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Industrial & Automation Engineer
Adorama
Chattanooga, TN
Data and reporting: Convert existing WMS/AS400, Looker and operational data into practical management tools; partner with BI and IT on data quality, dashboard development and automation of…
Added just now
Plant Manager
Frank Calandra Jennmar Services
South Point, OH
XCAL Tools' South Point, Ohio facility is a diverse manufacturing operation specializing in forging, machining, fabrication, heat treatment, and other value-added manufacturing processes.…
Added 1 min ago
Head of Retention - US Market Experience Required
UMAEZ LLC
Remote, United States
Owning the retention tech stack: the tools, integrations, and platforms that power post-purchase flows and keeping them set up, maintained, and optimised
Added 1 min ago
GA
Registered Nurse – RN
Genesis Administrative Services LLC
Seaford, DE
- $42 to $45 USD / hour
…specialized clinical tracks or step into management, we provide the tools, support, and funding to help you get…
Added 1 min ago
GA
Registered Nurse – RN
Genesis Administrative Services LLC
Seaford, DE
- $42 to $45 USD / hour
…specialized clinical tracks or step into management, we provide the tools, support, and funding to help you get…
Added 1 min ago
GA
Registered Nurse – RN
Genesis Administrative Services LLC
Gettysburg, PA
- $41 to $44 USD / hour
…specialized clinical tracks or step into management, we provide the tools, support, and funding to help you get…
Added 1 min ago
GA
Registered Nurse – RN
Genesis Administrative Services LLC
Gettysburg, PA
- $41 to $44 USD / hour
…specialized clinical tracks or step into management, we provide the tools, support, and funding to help you get…
Added 1 min ago
Project Manager, Human Services Policy (
Mathematica, Inc
Cambridge, MA
Develop and update project plans, schedules, tracking tools, and other resources that help teams manage their work, using Microsoft Project, SharePoint websites, Excel spreadsheets and…
Added 1 min ago
Project Manager - Rapid Project Team
Cenero Sept 2026
Malvern, PA · Columbia, MD · Charlotte, NC · Plano, TX · Lebanon, NJ
Develop and maintain comprehensive project plans, schedules, and milestones using Gantt charts or equivalent tools; establish realistic milestones and resource plans aligned with…
Added 1 min ago
A
Director, Procurement Risk, Audit and Compliance
AbbVie
North Chicago, IL
- $160,500 to $305,000 USD / year
Lead the integration of Future-State AI tools (AI Risk Intelligence, Predictive Models, Monitoring Agents, and Copilot-Enabled Insights) to automate and optimize risk and compliance…
Added 1 min ago
A
Director, Procurement Risk, Audit and Compliance
AbbVie
Florham Park, NJ
- $160,500 to $305,000 USD / year
Lead the integration of Future-State AI tools (AI Risk Intelligence, Predictive Models, Monitoring Agents, and Copilot-Enabled Insights) to automate and optimize risk and compliance…
Added 1 min ago
A
Director, Procurement Risk, Audit and Compliance
AbbVie
Remote, United States
- $160,500 to $305,000 USD / year
Lead the integration of Future-State AI tools (AI Risk Intelligence, Predictive Models, Monitoring Agents, and Copilot-Enabled Insights) to automate and optimize risk and compliance…
Added 1 min ago
A
Director, Clinical Process Engineering
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
Proficiency in process mapping and documentation techniques and tools; ability to develop clear, consumable process artifacts for diverse audiences.
Added 1 min ago
Data Architect - 12 month contract
Euna Solutions
Atlanta, GA
We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for…
Added 2 mins ago
Senior Director, Consumer Launched Product Market Research
Lilly USA, LLC
United States
…external vendors, the shared LBI market-research pool, and AI…
Added 2 mins ago
BR
HVAC Maintenance Technician Apprentice
Blue Ridge Heating and Air Services
Brevard, NC
- $17 USD / hour
Added 2 mins ago
BR
Lead Installer - Residential HVAC
Blue Ridge Heating and Air Services
Brevard, NC
- $65,000 to $85,000 USD / year
Skills: Strong troubleshooting abilities, proficiency with hand/power tools, and working knowledge of electrical/plumbing support systems.
Added 2 mins ago
Apprentice Lineman B
MasTec Utility Services
Panama City, FL
…welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported,…
Added 2 mins ago
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Maintenance Technician, The Residences at Annapolis Junction
Jefferson Apartment Group
Annapolis Junction, MD
- $26 to $30 USD / hour
General knowledge of maintenance tools and job tasks
Added 2 mins ago
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Retail Store Area Supervisor-(Key Holder) - Full Time
Ocean State Lot
Taunton, MA
- Full-time
Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a…
Added 2 mins ago
OS
Retail Store Area Team Leader (Assistant Team Leader)
Ocean State Lot
Chester, MD
- $24 to $26 USD / hour
● Preferred experience with HCM and Business Intelligence tools.
Added 2 mins ago
Retail Store Team Leader
Ocean State Lot
Rockland, MA
…prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic…
Added 2 mins ago
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R&d Scientist
Actalent
Ames, IA
- $34 USD / hour
…laboratory equipment, cell culture facilities, and analytical tools while following established safety protocols and good laboratory practices. The position involves hands-on bench work,…
Added 2 mins ago
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Supplier Quality Engineer
Actalent
West Hartford, CT
- $90,000 to $118,000 USD / year
…Work involves regular use of standard office technologies and tools, including Word, Excel, Access, and PowerPoint, as well as engagement with formal quality systems and ISO-based…
Added 2 mins ago
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Preconstruction Manager
Actalent
Moorpark, CA
- $150,000 to $180,000 USD / year
…as well as the ability to engage and influence at the Owner/Developer level Strong organizational, scheduling, and planning skills Comfortable learning new technologies and formats…

Tumi

Customer Care Representative

Vidalia, GA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Your role at Tumi:

The Customer Care Representative position is responsible for handling customer questions in a high-volume call environment, supporting inbound and outbound customer communication, providing information about Tumi's products, and delivering exceptional customer satisfaction.

Responsibilities:

· Use proper telephone etiquette and techniques to answer customer calls promptly, politely, and professionally.

· Handle customer inquiries both telephonically, by email, and by text.

· Follow-up customer calls where necessary.

· Document all call information according to standard operating procedures.

· Resolve customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

· Ensure all customer issues are resolved appropriately and timely within company guidelines.

· Ensure all orders are processed to meet service expectations.

· Ensure customer information remains confidential and inaccessible to others.

· Support eCommerce goals and daily operations.

· Has detailed knowledge of all product lines, including material, color, and function. Suggests substitutions for the product that is no longer available.

· Makes effective independent decisions representing day-to-day issues.

· Ensure compliance with applicable occupational safety and health regulations.

· Enhances organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Tumi employees work in the office four days per week and remotely one day per week, as permitted by the business.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

We're excited if you have:

· Some customer service or call center experience preferred

· High school diploma or GED

· Must be able to read, write and understand written English

· Proficient typing and computer skills

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

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