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Added 1 min ago
Global Services NPDI Program Manager - Thermal Acceleration
Vertiv
Westerville, OH
Working in close partnership with Product Management, Engineering, NPDI Program Management, Global Services Technology, regional Services teams, Training, Marketing, and other…
Added 4 mins ago
CT
Part-Time Retail Makeup Artist, Aventura
Charlotte Tilbury
Aventura, FL
- $20 to $26 USD / hour
- Part-time
…Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone, everywhere to look and feel like the most confident…
Added 5 mins ago
Lead I&C / DCS Engineer
Flexible, TX
…shaping it? Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12…
Added 5 mins ago
NW Deployment Planner I, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 5 mins ago
NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 5 mins ago
Supply Chain Manager II, Global Engineering Materials and Sustainability (GEMS)
Amazon.com Services LLC
Detroit, MI · Nashville, TN · Bellevue, WA · New York, NY
Amazon Global Engineering Services (GES) is seeking a results-driven and customer-obsessed Supply Chain Manager to support and improve the ordering function for new build infrastructure and…
Added 7 mins ago
Program Clinical Data Manager
Worldwide Clinical Trials Holdings, Inc.
Remote, United States
Make an Impact as a Program Clinical Data Manager at Worldwide
Added 8 mins ago
T&
Data Center Mechanical Construction Program Manager- Technical MEP projects (Remote)
Turner & Townsend
Remote, United States
- $150,000 to $175,000 USD / year
We are currently seeking a "Data Center Mechanical Technical Program Manager " to oversee the design of Post Facility Ready mechanical system upgrades and retrofits. This will include…
Added 10 mins ago
SI
Customer Success Manager, Director - Core (Sales & Service) Clouds
Salesforce, Inc.
IL · WA · IN · TX
- $171,200 to $298,400 USD / year
Salesforce is seeking a Customer Success Manager, Director to service as a Strategic Value Partner for Salesforce’s most complex and high-impact customer accounts. In this high-visibility…
Added 11 mins ago
IT Manufacturing Technical Leader
hemlocksem
Hemlock, MI
Hemlock Semiconductor (HSC) is a leading global provider of hyper pure polysilicon, an essential material used in the semiconductor and solar industries. From smartphones in your pocket to…
Added 11 mins ago
TL
Assistant General Manager II - Club Wyndham Galena
Travel Leisure Resort Development Inc
United States
- $71,825 to $84,500 USD / year
The Assistant General Manager for Resort Operations serves as a supporting role to the General Manager. This role is responsible for the development and execution of resort operations while…
Added 11 mins ago
Maintenance Supervisor - WorldMark Havasu Dunes Resort
Travel Leisure Resort Development Inc
United States
As a Maintenance Supervisor, you will serve as a supporting role to the Rooms Manager. This role partners with the Rooms Manager in the leadership, planning, organization, and direction for…
Added 11 mins ago
Tooling Manager
Ariens Company
Brillion, WI
…at our headquarters, manufacturing facilities, or one of our global distribution businesses, you’ll always have the freedom to create and contribute. Our company vision is “Passionate…
Added 15 mins ago
MI
Party Chief
MasTec Inc
MOUNTAIN HOME, ID
- $42 to $52 USD / hour
Under supervision of the Project Quality Manager, applies skills and knowledge to determine degree of conformance of installation of materials and equipment to MasTec Industrial and/or…
Added 15 mins ago
O
Program Manager 4 (NRB)
Oracle
Seattle, WA · Ashburn, VA
- $91,000 to $209,500 USD / year
We are seeking an experienced Principal Program Manager (IC4) to lead complex infrastructure delivery programs supporting OCI’s global cloud expansion and rapidly growing AI infrastructure…
Added 15 mins ago
O
Senior Facilities Service Manager - Mechanical (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 15 mins ago
O
Senior Facilities Service Manager - Mechanical (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 15 mins ago
O
Senior Facilities Service Manager - Mechanical (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 15 mins ago
O
Senior Facilities Service Manager - Mechanical
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 15 mins ago
O
Senior Facilities Service Manager - Mechanical
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 15 mins ago
O
Senior Critical Facilities Manager (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
…with strong people's leadership, operational judgment, and program and project management capabilities. As a manager of managers, you will build capable leadership teams, establish clear…
Added 16 mins ago
Senior Manager, GTM Business Planning
Keeper Security
Remote, United States
Keeper Security is hiring a strategic and execution-oriented Senior Manager, GTM Business Planning to lead go-to-market planning and operational execution across the revenue organization.…
Added 16 mins ago
Director, RevOps Strategy & Operations
Keeper Security
Remote, United States
…to work a hybrid schedule for candidates who live near our global headquarters in…
Added 17 mins ago
Build Freedom Regional Manager
Texas A&M Engineering
College Station, TX
The Build Freedom Regional Manager will help strengthen program delivery, expand regional participation, and connect TEES efforts to local, state, and national workforce, education, and…
Added 18 mins ago
Deputy Program Director for Business Operations & Support
Amentum
El Paso, TX
Partner with the Program Director on complex operational, contractual, staffing, logistics, and financial challenges. Oversee governance of daily taskers, action trackers, and…

Tumi

Associate Manager Full-time

Pittsburgh, PA, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Associate Benefits:

Career pathing
Work-life balance
Training
Paid time off
Pet Insurance
Tuition Reimbursement
Employee Discount
Employee Assistance Program (EAP)
Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization’s business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI’s.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

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