Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.
Job Description
Turner & Townsend are looking for an experienced Associate Director, Cost Management and/or Quantity Surveying professional to lead the delivery of cost management services for key clients and major capital construction programs. This individual will provide strategic leadership across cost management activities, ensuring successful delivery, stakeholder engagement, commercial outcomes, and operational excellence throughout the project lifecycle. This role will support large-scale semiconductor and advanced manufacturing construction projects and will serve as a senior client-facing leader responsible for managing project teams, driving best practices, and ensuring the successful delivery of complex, fast-paced construction programs. The successful candidate will be comfortable operating at both the project and program level, providing commercial leadership across multiple workstreams and stakeholders. To be successful in this role, you must have excellent communication skills and be comfortable operating in a client-facing environment. The ideal candidate will be self-motivated, driven, and capable of leading teams while fostering collaboration across clients, consultants, contractors, and internal stakeholders. In this significant position, you will be responsible for providing leadership and direction, embedding and promoting the purpose, values, and vision of Turner & Townsend.
Responsibilities:
- Strong leadership skills, including experience leading cost management teams and ensuring successful delivery across all accountabilities.
- Take a lead role in interfacing with clients, stakeholders, consultants, contractors, and project teams at all stages of project delivery.
- Maintain excellent communication with clients and project teams throughout all project phases.
- Lead quantity surveying, cost management, cost controls, forecasting, and change management activities throughout the project lifecycle.
- Communicate effectively and professionally with numerous parties including general contractors, owner's representatives, design teams, and external stakeholders, taking responsibility for Turner & Townsend coordination within the overall construction process.
- Coordinate and assist with the strategic and operational management of Cost Management and Project Controls services across complex construction programs.
- Serve as the primary point of contact for reporting on the overall commercial status of projects and programs.
- Drive Turner & Townsend best practices across all phases of project and program delivery.
- Provide leadership on cost planning, estimating, procurement, change management, cost reporting, risk management, and commercial strategy.
- Lead commercial reviews, contractor negotiations, change order evaluations, and final account settlements.
- Oversee project budgets, commitments, contingencies, cash flow forecasts, and cost-at-completion reporting.
- Support program-level reporting and provide executive-level commercial updates to senior client stakeholders.
- Identify opportunities to improve cost management procedures, processes, templates, systems, and service delivery.
- Undertake staff performance reviews and provide ongoing coaching and development.
- Set a clear strategy and vision for the team and support business growth objectives.
- Identify, coach, and mentor talent to realize their potential and celebrate the success of others.
- Grow and develop exceptional people and high-performing teams.
- Display excellence in leadership and service delivery on commissions in line with the conditions of appointment.
- Financial Management: Utilize internal software to track ongoing margin levels and monthly fee/resource forecasts for each commission and financial reports.
- Develop priority plans including risk mitigation strategies using internal tools, performance measurements, KPIs, management controls, and critical success factors aligned with company goals.
- Implement and maintain the use of internal Business Management Systems and company delivery methodologies and tools to ensure consistent delivery of best practices for clients and the company.
- Undertake internal BMS audits and coordinate external audits where required.
- Develop a detailed understanding of the market, act as a brand ambassador, and create a pipeline of opportunity.
- Advise clients on contracting and procurement strategies across a variety of industries, delivery models, and procurement routes.
- Support program-level capital planning, forecasting, and reporting initiatives.
- Build and maintain strong relationships with clients and cross-functional project teams.
- Participate in meetings with Business Unit leadership and prepare and deliver executive presentations.
- Provide regular updates regarding project, staffing, and operational performance while recommending solutions and improvement initiatives.
- Identify and act upon cross-selling and business development opportunities.
- Participate in the preparation of proposals, pursuits, and RFP responses for new clients and projects.
- Ensure knowledge sharing and lessons learned are captured and incorporated into internal databases and best practices.
- Attend relevant industry and networking events.
- Be a role model that drives a one-business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society.
- SOX control responsibilities may be part of this role and are to be adhered to where applicable.
Qualifications
- Bachelor's degree in Construction Management, Cost Management, Quantity Surveying, Engineering, or a related construction field.
- Graduate degree in Quantity Surveying, Cost Management, Construction Management, Engineering, or a related discipline is preferred.
- Significant experience in cost management, quantity surveying, commercial management, or construction consultancy within the construction industry.
- Experience leading the delivery of cost management services on large, complex construction programs and portfolios.
- Experience supporting semiconductor, advanced manufacturing, industrial, cleanroom, pharmaceutical, life sciences, mission critical, or other highly technical construction projects is strongly preferred.
- Demonstrated experience managing complex commercial issues, contractor negotiations, change management programs, cost forecasting, and executive reporting.
- Experience leading multidisciplinary teams and managing client relationships at a senior level.
- Construction consultancy experience is strongly preferred.
- Subject matter expertise in Quantity Surveying, Cost Management, and Commercial Management.
- RICS certification or equivalent professional accreditation is preferred.
- Strong understanding of procurement strategies, contract administration, value management, value engineering, and commercial governance.
- Demonstrated business development, account management, and stakeholder management capabilities.
- Excellent presentation, verbal, written, organizational, and communication skills.
- Ability to operate effectively within large-scale, fast-paced, and technically sophisticated construction environments.
Additional Information
*On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ and www.heery.com/ All your information will be kept confidential according to EEO guidelines.
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
