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Added 5 hours ago
C
Senior Applications Engineer
Credence
Remote, United States
- $150,000 to $180,000 USD / year
Credence has an immediate opening for a Senior Applications Engineer who will be primarily responsible for supporting the Defense Logistics Agency, Defense Automated Addressing Systems…
Added 5 hours ago
C
Senior Google AI Engineer
Credence
Remote, United States
- $150,000 to $190,000 USD / year
We have an immediate need for a highly skilled Senior Google AI Engineer. We are growing our Google Cloud AI engineering capability to support our Department of War (DoW) programs. You will…
Added 5 hours ago
C
AI Platform & DevSecOps Engineer
Credence
Remote, United States
- $150,000 to $190,000 USD / year
Credence has an immediate need for an AI Platform & DevSecOps Engineer to support federal programs hosted within AWS GovCloud. This hands-on engineering role combines DevSecOps, cloud…
Added 12 hours ago
Security Engineer
Celtic Bank
Remote, United States
Celtic Bank is seeking a skilled Security Engineer to help protect the Bank’s systems, data, and technology environment. This role is responsible for identifying, reducing, and continuously…
Added 14 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 14 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 14 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 14 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 14 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 21 hours ago
Senior AI Engineer
Atria Health and Research Institute
Remote, United States
As a Senior AI Engineer at Atria, you will own the design, development, and production deployment of the LLM-powered systems that put AI directly in front of clinicians and members: agentic…
Added 22 hours ago
Forward Deployed Engineer
Arkham Technologies
Remote, United States
As a Forward Deployed Engineer, you help drive the AI transformation journey for our customers. You work hands-on across data science, AI architecture, and implementation, partnering…
Added 23 hours ago
AC
Staff / Principal Data Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $180,000 to $270,000 USD / year
We are building an AI-native data platform that powers fraud detection and response across 360 Fraud Protection. We are hiring a Staff or Principal Data Engineer to own the data platform…
Added 23 hours ago
AC
Staff / Principal Platform Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $185,000 to $270,000 USD / year
…is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI…
Added 23 hours ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 23 hours ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 23 hours ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 23 hours ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 23 hours ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 23 hours ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 23 hours ago
AC
Senior/Staff/Principal AI/ML Engineer - Agentic AI Security
AppGate Cybersecurity, Inc.
Remote, United States
- $180,000 to $300,000 USD / year
We're looking for a AI/ML Engineer (Senior/Staff/Principal) - Agentic AI Security who will design, build, and operationalize the detection algorithms, ML inference pipelines, and risk…
Added 23 hours ago
Senior Security Engineer
Runware
Remote, United States
As Senior Security Engineer, you will own the security of Runware's AI supercomputer: the bare-metal GPU fleet, the Sonic Inference Pods it lives in, the managed Kubernetes clusters we hand…
Added 23 hours ago
Senior Technical Services Engineer
EnsoData
Remote, United States
EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the…
Added 1 day ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
…AI, and ML use cases in Financial Services including fraud detection, AML, credit risk, payments intelligence, and customer experience. You will be comfortable translating business…
Added 1 day ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
…AI, and ML use cases in Financial Services including fraud detection, AML, credit risk, payments intelligence, and customer experience. You will be comfortable translating business…
Added 1 day ago
Senior Data Engineer, AI/ML Platforms
Baldwin Group Colleague, Inc.
Remote, United States
The Sr Data Engineer will design and manage data systems, pipelines, and management tools. They will oversee junior data engineers, recommend and deploy data models, and lead projects…

Twilio

Machine Learning Engineer 2

Remote, United States

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Machine Learning Engineer, Customer Memory.

About the job

This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves.

You'll join the Conversation Memory team, which builds the memory layer behind Twilio's Conversational AI platform: the systems that extract what matters from millions of conversations, resolve it to the right customer, and retrieve it in milliseconds when an agent needs it. Memory that is wrong, stale, or crossed between customers is worse than no memory at all, so quality measurement is a first-class part of the work.

Responsibilities

In this role, you’ll:

Build the extraction pipeline that turns raw data into structured memory, tuning the LLM prompts and schemas that decide what an AI agent remembers about a customer and what it forgets.
Own the retrieval path that answers "what do we know about this person?" in milliseconds, working with embeddings, vector search, and ranking
Contribute to the eval systems that tell us whether memory is actually getting better, turning a fuzzy question of quality into benchmarks and regression gates that run before every change ships.
Diagnose production issues across the ingestion, extraction, and indexing path using logs, metrics, and traces.
Partner with Product and ML teams to translate customer problems into system changes and evaluation criteria.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands.
A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability.
Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn.
Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production.
Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking.

Desired:

Experience with Go and/or Python.
Experience with event-streaming systems (e.g. Kafka).
Experience building LLM-backed products.
Practical experience applying ML, e.g. building, evaluating, or productionizing models.

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs. Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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More about this job

Skills

Machine learning
Grading systems
ML
Debugging
Critical thinking
Go
Python
Apache Kafka

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