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Data Engineer III
National Capitol Contracting LLC
McLean, VA
NCC is seeking a Data Engineer III to join our team. This role will support the customer by leveraging data analytics, business intelligence tools, and cloud-based technologies to improve…
Added just now
Lead Forward Deployed Engineer
The Boeing Company
Seattle, WA · Berkeley, MO · Hazelwood, MO · Ridley Park, PA
Boeing Defense, Space and Security (BDS) is looking for an Lead Forward Deployed Engineer to join our growing Data Analytics Engineering & Integration team in Ridley Park, PA; Seattle, WA;…
Added 1 min ago
Senior Platform Software Engineer
ComPsych Corporation
UNAVAILABLE
AI isn't a productivity add-on here - it's how we build. Our engineers use agentic development as standard equipment, moving from problem to production-ready code faster than traditional…
Added 1 min ago
Network Engineer III
University System of Georgia
GA
…compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and…
Added 2 mins ago
Director, Materials Science
ARCCA INCORPORATED
PENNS PARK, PA
…Testimony, Sports Biomechanics and Human Performance, and Research, Development, Testing, and Evaluation. The quality of this work has established ARCCA as a trusted partner for insurance…
Added 2 mins ago
Jr. Quality Engineer in USA - PT
3A Recruiting LLC
Vacaville, CA
Contribute to manufacturing process development for new parts.
Added 2 mins ago
Quality Engineer
Amsted Automotive
Sterling Heights, MI
Participate in the APQP Process (PFMEA and Control Plan Development) in collaboration with Program Management and Engineering functions.
Added 2 mins ago
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Senior Product Manager
Actalent
Grandview, MO
- $125,000 to $135,000 USD / year
Market intelligence and Voice of the Customer processes that turn distributor, rep, contractor, plumber and engineer input into actionable insight.
Added 2 mins ago
Senior Global Project Engineer
Ensign-Bickford Aerospace and Defense
St. Charles, MO
AFB International is seeking an experienced Senior Global Project Engineer to lead major capital projects that shape the future of our manufacturing operations. This high-impact role will…
Added 2 mins ago
Associate and Mid-Level Software Engineers
The Boeing Company
Berkeley, MO
The Boeing Company is looking for an Associate or Mid-Level Software Engineer to join our team in Berkeley, MO.
Added 2 mins ago
Mission Systems Software Chief Architect
The Boeing Company
Berkeley, MO
The team is looking to hire a senior software engineer defining and integrating processes and tooling paradigms to support critical architecture development and cadence software development…
Added 2 mins ago
Lead Software Engineer-Simulation
The Boeing Company
Berkeley, MO
The Boeing Company is currently seeking a Lead Software Engineer-Simulation (Level 5) to join the Flight Simulation | Labs team located in Berkeley, MO. Flight Simulation | Labs provides…
Added 2 mins ago
Entry-Level Flight Simulation Software Engineer
The Boeing Company
Berkeley, MO
The roles will involve software development for tools that support simulation infrastructure across Flight Simulation Labs. Selected candidates will be aligned to a statement of work that…
Added 2 mins ago
Staff Overhead Transmission Line Structural Engineer Job Details | Black & Veatch Family of Companies
Black & Veatch
Creve Coeur, MO
Black & Veatch Operations develops, deploys, and maintains global resources and capabilities that guide execution and process excellence across the organization. The foundation of Black &…
Added 2 mins ago
Field Engineer, Operations Maintenance 3rd Shift M-F 11PM - 7:30AM
Boehringer Ingelheim
Saint Joseph, MO
The Field Engineer, Operations Maintenance will provide mechanical, technical, and hands-on maintenance support to process/production operations with primary focus on filling, packaging,…
Added 2 mins ago
Manufacturing Engineer
Badger Meter, Inc.
Racine Facility, WI
The Engineer II, Manufacturing is responsible for advancing new product development while sustaining and improving existing manufacturing processes. This role integrates new product and…
Added 2 mins ago
MT
DRAM Pathfinding & Process Integration Engineer
Micron Technology, Inc.
Albany, NY
- $159,000 to $271,000 USD / year
As a DRAM Pathfinding & Process Integration Engineer, you will lead early-phase technology investigation and process integration for next-generation DRAM architectures.
Added 2 mins ago
Entry Level Design and Analysis Engineer (Support Equipt Design - Elect)
The Boeing Company
Saint Charles, MO
Boeing Global Services (BGS) has an exciting opportunity for an Entry Level Design and Analysis Engineer (Support Equip Design - Elect) to support our Government Training Services customers…
Added 2 mins ago
Guidance & Control Engineer (Associate or Experienced)
The Boeing Company
Saint Charles, MO
The Boeing Company is actively seeking an Associate or Experienced Guidance and Control (G&C) Engineer (Level 2 or 3) in St. Charles, Missouri to support our Weapons programs.
Added 2 mins ago
Distribution Planning Engineer
Ameren
St Louis, MO
The Engineer will participate in the long-term planning process across Ameren Missouri. The engineer will perform system studies in the tactical and strategic planning windows to identify…
Added 2 mins ago
Project Engineer - Land Development
Atwell, LLC
Bryn Mawr, PA
Atwell is seeking a Project Engineer who is passionate about site/civil engineering and land development. In this pivotal role, you’ll lead transformative projects and drive growth through…
Added 2 mins ago
Project Engineer - Land Development
Atwell, LLC
Reston, VA
Atwell is seeking a Project Engineer who is passionate about site/civil engineering and land development. In this pivotal role, you’ll lead transformative projects and drive growth through…
Added 2 mins ago
AI Engineer
Stefanini Group
DEARBORN, MI
Stefanini is looking for AI Engineer, Dearborn, MI
Added 2 mins ago
Staff Software Engineer
Ascension Health
Saint Louis, MO
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 2 mins ago
Software Engineer - Product (Technical Leadership)
Meta
Jefferson City, MO
Software Engineer - Product (Technical Leadership) Responsibilities:

Tulip Interfaces

IT Support Engineer

Somerville, MA, United States
MA, United States

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Job details

Experience: 1-3+ years of experience in an IT support or helpdesk role
Posting language: English
Posted: Oct 30, 2026

Original job description

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

You’re service-oriented and get real satisfaction from helping people solve their problems.
You’re a problem solver who looks for root causes rather than treating symptoms.
You communicate clearly with technical and non-technical colleagues, and you keep systems, documentation, and asset records tidy and up to date.
You’re comfortable learning and using AI tools to work smarter and handle recurring issues more efficiently.

What skills do I need?

1-3+ years of experience in an IT support or helpdesk role
Proficiency across macOS, Windows, and Linux, with a basic understanding of networking, Wi-Fi, and office hardware
Familiarity with common SaaS platforms such as Google Workspace, Atlassian, 1Password, and Slack
Actively uses AI tools as part of daily work for troubleshooting, documentation, and automating repetitive tasks
IT security awareness; compliance experience is a plus
Nice to have: experience with device management platforms (e.g., Kandji or Iru), scripting or automation, or high-growth startup experience
Bachelor’s degree or equivalent working experience

Key Responsibilities:

Serve as a key on-site IT support contact at Somerville HQ, resolving hardware, software, and network issues in person when remote support isn’t enough.
Triage inbound IT requests via tickets and chat, solving Tier 1 and Tier 2 issues independently and escalating when needed.
Support and troubleshoot endpoints (macOS, Windows, Linux), productivity platforms, and A/V equipment.
Manage user accounts and permissions across the company’s SaaS platforms, including onboarding and offboarding (equipment setup, access provisioning, account decommissioning) and periodic access reviews.
Maintain an accurate inventory of IT assets at Somerville HQ and support the full device lifecycle: procurement, tracking, refresh, and recycling.
Create and update support documentation, knowledge base articles, and team runbooks so employees can self-serve, and turn recurring issues into systemic fixes rather than just closing tickets.

Key Collaborators:

IT team
Operations and People Ops partners
Operations leadership

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Learning & Development program
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

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More about this job

Skills

MES
Documentation
Technical support
Apple macOS
Microsoft Windows
Linux
Google Workspace
Slack
Regulatory compliance
Troubleshoot
Onboarding
Procurement
Leadership
Process data
Data protection

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