Desktop Support Specialist

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. This role will provide hands-on support for internal users, ensuring systems run smoothly and securely in a high-performance environment.

Responsibilities:

• Troubleshoot hardware, software, and network issues
• Set up and configure workstations and user accounts
• Support collaboration tools, printers, and AV systems
• Maintain IT asset inventory and documentation
• Assist with onboarding/offboarding from an IT perspective
• Ensure adherence to IT security protocols

Qualifications:

• 2+ years in IT or desktop support roles
• Proficiency with Windows, macOS, and Office 365
• Familiarity with basic networking and endpoint security
• Strong communication and problem-solving skills
• Experience in a fast-paced or mission-driven environment preferred