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Added 1 min ago
Sr. IT Windows Engineer
SpaceX
Hawthorne, CA · Bastrop, TX · Redmond, WA · Brownsville, TX
SpaceX is looking for an experienced engineer with deep knowledge and broad experience across Microsoft-based technologies. This employee will be a member of the Information Technology…
Added 2 mins ago
EDA Tools & Design Automation Engineer
Tenstorrent
Santa Clara, CA
Tenstorrent is seeking an EDA Tools & Design Automation Engineer to join the Mixed Signal Design Automation team. In this role, you will own the deployment, configuration, reliability, and…
Added 4 mins ago
Senior Software Engineer
C.H. Robinson Shared Services, Inc.
Remote, United States
C.H Robinson is seeking a Senior Software Engineer on our Book-It-Now/Digital Negotiator Costing team where you will collaborate with our data science teams to costing automation and…
Added 5 mins ago
S
Infrastructure Architect
SciTec
Boulder, CO
- $157,000 to $193,000 USD / year
…evolving the trusted infrastructure foundation that supports software development, integration, testing, cybersecurity, and operational mission execution. The architect works across…
Added 6 mins ago
Controls and Automation Engineer
Shearer's Foods
Burlington, IA
Controls and Automation Engineer The Controls and Automation Engineer is responsible for upkeep and maintenance of the controls and automation equipment which includes troubleshooting,…
Added 9 mins ago
Senior Manager, GTM Engineering
Iru
United States
…identity & access, endpoint security & management, and compliance automation - collapsing the stack and giving IT & security time and control…
Added 11 mins ago
DSP Integration Test Engineer
AttoTude
Menlo Park, CA
…a member of the system test team, the DSP Integration Test Engineer will own the bring-up, integration, and hardware maturity of high-speed DSPs coupled with AttoTude’s proprietary DiAx…
Added 12 mins ago
Director, Safety System & Program Excellence
EC Source
UNAVAILABLE
As one of the nation's leading electric transmission line construction companies, MasTec Power Delivery companies engineer and construct efficient and reliable electrical transmission,…
Added 14 mins ago
Manager, Software Engineering (Sales Technology)
Remote, United States
The Technology Department at Dimensional leverages the rapidly evolving state of the art to engineer the platforms that power the innovative, research-driven financial and technical…
Added 14 mins ago
Senior Cybersecurity Engineer I -Secret Clearance
Rocket Lab Corporation
Long Beach, CA
Based out of Long Beach, CA, the Senior Cybersecurity Engineer I - Secret Clearance will be responsible for designing, implementing, and maintaining the security infrastructure of SDA…
Added 14 mins ago
Senior Cybersecurity Engineer II -Secret Clearance
Rocket Lab Corporation
Long Beach, CA
Based out of Long Beach, CA, the Senior Cybersecurity Engineer II - Secret Clearance will be responsible for designing, implementing, and maintaining the security infrastructure of SDA…
Added 14 mins ago
Cybersecurity Engineer II - Secret Clearance
Rocket Lab Corporation
Long Beach, CA
Based out of Long Beach, CA, the Cybersecurity Engineer II - Secret Clearance will be responsible for designing, implementing, and maintaining the security infrastructure of SDA programs.…
Added 14 mins ago
Senior Systems Engineer
STERIS Corporation
Sanford, NC
The Sr. Systems Engineer is responsible for defining, designing, integrating, and sustaining the digital and controls architecture supporting automated batching, liquid processing, and…
Added 15 mins ago
Forward Deployed Engineer, Applied AI
Snowplow
Remote, United States
You are the first Forward Deployed Engineer on the team, reporting to the Senior Director of Applied AI. The team is also hiring a principal engineer to own the platform and an Applied AI…
Added 15 mins ago
Senior Systems Engineer
Omitron, Inc.
Colorado Springs, CO
Omitron is seeking a Senior Systems Engineer to join the SPARTAN team in Colorado Springs, CO, supporting the U.S. Space Force. SPARTAN is a secure, distributed network that connects Space…
Added 16 mins ago
EI
Manufacturing Engineer
ECHONOUS INC
Redmond, WA
- $92,000 to $112,000 USD / year
We are seeking a hands-on Manufacturing Engineer to own the assembly, test, and continuous improvement of our ultrasound probe cell. In this on-site role, you will be the technical…
Added 17 mins ago
AI Engineer
Radix Trading Experienced Job Board
Chicago, IL · NY
We leverage cutting-edge software and hardware (mostly with modern C++) to push production level code daily and evolve fully-automated strategies, alpha generation processes, live trading…
Added 17 mins ago
O
Principal Software Engineer, AI Core Infrastructure at OCI
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
We are looking for a Principal Software Engineer to lead the design and delivery of software platforms for AI infrastructure. You will translate ambiguous problems into clear technical…
Added 17 mins ago
Principal Electrical Engineer
Oracle
Burlington, MA
We are seeking a Principal Electrical Engineer – Server Hardware Validation to join our OCI Hardware Engineering team On-Site in Burlington, Massachusetts. This is a hands-on technical role…
Added 17 mins ago
O
Principal Core Infrastructure Engineer
Oracle
United States
- $114,600 to $234,600 USD / year
As a Senior Core Infrastructure Engineer, you will play a critical role in the pre-sales, designing, implementing, and maintaining the infrastructure that supports our customers AI and…
Added 18 mins ago
TS/SCI CI Poly Network Planning Engineer
Insight Global
Palm Bay, FL
A client of Insight Global is seeking an experienced Network Planning Engineer (NPE) to join their team in Palm Bay, Florida. This individual will be responsible for planning, designing,…
Added 18 mins ago
Defense Cyber Operations Engineer (On-Site Cocoa Beach, FL)
Deloitte
Lake Mary, FL
…platforms such as Elasticsearch, Logstash, Kibana, or Splunk; Agile software development frameworks; Linux operating systems such as Red Hat or Kali; Windows operating systems; network…
Added 18 mins ago
Senior Flexera Data Platform Lead
Insight Global
Lake Mary, FL
…executive reporting, and identifying opportunities to leverage automation and AI-driven technologies to improve operational efficiency. They will help drive software and hardware asset…
Added 18 mins ago
AI Forward Deployed Engineer (FDE)
Insight Global
Coral Gables, FL
The AI Forward Deployed Engineer (FDE) bridges business and technology, helping teams identify opportunities to improve workflows, decision-making, and productivity through AI. This…
Added 18 mins ago
Machine Learning Engineer
ADT
Boca Raton, FL
As an ML Engineer II on the AI, Automation & Data team, you will independently design, deploy, operate, and continuously improve production machine learning, generative AI, and…

Tutor Intelligence

Field Reliability Engineer

Watertown, MA, United States

$90,000 to $150,000 USD / year

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Job details

Pay: $90,000 to $150,000 USD / year
Experience: 1 to 7 years of experience in field engineering, controls, automation, test or hardware engineering, or senior field service on robotic or industrial automation systems.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Tutor

We believe robots should be the next chapter in making physical labor safer and more affordable. But, nearly nine out of ten American factories and warehouses don’t have a single robot. Tutor Intelligence is changing that.

We build robots that go straight into real factories and warehouses, to do real work, with real impact. Our robot Cassie does back-breaking work, moving boxes, pallets, and bulk goods for family-owned manufacturers to some of the largest brands in the world. Our robot Sonny does handwork, using two arms to achieve human-like dexterity in picking and packing. Every robot learns on the job, and each one we deploy makes the next one more capable, more affordable, and faster to put to work.

Founded at MIT and headquartered in Watertown, MA, we do it all in-house: the robotics hardware, the machine learning, and the field deployment and service. We’re a team of researchers, engineers, technicians, operators, and sellers who love building things and solving hard problems.

Our mission is grand: robots everywhere, for the common good, raising the standard of living across North America, and then the world.

Why Tutor?

Whether you’re designing robots, closing deals, running deployments, or creating the processes that help us scale, your work doesn’t sit on a shelf. It shows up on real production floors, making physical work safer and more affordable.

Our team of 160+ is driven by curiosity and a genuine love of building. Everyone here takes real ownership, learns fast, and holds a high bar while having each other’s backs. If you love hard problems and creating things that didn’t exist before, you’ll fit right in.

The Role

Tutor Intelligence is hiring a Field Reliability Engineer to lead the investigation and resolution of the most difficult technical problems across the robot fleet. The role is based in Watertown, MA, with travel to customer sites 50 to 75% of the time, and reports to the Head of Robot Operations and Reliability.

Tutor robots run production in warehouses and factories across North America, and the fleet is growing quickly. As it grows, some failures become harder to pin down: intermittent faults, problems that show up only at one site, or issues that appear only after weeks of operation. The Field Reliability Engineer takes ownership of these cases from the first report through to a verified fix. The work involves reviewing logs, telemetry and parts history, getting a multimeter or an oscilloscope on the robot to test a theory, running the root cause analysis, and putting together an action plan with the engineering owner of the affected hardware to diagnose and resolve the customer's issue.

The Field Reliability Engineer proposes the fix and settles it with the engineering owner, sets root-cause priority among open escalations, and follows each fix through Engineering and Manufacturing so it is applied to robots in the field and built into robots not yet shipped, and sits in the design review for every fix they drove. Results are checked against fleet data, and a failure mode is closed only when the repeat failures stop. The role also leads the first installation of each new robot model, design or application, runs major upgrade campaigns, and takes major customer escalations on a shared national rotation. Each job ends with a written procedure and a regional technician trained to do the work.

The right person for this is sharp, a very good communicator, and comfortable across electronics, firmware and software, with mechanical a plus: a jack of all trades who can work a problem from the wiring to the logs. This could be a strong first engineering role for someone with the aptitude and some hands-on experience, or the next step for an experienced field engineer. Either way, strong candidates are curious about why failures happen, rely on data to make decisions, and are comfortable owning a problem until the work is done. Where this goes

Into engineering. Our robots are designed by Members of Technical Staff, and Field Reliability Engineers work with them every day on the failures they own. People who show they can find the cause and land the fix are the people we want designing the next robot.
Into leading field reliability. As the fleet grows, so does the network of regional technicians and the number of hard cases. The people who built the procedures and trained the technicians are the ones who lead that.

Requirements

1 to 7 years of experience in field engineering, controls, automation, test or hardware engineering, or senior field service on robotic or industrial automation systems.
Demonstrated record of resolving complex failures, with clear documentation of the root cause, the fix and the measured result.
Structured troubleshooting across electrical, mechanical, networking and software systems.
Ability to read schematics, wiring diagrams and mechanical drawings.
Working knowledge of Linux, the command line and system logs.
Experience using scripting or AI tools to analyze data, run checks and prepare reports.
Experience leading root-cause investigations with engineering teams and driving corrective actions to completion.
Experience training technicians and writing clear procedures.
Strong written and verbal communication with technicians, engineers, customers and leadership.
Comfortable working in warehouse and manufacturing environments.
Ability to travel 50 to 75% of the time, sometimes on short notice.

Nice to haves

Degree in mechanical, electrical, mechatronics or a related engineering field.
Experience with robot arms, vision systems, lidar or mobile robots.
Experience with failure analysis or reliability methods such as FMEA, Weibull analysis or teardown analysis.
Experience commissioning or installing new automated systems.
Background in fulfillment, logistics, manufacturing or food and beverage operations.

Benefits

Fully employer-covered health insurance, so you’re protected without the premium.
A managed 401(k) to help you plan for the future.
Generous time off: unlimited PTO and all federal holidays off for full-time salaried employees, and 16+ days of accrued paid time off plus 1.5x pay on federal holidays for hourly employees.
Regular in-office meals and team social events throughout the year.

Compensation

The base salary range for this role is $90,000 to $150,000, depending on experience.

As Tutor grows, so will our benefits. We’re continuing to invest in ways to support our team at work and beyond.

Tutor Intelligence is an equal opportunity employer and welcomes applicants from all backgrounds.

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