Universal Technician

Job Description:

Essential Duties and Responsibilities

Universal Technician position is to perform all services included but not limited to recurring services, initial services, service calls and any other service-related tickets for all departments of service. This includes all residential and commercial services. The day-to-day services will vary and can change throughout the day as needed.

Duties may include:

• Be flexible in day to day operations. Not limited to one service department within the branch daily
• Provide customers with respectful, professional, and friendly assistance with their pest control needs.
• Identify pest problems and identify solutions to those problems
• Provide timely and effective pest detection, elimination and prevention solutions on a preset daily route
• Complete the application of fertilizers, pesticides, herbicides and fungicides on a preset daily route
• Computing basic math problems
• The use of a variety of hand tools
• Evaluate and identify conducive conditions and provide detailed reports
• Establish effective working relationships with a variety of customers, both internal and external
• Use of handheld computerized equipment to manage service calls and documents
• Provide customers with general information about our various services
• Conduct service calls as needed
• Problem solving and/or complaint resolution
• Performs other duties as assigned
• Perform services inside attics and crawl spaces as needed
• Operate and maintain company vehicle in a safe and respectful manner.
• Take an individual interest in the overall success, well-being, and improvement of Turner Pest Control.

Ideal candidates will:

• Enjoy working outdoors in varying weather conditions
• Not have a fear of bugs, snakes, rodents, etc.
• Be able to withstand long periods of squatting, standing and walking; including the ability to climb, balance, stoop, kneel, crouch, and/or crawl
• Be able to carry a 50lb pack on their back
• Wear personal protective equipment (PPE) which includes an OSHA compliant respirator in some cases.
• Safe use of portable ladders within the manufacturer's specifications and OSHA regulations
• Have excellent listening and communication skills
• Be competent with the use of new technology
• Be organized and able to manage their own daily route

Qualifications and Education Requirements

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• High School diploma or GED required

Required Skills

• Must be at least 18 years old
• No experience required, training will be provided
• High School Diploma or equivalent
• Ability to work independently, manage route-based work, and provide exceptional customer service.

​​Preferred Skills​

• Experience Working Outdoors
• Customer Service Experience
• Excellent Listening and Communication Skills
• Relationship Building and People Skills
• Problem Solving Skills

Supervisory Responsibility:

This position has no direct supervisory responsibilities.

Position Type:

This is a full-time position. Some Saturdays may be required.

Travel:

Local daily travel within the assigned territory.