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LI
Enterprise National Account Advocate
Lennox International
Wilmington, MA · Avon, MA · Everett, MA · Fall River, MA · Swansea, MA
- $63,360 to $83,160 USD / year
Education & Experience• Associate's Degree required; Bachelor's Degree preferred.• 2+ years of customer service, account management, branch operations, implementation, sales support, or…
Added 1 min ago
PG
Senior Associate, Engagement Strategy
Publicis Groupe Holdings B.V
New York, NY
- $53,960 to $79,794 USD / year
Uncover and audit the current marketing and service experiences of our client’s products to identify learnings and opportunities for optimization
Added 3 mins ago
Delivery and Warehouse Associate
Gabriella White
Pelham, AL
Join our team as a Delivery and Warehouse Associate at our Pelham Outlet location and play a key role in creating exceptional client experiences. This position supports delivery operations,…
Added 3 mins ago
Sales Executive - HR Solutions
Paychex
Chicago, IL · Indianapolis, IN · Detroit, MI · Des Moines, IA
…people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At…
Added 3 mins ago
Channel Sales Associate - CPA
Paychex
Denver, CO
…people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At…
Added 3 mins ago
Sales Executive - HR Solutions
Paychex
Berlin Heights, NJ · New Brunswick, NJ · Philadelphia, PA · Doylestown, PA · Clifton, NJ · Woodbridge, NJ · Bethlehem, PA · Freehold, NJ
…people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At…
Added 4 mins ago
FB
Associate - Brokerage Client Services
Fulton Bank
Woolwich Township, NJ
- $22.16 to $36.92 USD / hour
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage;…
Added 6 mins ago
PB
Teller Part-Time
Peoples Bank
Mt Olivet, KY
- Part-time
…integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and…
Added 8 mins ago
Payroll Administrator
Stanley Consultants
Muscatine, IA
…commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the…
Added 9 mins ago
Store Associate
Sherwin-Williams
Campbellsville, KY
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 9 mins ago
S
Store Associate
Sherwin-Williams
Creve Coeur, MO
- $16 USD / hour
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 9 mins ago
Patient Journey Lead - RN
Valeris, Inc.
Remote, United States
Associate or Bachelor’s degree preferred; or a minimum of 5 years of customer service experience with progressive levels of responsibility within a service driven environment
Added 9 mins ago
Delivery Assistant
Best Buy
Flagstaff, AZ
…your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added 10 mins ago
Guest Service Specialist
Mister Car Wash
Porterville, CA
customer service, customer support, retail, retail associate, sales associate, cashier, team member, store associate, front desk, guest service, client service, customer care, sales, inside…
Added 13 mins ago
AC
Client Service Representative
A Caring Doctor (Minnesota), P.A.
Banfield Edina, MN
- $16.64 to $21.27 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 13 mins ago
Associate Sales Representative - Dallas/Fort Worth - Acute Care
Stryker Employment Company, LLC
Dallas, TX
As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting Stryker's Acute Care products and solutions to healthcare providers. You’ll assist…
Added 13 mins ago
Associate Sales Representative – Tampa, FL - Emergency Care
Stryker Employment Company, LLC
Tampa, FL
As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting Stryker Emergency Care products to Fire/Emergency Medical Services (EMS)…
Added 16 mins ago
TO
Retail Part Time Store Associate
The ODP Group
Windcrest, TX
- Part-time
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and…
Added 16 mins ago
TO
Retail Part Time Store Associate
The ODP Group
Fort Wayne, IN
- Part-time
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and…
Added 16 mins ago
Tax Associate, Global Mobility Services | Charlotte Winter 2027
KPMG LLP
Charlotte, NC
Build capabilities in key technologies that enable tax professionals for client service delivery such as artificial intelligence (AI), Alteryx, Power BI, and more
Added 16 mins ago
Senior Associate, Tax - iTaxTech
KPMG LLP
Denver, CO · Los Angeles, CA · Phoenix, AZ · San Diego, CA · San Francisco, CA · Santa Clara, CA · Seattle, WA
Provide excellent client facing service to multi-national companies with global indirect tax technology issues, including transaction analysis, supply chain, business expansion, and mergers…
Added 17 mins ago
MS
Service Associate
Morgan Stanley
San Francisco, CA · San Francisco
- $35,152 to $90,000 USD / year
Service Associates perform operational support and oversight on behalf of the Complex as well as general management support functions and special projects. The role is responsible for daily…
Added 18 mins ago
PB
Teller Part-Time
Peoples Bank
Mt Olivet, KY
- Part-time
…integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and…
Added 20 mins ago
Remote Baker - Red Dog Mine
NANA Management Services
Red Dog Mine, AK
…completion of production sheets, direction/training of food service personnel, and other associated food service activities. Allduties are to be performed in accordance with NMS’ mission,…
Added 27 mins ago
Service Delivery Technician I
CyrusOne Management Services LLC
Sterling, VA
The Service Delivery Technician provides direct support to and is a central point of contact for CyrusOne clients. The Service Delivery Technician answers and records calls, e-mail requests…

Tumi

Associate Manager Full-time Mandarin Speaker

Central Valley, NY, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Associate Benefits:

Career pathing
Work-life balance
Training
Paid time off
Pet Insurance
Tuition Reimbursement
Employee Discount
Employee Assistance Program (EAP)
Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization’s business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI’s.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

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