20 mins ago
Managerial Consultant III
Kaiser Permanente
Pleasanton, CA
…and prioritization of business initiatives. Leads the work of project/program team members by requesting and coordinating internal and/or external resources. Develops and implements…

Twilio

Staff Product Designer

Remote, United States

Apply on job-boards.greenhouse.io About employer

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Job details

Experience: 8+ years of professional product design experience specifically focused on highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.
Posting language: English
Posted: Nov 12, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Staff Product Designer (Identity UX).

About the job

At Twilio, we’re building the identity layer for both people and the AI agents acting on their behalf. We’re looking for a Staff Product Designer (L4) to define the user experience for Twilio Identity: customer identity (authentication, Hosted Login, and user management) and Agent Identity, which lets developers open their apps and APIs, including remote MCP servers, to AI agents with user consent, scoped access, and human approval for sensitive actions over Twilio channels like SMS and RCS.

You’ll be the lead designer on a small, senior team, working with product and engineering from the first sketch. You’ll own the developer setup experience in One Console, the login and consent flows our customers put in front of their users, and the patterns that make security decisions easy to understand without slowing anyone down. Agent Identity is in private beta and heads to general availability at SIGNAL 2027, so this is a chance to define the core UX of a new product category.

Responsibilities

Own Identity UX End to End: Lead the experience for developer onboarding and configuration in One Console, Hosted Login, and end-user authentication flows.
Design for Agents and the People Behind Them: Define how AI agents are registered, how users grant and revoke consent, how permissions are scoped, and how users approve sensitive agent actions in real time.
Make Self-Serve Fast: Shorten the path from sign-up to a working integration, so developers can evaluate and adopt Twilio Identity without talking to sales.
Translate Protocol Complexity: Turn OAuth, tokens, scopes, and approval flows into clear mental models for developers and plain-language choices for end users.
Partner Before the PRD: Work with PM and engineering from problem framing through launch, co-owning scope and tradeoffs while holding a high bar for craft.
Talk to Customers Directly: Run research and usability testing with design partners and developers, and ground decisions in what you learn.
Raise the Bar: Contribute to Twilio’s design system and UX design feedback process, and mentor other designers.

Qualifications

Required:

Work schedule: Full-time, US-based, remote.
8+ years of professional product design experience specifically focused on highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.
Expert-Level Systems Thinking: Track record designing complex, configuration-heavy products (developer consoles, admin tools, or multi-step setup flows) and unifying them into coherent experiences.
Executive Cross-Functional Leadership: Proven success partnering directly with engineering and product leaders (Director/VP level) to navigate organizational complexity, align cross-product touchpoints, and shape multi-year product roadmaps.
Comfort with Ambiguity: A self-starter who thrives when thrown into highly complex, loosely-defined technical spaces and is capable of building clear frameworks out of abstract constraints.
Designing for Trust and Control: Experience designing permission, consent, approval, or similarly high-stakes flows where users need to understand and control what a system can do on their behalf.

Desired:

Design for Developers: Practical experience designing interfaces for technical builders (APIs, SDKs, CLIs, and configuration consoles).
Identity & Security Experience: Familiarity with authentication and authorization products (OAuth/OIDC, SSO, MFA, passkeys, CIAM).
AI Agent Experience: Experience designing for AI agents or LLM-based products, including human-in-the-loop controls.

Location

This role will be remote and based in the United States, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 – $176,900
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 – $187,300
Based in the San Francisco Bay area, California: $166,400 – $208,000
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 11/25/2026, but may change based on business needs. Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Onboarding
Sales
Research
UX design
Systems thinking
Leadership

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Work requirements

Jobs in the United States